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Peer Support Specialist Certification
Exam Study Guide| Comprehensive Key
Questions With Verified Solutions
Person-Centered - correct-answer -A person-centered approach is where the
person is placed at the center of the service and treated as a
person first.
What are the OARS tools in Motivational Interviewing? - correct-answer -O Open-
ended questions invite others to "tell their story" in their own words without
leading them in a specific direction (as opposed to questions that can be
answered yes
or no). Be cautious about asking too many questions as it can damage the peer
relationship.
A Affirmations are statements and gestures that recognize a person's strengths
and
acknowledge behaviors that lead in the direction of positive change, no matter
how
large or small.
R Reflections/ Reflective listening ensures that the person's words are interpreted
correctly and their inner wisdom is respected.
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S Summaries are a type of reflective listening which helps to ensure that there is
clear
communication between the speaker and listener. Summaries can provide a
stepping
stone towards change.
Reflections/
What is the tool "Elicit- Provide-Elicit" in Motivational Interviewing? - correct-
answer -Elicit—Ask permission to give information or ask which information the
person is asking for.
● "Would it be all right if I tell you about a few self-help support groups that have
worked
for other people?'
● "Would you like to know about....?"
● "What would you like to know about....?"
What are Trauma-informed peer approaches? - correct-answer -1. Work at healing
our own trauma so that we can support others.
2. Assume that everyone has experienced trauma on some level. Use a trauma-
informed approach
with everyone.
3. Educate all staff and people being served about trauma
4. Ask "What happened to you?" rather than "What's wrong with you?"
Peer Support Specialist Certification
Exam Study Guide| Comprehensive Key
Questions With Verified Solutions
Person-Centered - correct-answer -A person-centered approach is where the
person is placed at the center of the service and treated as a
person first.
What are the OARS tools in Motivational Interviewing? - correct-answer -O Open-
ended questions invite others to "tell their story" in their own words without
leading them in a specific direction (as opposed to questions that can be
answered yes
or no). Be cautious about asking too many questions as it can damage the peer
relationship.
A Affirmations are statements and gestures that recognize a person's strengths
and
acknowledge behaviors that lead in the direction of positive change, no matter
how
large or small.
R Reflections/ Reflective listening ensures that the person's words are interpreted
correctly and their inner wisdom is respected.
, 2|Page
S Summaries are a type of reflective listening which helps to ensure that there is
clear
communication between the speaker and listener. Summaries can provide a
stepping
stone towards change.
Reflections/
What is the tool "Elicit- Provide-Elicit" in Motivational Interviewing? - correct-
answer -Elicit—Ask permission to give information or ask which information the
person is asking for.
● "Would it be all right if I tell you about a few self-help support groups that have
worked
for other people?'
● "Would you like to know about....?"
● "What would you like to know about....?"
What are Trauma-informed peer approaches? - correct-answer -1. Work at healing
our own trauma so that we can support others.
2. Assume that everyone has experienced trauma on some level. Use a trauma-
informed approach
with everyone.
3. Educate all staff and people being served about trauma
4. Ask "What happened to you?" rather than "What's wrong with you?"
