ACTUAL Questions and CORRECT Answers
,The Customers Service b. February
Center of a large bank
receive calls from
customers. The number of
incoming calls between
8:00 AM and 8:10 AM in
consecutive days were
recorded. The number of
incoming calls during the
working days of the month
of September were 8, 10,
6, 7, 12, 7, 8, 7, 8, 6, 9, 4, 6,
14, 10, 10, 10, 10, 6, 10, 12, 7.
The number of incoming
calls during the working
days of the month of
February were 9, 11, 14, 6,
4, 6, 7, 3, 3, 2, 5, 6, 6, 5, 6, 7,
5, 4, 3, 5. In light of the
description given, select
the correct answer. In
which of the months the
number of incoming calls
between 8:00 AM and 8:10
AM tends to be smaller?
a.September
b.February
c.The number of incoming
calls in both months is
about the same.
d.One cannot answer the
question based on the
given data.
,An automobile producing a.The percentage of costumers that possess a car
company operates car made by the company.
dealerships that sell its
cars. In order to assess the
service costumers get at
the dealerships, a team
from the Customer
Relationship Department
was assembled. The team
was sent to 20 randomly
selected dealerships. Each
dealership was visited
once by the team for an
entire working day. During
a visit the team
interviewed all the
customers that arrived at
that dealership. One of the
questions that each of the
customers were asked is:
"Do you currently possess
a car made by our
company?" The answers
were marked down as
"Yes", "No", or "Refuse to
Answer", depending on
the customer's response. A
parameter that may be
targeted by this survey is:
a.The percentage of
costumers that possess a
car made by the company.
b.Customers that arrive at
the selected dealerships
during the day of visit.
c."Yes", "No", or "Refuse to
, Answer".
d.Owners of cars that are
produced by the
company.
A Lake Tahoe Community c.statistic
College instructor is
interested in the mean
number of days Lake
Tahoe Community College
math students are absent
from class during a
quarter. The instructor's
sample produces a mean
number of days absent of
3.5 days. This value is an
example of:
a.parameter
b.data
c.statistic
d.variable