2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
MSSC Safety Questions & 100% Correct
Answers- Latest Test | Graded A+ | Passed
To be successful, __________ must be tied to the company's business plan.
-:- team goals
The first stage in a team development process is an awkward stage for the team members
called __________.
-:- forming
When a team sets objectives that they wish to accomplish, care should be taken to ensure
that these objectives are __________.
-:- measurable
Reaching a __________ means that although the chosen solution may not be the first
choice of everyone on the team, each member supports that solution as a viable option.
-:- consensus
When a team is formed to tackle a problem, a __________.
1|Page|GradeA+|2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
-:- team kickoff meeting is held to get everyone up to speed on the task and meet
each other
Promoting competition among teams or departments __________.
-:- Is not a reason to set measurable team goals
Which of the following is not used as a problem analysis tool?
-:- shipping manifest
__________ is a technique teams use for generating as many ideas as possible.
-:- brainstorming
Improving external customer satisfaction is the main objective of __________.
-:- customer service departments
A(n) __________ customer is a person or organization that receives services or products in
exchange for compensation.
-:- external
2|Page|GradeA+|2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
Customer satisfaction should always be the first objective considered when developing
__________.
-:- new or improved products
Teamwork, concurrent engineering, tools and techniques are needed in order to make
__________ productive.
-:- product introduction
Company objectives and production goals are important pieces of data to a __________.
-:- self-directed work team
In customer service, it is important to __________.
-:- look into the customer's problem, find a solution, and follow through
Which type of customer service information stored in a database could help to improve
product quality?
-:- concerns customers have with specific products
Teams should strictly enforce rules about __________ to minimize conflict.
3|Page|GradeA+|2024/2025
, 2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
-:- arguing
Engineers working with manufacturing to become aware of tooling limitations and other
problems that may increase production time and cost is an example of __________.
-:- concurrent engineering
Vendors could be considered what type of customer?
-:- external
In a team, the __________ is one who will stimulate or guide the group to think of ideas.
-:- facilitator
Top level management must support a team for it to be __________.
-:- successful
__________ is a design methodology that designs features into the product that make it
cheaper to manufacture while maintaining its ability to perform its intended function.
-:- Design for Manufacturing and Assembly (DFMA)
4|Page|GradeA+|2024/2025
MSSC Safety Questions & 100% Correct
Answers- Latest Test | Graded A+ | Passed
To be successful, __________ must be tied to the company's business plan.
-:- team goals
The first stage in a team development process is an awkward stage for the team members
called __________.
-:- forming
When a team sets objectives that they wish to accomplish, care should be taken to ensure
that these objectives are __________.
-:- measurable
Reaching a __________ means that although the chosen solution may not be the first
choice of everyone on the team, each member supports that solution as a viable option.
-:- consensus
When a team is formed to tackle a problem, a __________.
1|Page|GradeA+|2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
-:- team kickoff meeting is held to get everyone up to speed on the task and meet
each other
Promoting competition among teams or departments __________.
-:- Is not a reason to set measurable team goals
Which of the following is not used as a problem analysis tool?
-:- shipping manifest
__________ is a technique teams use for generating as many ideas as possible.
-:- brainstorming
Improving external customer satisfaction is the main objective of __________.
-:- customer service departments
A(n) __________ customer is a person or organization that receives services or products in
exchange for compensation.
-:- external
2|Page|GradeA+|2024/2025
,2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
Customer satisfaction should always be the first objective considered when developing
__________.
-:- new or improved products
Teamwork, concurrent engineering, tools and techniques are needed in order to make
__________ productive.
-:- product introduction
Company objectives and production goals are important pieces of data to a __________.
-:- self-directed work team
In customer service, it is important to __________.
-:- look into the customer's problem, find a solution, and follow through
Which type of customer service information stored in a database could help to improve
product quality?
-:- concerns customers have with specific products
Teams should strictly enforce rules about __________ to minimize conflict.
3|Page|GradeA+|2024/2025
, 2024 /2025 | © copyright | This work may not be copied for profit gain | Excel!
-:- arguing
Engineers working with manufacturing to become aware of tooling limitations and other
problems that may increase production time and cost is an example of __________.
-:- concurrent engineering
Vendors could be considered what type of customer?
-:- external
In a team, the __________ is one who will stimulate or guide the group to think of ideas.
-:- facilitator
Top level management must support a team for it to be __________.
-:- successful
__________ is a design methodology that designs features into the product that make it
cheaper to manufacture while maintaining its ability to perform its intended function.
-:- Design for Manufacturing and Assembly (DFMA)
4|Page|GradeA+|2024/2025
