MHR 405 - CH 2 Personality and
Learning Questions with Verified
Answers
personality - ANSWERSstable set of psychological characteristics that influence the
way an individual interacts with his/her environment + how he/she feels, thinks, and
behaves
-determined by genetic predisposition and long-term learning history
-variety of personality characteristics
dispositional approach - ANSWERSfocuses on individual disposition and personality
-individuals are predisposed to behave in certain ways
situational approach - ANSWERScharacteristics of the organizational setting (rewards,
punishment) influence people's feelings, attitudes, and behaviors
both D and S approaches are important for - ANSWERSpredicting and understanding
organizational behaviour
interactionist approach - ANSWERSorganizational behaviour is a function of both
dispositions and the situation
-to predict and understand organizational behaviour one must know something about
the individuals personality and the setting in which he/she works in
personality has - ANSWERSmost impact in weak situations (ex: ex: meeting new
people for the first time)
and least impact in strong situations (ex: military)
trait activation theory - ANSWERSpersonality characteristics influence people's
behaviour when the situation calls for a particular personality characteristic
fit - ANSWERSputting the right person in the right job, group, or organization and
exposing different employees to different management styles
the five-factor model of personality (ffm) - ANSWERS1) extraversion
2) emotional stability/neuroticism
3) agreeableness
4) conscientiousness
, 5) openness to experience
1) extraversion - ANSWERSoutgoing vs shy
-high score = sociable, outgoing, energetic, joyful, assertive
-important for jobs that require lot of interpersonal interaction ex: sales management
→ sociable vs shy
2) emotional stability/neuroticism - ANSWERSdegree to which a person has appropriate
emotional control
-high emotional stability (low neuroticism) = self-confident, high self-esteem
-low emotional stability = self-doubt, depression, anxious, prone to stress
-high emotional stability has more effective interactions with co-workers and customers;
more calm and secure
→ confident vs anxious
3) agreeableness - ANSWERSextent to which a person is friendly and approachable
-more agreeable = friendly, sympathetic, considerate etc
-less agreeable = cold, argumentative, uncaring wtc
-in jobs that require interaction and involve helping, teamwork, cooperative
→ cooperative vs rude
→ organizational commitment
4) conscientiousness - ANSWERSdegree to which a person is responsible and
achievement oriented
-more conscientious = dependable, positively motivated, self-disciplined, hard working
etc
-less conscientious = lazy, irresponsible, impulsive
-people with more conscientiousness are likely to perform better on their jobs given their
tendency toward hard work and achievement
→ responsible vs careless
Learning Questions with Verified
Answers
personality - ANSWERSstable set of psychological characteristics that influence the
way an individual interacts with his/her environment + how he/she feels, thinks, and
behaves
-determined by genetic predisposition and long-term learning history
-variety of personality characteristics
dispositional approach - ANSWERSfocuses on individual disposition and personality
-individuals are predisposed to behave in certain ways
situational approach - ANSWERScharacteristics of the organizational setting (rewards,
punishment) influence people's feelings, attitudes, and behaviors
both D and S approaches are important for - ANSWERSpredicting and understanding
organizational behaviour
interactionist approach - ANSWERSorganizational behaviour is a function of both
dispositions and the situation
-to predict and understand organizational behaviour one must know something about
the individuals personality and the setting in which he/she works in
personality has - ANSWERSmost impact in weak situations (ex: ex: meeting new
people for the first time)
and least impact in strong situations (ex: military)
trait activation theory - ANSWERSpersonality characteristics influence people's
behaviour when the situation calls for a particular personality characteristic
fit - ANSWERSputting the right person in the right job, group, or organization and
exposing different employees to different management styles
the five-factor model of personality (ffm) - ANSWERS1) extraversion
2) emotional stability/neuroticism
3) agreeableness
4) conscientiousness
, 5) openness to experience
1) extraversion - ANSWERSoutgoing vs shy
-high score = sociable, outgoing, energetic, joyful, assertive
-important for jobs that require lot of interpersonal interaction ex: sales management
→ sociable vs shy
2) emotional stability/neuroticism - ANSWERSdegree to which a person has appropriate
emotional control
-high emotional stability (low neuroticism) = self-confident, high self-esteem
-low emotional stability = self-doubt, depression, anxious, prone to stress
-high emotional stability has more effective interactions with co-workers and customers;
more calm and secure
→ confident vs anxious
3) agreeableness - ANSWERSextent to which a person is friendly and approachable
-more agreeable = friendly, sympathetic, considerate etc
-less agreeable = cold, argumentative, uncaring wtc
-in jobs that require interaction and involve helping, teamwork, cooperative
→ cooperative vs rude
→ organizational commitment
4) conscientiousness - ANSWERSdegree to which a person is responsible and
achievement oriented
-more conscientious = dependable, positively motivated, self-disciplined, hard working
etc
-less conscientious = lazy, irresponsible, impulsive
-people with more conscientiousness are likely to perform better on their jobs given their
tendency toward hard work and achievement
→ responsible vs careless
