nursing 204 exam 1 ull Questions With
verified Answers
a) Intrapersonal communication - ANSWER-occurs in the form of a person's inner
thoughts and beliefs, colored by feelings that influence behavior
i)Hidden component of the communication process
ii)Require self-awareness and reflection
iii)EX) thinking about how scared you are when you're about to get a shot
Transactional model - ANSWER-they include comm., feedback loops, and validation
Ex) Nurse and patient comm. Back and forth
non verbal - ANSWER-physical expressions and behaviors not expressed in words
paralanguage - ANSWER-vocal tones
Metacommunication - ANSWER-how nonverbal cues are used to enhance or negate
the meaning of words
ex) i need help. vs I NEED HELP!!!
Denotation - ANSWER-the literal meaning of a word
ex) dog= 4 legged animal
ex) smiling while saying something serious - ANSWER-whats an example of not using
congruent nonverbal behaviors
, divergence - ANSWER-chose different style of communication than your partner
Ex) talking to a child (might be more stern to get their attention)
culture effects of socioculture - ANSWER-we need to be more culturally competent;
adapt styles and skills to be more compatible with that of the cultures norms
themes - ANSWER-requires observing and understanding what the client is not saying,
as well as what the person actually reveals.
Ex) "idk if my husband should stay for my surgery" possible theme: husband is mean
Observing Nonverbal Behaviors - ANSWER-Behavior reactions that the nurse feels that
are out of proportion to the situation provide nonverbal data bits that need further
exploration.
Ex: Complete calm before a major surgery.
Concepts of therapeutic communication - ANSWER-interactive process of words and
actions, entered into by clinician and client, for the purpose of achieving health related
goals.
verbal and nonverbal communication - ANSWER-Verbal-words are comprised of
language symbols which allow people to create, reflect on, and interpret reality. The
meaning of words resides in the person who uses them, not in the words themselves.
Nonverbal- physical expressions and behaviors not expressed in words.
building rapport - ANSWER-finding common ground, which begins in the genuine desire
to know the client as a person
Ex) asks if its ok to ask questions
open-ended questions - ANSWER-cannot be answered with a yes or no
verified Answers
a) Intrapersonal communication - ANSWER-occurs in the form of a person's inner
thoughts and beliefs, colored by feelings that influence behavior
i)Hidden component of the communication process
ii)Require self-awareness and reflection
iii)EX) thinking about how scared you are when you're about to get a shot
Transactional model - ANSWER-they include comm., feedback loops, and validation
Ex) Nurse and patient comm. Back and forth
non verbal - ANSWER-physical expressions and behaviors not expressed in words
paralanguage - ANSWER-vocal tones
Metacommunication - ANSWER-how nonverbal cues are used to enhance or negate
the meaning of words
ex) i need help. vs I NEED HELP!!!
Denotation - ANSWER-the literal meaning of a word
ex) dog= 4 legged animal
ex) smiling while saying something serious - ANSWER-whats an example of not using
congruent nonverbal behaviors
, divergence - ANSWER-chose different style of communication than your partner
Ex) talking to a child (might be more stern to get their attention)
culture effects of socioculture - ANSWER-we need to be more culturally competent;
adapt styles and skills to be more compatible with that of the cultures norms
themes - ANSWER-requires observing and understanding what the client is not saying,
as well as what the person actually reveals.
Ex) "idk if my husband should stay for my surgery" possible theme: husband is mean
Observing Nonverbal Behaviors - ANSWER-Behavior reactions that the nurse feels that
are out of proportion to the situation provide nonverbal data bits that need further
exploration.
Ex: Complete calm before a major surgery.
Concepts of therapeutic communication - ANSWER-interactive process of words and
actions, entered into by clinician and client, for the purpose of achieving health related
goals.
verbal and nonverbal communication - ANSWER-Verbal-words are comprised of
language symbols which allow people to create, reflect on, and interpret reality. The
meaning of words resides in the person who uses them, not in the words themselves.
Nonverbal- physical expressions and behaviors not expressed in words.
building rapport - ANSWER-finding common ground, which begins in the genuine desire
to know the client as a person
Ex) asks if its ok to ask questions
open-ended questions - ANSWER-cannot be answered with a yes or no
