ACTUAL EXAM QUESTIONS
WITH VERIFIED SOLUTIONS
LATEST VERSION
"Finite - Few potential customers. Every customer in the store significantly decreases the chance
of another customer arriving. Example: Retail store that sells jumbo jet airplanes.
Infinite - Many potential customers. Odds barely affected by new arrivals. Example: McDonald's
- CORRECT ANSWER=> Finite vs Infinite Populations"
"Focus on:
people
competitive priorities
measuring success
maximizing value
productivity - CORRECT ANSWER=> Recap of supply chain basics"
"Product development
supplier relationship
manufacturing flow management
demand management
order fulfillment
Customer relationship management
customer service relationship
Returns management - CORRECT ANSWER=> 8 supply chain processes"
"(actual demand) / (proportion of acceptable product per order)
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, so 1000 light bulbs
1000/.998= and then keep going backwards - CORRECT ANSWER=> shrinkage caluculation"
"(square root of warehouses planned)
divided by
(square root of present # of warehouses)
times
(stock in the present warehouse) - CORRECT ANSWER=> square root rule (and calculation)- Risk
pooling"
"The only way for supply chain partners to achieve efffectiveness, efficiency, and adaptability -
CORRECT ANSWER=> importance of supply chain integration"
"Poor communication, an unwillingness to share, and/or lack of trust between supply chain
partners - CORRECT ANSWER=> obstacles to integration"
"Push: High inventories, shorter lead times, and mistakes and defects tolerable
Pull: Low inventories, Demand driven system, flexible manufacturing possible, closer supplier
ties developed - CORRECT ANSWER=> Push and Pull Systems Pros"
"Push: High inventories, low customization flexibility, mistakes and defects tolerable, and
forecasting miscalculations costly
Pull: Low inventories, risky customer service rates, tougher sell, and forecasting miscalculations
costly - CORRECT ANSWER=> Push and Pull Systems Cons"
"a combination of push and pull system. Delay the final assembly of the end Item.
Allows some degree of customization and standardization. Speed and Customization - CORRECT
ANSWER=> postponement"
"Boat is the company. Water is the service system capacity. Rocks underwater are supply chain
problems. The company can stay afloat if system capacities and inventories are high enough to
hide problems. If capacities or inventory shrink, the problem rocks are exposed and damage the
business - CORRECT ANSWER=> rocks and water analogy"
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