A quality control method, senior staff members inspect work for quality, akin to the
apprentice- based model for training of staff built on drawing reviews and revisions.
- requires a skilled staff and team, and continual training
Inspection-Based System - requires organizational standards as a baseline
A quality management system for more complicated project types, which use
accelerated project delivery methods.
Process-Based System - it's integrated into the design delivery by incorporating quality reviews into the
process, instead of waiting to the end.
1. ISO 9001
2. Six Sigma
3. Lean Systems (supplier based)
4. customer focused systems
What are the types of Process-Based 5. BIM tools for clash detection and code review.
Quality Management systems? 6. checklist
7. inspection based services
Clearly define the Architect's role, and have clear and defined deliverables for the
With Project Delivery methods, other than service within the contracts.
Design-Bid-Build, being more common,
what is the first thing an architect can do to
develop a successful QM System?
- Explicit Knowledge: Knowledge gained in learning firm standards, project
requirements, design types, code requirements, program requirements, site
conditions, pricing a job, setup file folder structures, drawings sets. Can use
checklists.
What types knowledge can and can't - Tacit Knowledge "learning on the job": knowledge gained from experience and
learned by using checklist? understanding nuances, such as, talking to contractors and clients, consultants, and
managing co-workers and staff. Can't use checklists.
1. Prevention cost: staff training & education
2. Appraisal cost: review of Contract Documents before they are sent out to external
customers.
3. Internal failure cost: failures in the project delivery due to incomplete drawings or
What are the four types of quality costs? uncoordinated consultant drawings.
4. External failure cost: costs incurred after delivery of the services to the client.
- Establish a process of recording office-wide design, programming, and research
time, and timesheet tracking
- Recruit architectural graduates and interns with quality design, programming, and
research.
What actions can an architecture firm take - Set-up an in-house mentoring program for best practice strategies for design,
to maximize staff efforts for quality programming and research.
management during schematic design? - Identify through peer reviews, those individuals with unique skills for conceptual &
schematic design.
work sessions with small to medium sized user/client groups, using questionnaires
Define priming in quality management to get people to think about the subjects to be discussed in future interviews or work
programming? sessions.
apprentice- based model for training of staff built on drawing reviews and revisions.
- requires a skilled staff and team, and continual training
Inspection-Based System - requires organizational standards as a baseline
A quality management system for more complicated project types, which use
accelerated project delivery methods.
Process-Based System - it's integrated into the design delivery by incorporating quality reviews into the
process, instead of waiting to the end.
1. ISO 9001
2. Six Sigma
3. Lean Systems (supplier based)
4. customer focused systems
What are the types of Process-Based 5. BIM tools for clash detection and code review.
Quality Management systems? 6. checklist
7. inspection based services
Clearly define the Architect's role, and have clear and defined deliverables for the
With Project Delivery methods, other than service within the contracts.
Design-Bid-Build, being more common,
what is the first thing an architect can do to
develop a successful QM System?
- Explicit Knowledge: Knowledge gained in learning firm standards, project
requirements, design types, code requirements, program requirements, site
conditions, pricing a job, setup file folder structures, drawings sets. Can use
checklists.
What types knowledge can and can't - Tacit Knowledge "learning on the job": knowledge gained from experience and
learned by using checklist? understanding nuances, such as, talking to contractors and clients, consultants, and
managing co-workers and staff. Can't use checklists.
1. Prevention cost: staff training & education
2. Appraisal cost: review of Contract Documents before they are sent out to external
customers.
3. Internal failure cost: failures in the project delivery due to incomplete drawings or
What are the four types of quality costs? uncoordinated consultant drawings.
4. External failure cost: costs incurred after delivery of the services to the client.
- Establish a process of recording office-wide design, programming, and research
time, and timesheet tracking
- Recruit architectural graduates and interns with quality design, programming, and
research.
What actions can an architecture firm take - Set-up an in-house mentoring program for best practice strategies for design,
to maximize staff efforts for quality programming and research.
management during schematic design? - Identify through peer reviews, those individuals with unique skills for conceptual &
schematic design.
work sessions with small to medium sized user/client groups, using questionnaires
Define priming in quality management to get people to think about the subjects to be discussed in future interviews or work
programming? sessions.
