EXAM 101 QUESTIONS
WITH VERIFIED SOLUTIONS
ALREADY GRADED A+
"input, waiting, service - CORRECT ANSWER=> Parts of a Waiting Line System: _____ source,
_____ line, _____ facility"
"Input source - CORRECT ANSWER=> population of people that might want service"
"waiting line - CORRECT ANSWER=> area where customers wait for service"
"Service facility - CORRECT ANSWER=> areas where customer actually receive service"
"customers, waiting, employees, service - CORRECT ANSWER=> 4 Managerial Considerations in
Queues: ________, _______ lines, _______, and ______ facilities"
"Jockeying - CORRECT ANSWER=> Line jumping"
"focus, competitive, measure, maximize, productive - CORRECT ANSWER=> Supply chain basics:
______ on people, recognize _______ priorities, _____ success, ______ value, be ________"
"Product, Supplier, Manufacturing, Demand, Order, Customer, Customer, Returns - CORRECT
ANSWER=> Supply chain processes:
•_________ Development and commercialization
•_______ Relationship Management
•__________ Flow management
•__________ Management
, •__________ Fulfillment
•___________ relationship management
•________ service management
•_________ Management"
"Shrinkage calculation - CORRECT ANSWER=> Helps the supply chain manager estimate the
number of products that ere needed at each stage of the supply chain"
"Risk pooling - CORRECT ANSWER=> when companies have multiple storage facilities each facility
has its own individual chance of running out of stock, so each must carry enough safety stock to
cover a potential rise in demand"
"poor, share, trust - CORRECT ANSWER=> Obstacles to integration:
_______ communication, unwillingness to ______, lack of _______ between chain and
partners"
"extra, order, forward, rationing - CORRECT ANSWER=> Causes of the bullwhip effect:
•Carrying _______ inventory to minimize the effect of uncertainties
•_______ Batching
•_______ Buying
•_______"
"Everyday, VMI, information, strong, lean - CORRECT ANSWER=> Methods for controlling bullwhip
effect:
• _______ Low Pricing (EDLP)
• Vendor Managed Inventory (_______)
•_______ sharing
•_______ buyer-supplier relationships
•Practicing _______ manufacturing"
"rocks and water - CORRECT ANSWER=> Analogy explaining Lean Manufacturing (JIT) in regards
to inventory levels and supply chain weaknesses"
"new, multiple, locations - CORRECT ANSWER=> Global profit motivations:
•Reach ______ customers
•Manage risk of low sales in one market by selling ______ markets abroad
•Taking your supply chain to new ______ may allow your company to learn about alternative
sale and distribution"