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Examen

chapter 9 human relations questions with correct answers

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chapter 9 human relations questions with correct answers

Institución
Human Relations
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Human relations









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Institución
Human relations
Grado
Human relations

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Subido en
5 de noviembre de 2025
Número de páginas
7
Escrito en
2025/2026
Tipo
Examen
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chapter 9 human relations questions
with correct answers

Holmes and Rahe Social Readjustment Scale - correct answer ✔✔ a listing of many kinds of
changes rated from 100 to 0 on the basis of their intensity and the adjustment problems they
can creates



seven major life changes - correct answer ✔✔ loss, separation , relocation, a change in
relationship, a change in direction , a change in health , personal growth



seven major life changes have basic characteristics in common - correct answer ✔✔ they
happen to everyone , many of them seem to happen without your control, each one of these
changes has its own ripple effect, people feel the results of change before,during and after the
event



seven stages of personal care - correct answer ✔✔ emotional standstill, denial,anger,
helplessness,bottoming out, experimenting, and completion



emotional standstill - correct answer ✔✔ the first reaction someone usually has to the news of
sudden death "oh no! how did it happen? when?



beginning - correct answer ✔✔ the last three general steps in the acceptance of personal loss.
this is where experimenting and completion take place



ending - correct answer ✔✔ the first three steps in the acceptance of personal loss. this is
where emotional standstill denial and anger take place

, Denial - correct answer ✔✔ failure to confront your problem, characteristic response by an
alcoholic



Denial - correct answer ✔✔ if the loss is death bereaved people might not allow themselves to
believe the loved one is really gone. in a divorce it might be the false hope that the marriage will
survive. with denial the mind is keeping the suffering from accepting reality fully and
completely. the longer the period lasts the longer it will take to move through the healing
process.



anger - correct answer ✔✔ emotional vacuum left by denial the anger felt at this time usually
contains a feeling of helplessness of being a victim who was unable to prevent the change. most
psychologists advise that thus anger should be expressed in a way that will not harm others. this
is the point where support groups can be helpful having other people who will listen and
empathize with you can help you defuse your anger.



helplessness - correct answer ✔✔ the individual is trying but still failing to move forward the
person is still suffering and now is afraid to bottom out into the helpess condition of total
despair. in this stage the individual might try to share too much emotion with other people or
they will retreat into isolation. both extremes are negative. the first one is a quick way to lose
friends or alienate others and the second is self destructive. to move through this stage
effectively the individual must be constantly aware of the reality if others that most friends
cannot and should not enter into another person's deep sorrow every when trying to be helpful.
the others in the personskl life would more appropriately share in small doses of grief



neutral zone - correct answer ✔✔ the second of the three general steps in the acceptance of
personal loss. the neutral zone is the area where helplessness and bottoming out take place.
what William bridges calls a gap in the continuity of existence



bottoming out - correct answer ✔✔ releasing the thoughts tensions and memories and
emotions that force you to hold on to the past. at this point you are allowing the life completing
processes to take their course. the shock denial and anger are becoming memories.
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