SAMPLE ORAL BOARD (Latest Update 2025
/ 2026) QUESTIONS LEST CORRECT
QUESTIONS & ANSWERS.
How did you prepare for this position? - correct answer I downloaded the study guide
provided for us on the LVMPD website. I studied it everyday leading up the the written
test and even after to keep the information fresh in my head. Over the last couple
years I did a couple ride alongs. This gave me a feel for the different aspects and
positions in the department. I also took the time to learn majority of the 400 codes so I
knew what the officers were talking about during my ride alongs.
What does Integrity mean to you? - correct answer Integrity means being honest with
myself and with others. Honesty is an important trait especially when working in a law
enforcement agency.
What does Courage mean to you? - correct answer Showing courage can be explained
in many ways. In my opinion, it can be as easy as sticking up for someone or asking
someone who has a problem if they need help. Also having the strength to admit when
you're wrong. Which also ties into accountability.
What does accountability mean to you? - correct answer Accountability means holding
yourself and others accountable for their actions. Weather you make a mistake or
witness someone making a mistake you need to be accountable for that and make a
better outcome.
What does respect for the people mean to you? - correct answer This value is
extremely important to me because we are serving the community and we need to
have the best interest of everyone at heart. This can make for a happy work
environment.
, SAMPLE ORAL BOARD (Latest Update 2025
/ 2026) QUESTIONS LEST CORRECT
QUESTIONS & ANSWERS.
What does Excellence mean to you? - correct answer I always try to be better than the
person I was yesterday. No ones perfect but we can always try.
How would you deal with a difficult customer? - correct answer First I would listen to
their problem and try to figure out what went wrong. I would try to find a solution on
my own but if needed I would get advice from my supervisor. At the end of the day my
goal is to listen to the customer and try my best to meet their needs. This is where the
rater factors would come into play. I want the costumer to be able to rely on me as
well as build assurance. I would be sympathetic to their situation and also in a timely
manner.
Give an example of a difficult customer? - correct answer I have had to deal with
difficult customers in the past and my main goal was for them to leave happy and
pleased with the outcome. One particular situation was in safekey I had a parent
unhappy with how one of my staff members handle a situation with their child. I
listened to her concerns and once she was done speaking I apologized for the incident
and explain to her it will never happen again and that and I would have a talk with that
co worker. She thanked me for taking the time to listen to her and understand her
feelings about the situation.
Opening Statement - correct answer Once again my name is Kirsten. I am here today
because I would love to be apart of this department and assist the officers in bettering
the community. One thing that has been stuck in my mind since my written test was
the captain saying "we cant do our jobs without you". That reminded me of all the
/ 2026) QUESTIONS LEST CORRECT
QUESTIONS & ANSWERS.
How did you prepare for this position? - correct answer I downloaded the study guide
provided for us on the LVMPD website. I studied it everyday leading up the the written
test and even after to keep the information fresh in my head. Over the last couple
years I did a couple ride alongs. This gave me a feel for the different aspects and
positions in the department. I also took the time to learn majority of the 400 codes so I
knew what the officers were talking about during my ride alongs.
What does Integrity mean to you? - correct answer Integrity means being honest with
myself and with others. Honesty is an important trait especially when working in a law
enforcement agency.
What does Courage mean to you? - correct answer Showing courage can be explained
in many ways. In my opinion, it can be as easy as sticking up for someone or asking
someone who has a problem if they need help. Also having the strength to admit when
you're wrong. Which also ties into accountability.
What does accountability mean to you? - correct answer Accountability means holding
yourself and others accountable for their actions. Weather you make a mistake or
witness someone making a mistake you need to be accountable for that and make a
better outcome.
What does respect for the people mean to you? - correct answer This value is
extremely important to me because we are serving the community and we need to
have the best interest of everyone at heart. This can make for a happy work
environment.
, SAMPLE ORAL BOARD (Latest Update 2025
/ 2026) QUESTIONS LEST CORRECT
QUESTIONS & ANSWERS.
What does Excellence mean to you? - correct answer I always try to be better than the
person I was yesterday. No ones perfect but we can always try.
How would you deal with a difficult customer? - correct answer First I would listen to
their problem and try to figure out what went wrong. I would try to find a solution on
my own but if needed I would get advice from my supervisor. At the end of the day my
goal is to listen to the customer and try my best to meet their needs. This is where the
rater factors would come into play. I want the costumer to be able to rely on me as
well as build assurance. I would be sympathetic to their situation and also in a timely
manner.
Give an example of a difficult customer? - correct answer I have had to deal with
difficult customers in the past and my main goal was for them to leave happy and
pleased with the outcome. One particular situation was in safekey I had a parent
unhappy with how one of my staff members handle a situation with their child. I
listened to her concerns and once she was done speaking I apologized for the incident
and explain to her it will never happen again and that and I would have a talk with that
co worker. She thanked me for taking the time to listen to her and understand her
feelings about the situation.
Opening Statement - correct answer Once again my name is Kirsten. I am here today
because I would love to be apart of this department and assist the officers in bettering
the community. One thing that has been stuck in my mind since my written test was
the captain saying "we cant do our jobs without you". That reminded me of all the
