MANAGEMENT MID-
TERM EXAM
_____ is a dimension of interactional justice that deals with the extent to
which an individual is treated with respect and dignity when he or she is
told about the decision of layoff. - ANSWERS-Interpersonal justice
How do retention strategies address the causes of job dissatisfaction? -
ANSWERS-The purpose of discussing job satisfaction is to provide in-
sights into how to manage voluntary turnover. At the simplest level, one
could say that the way to manage turnover is to increase the levels of
satisfaction among employees.
Job enrichment, is a strategy for enhancing performance, has been
consistently linked with higher levels of job satisfaction. By making
employees' work more challenging and meaningful and by granting
them more autonomy and more opportunity to use their skills, the work
itself becomes both motivating and satisfying (and more satisfied
employees are also more productive). This in turn reduces turnover
rates.
Realistic job previews (RJPs) are pre-employment previews that provide
accurate and realistic information to the job applicant. They are often
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, HUMAN RESOURCES LATEST
MANAGEMENT MID-
TERM EXAM
used with new employees as a means of socializing them in their new
job roles, but they are also effective in reducing turnover. The link to
turnover reduction is the result of several aspects of RJPs. First, because
potential employees who receive RJPs have more complete information
about the job. The potential employees who are more likely to be
dissatisfied with the job characteristics are less likely to accept the jobs.
Employees involved in mergers and acquisitions must retain their
existing self-identity instead of developing a new one. - ANSWERS-
False
Briefly explain the steps in a typical progressive disciplinary program. -
ANSWERS-Disciplinary programs in organizations are designed to try
to improve performance using punishment.
Punishment simply refers to following unacceptable behavior with some
type of negative consequences.
Discipline refers to the system of rules and procedures for how and
when punishment is administered and how severe it should be.
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, HUMAN RESOURCES LATEST
MANAGEMENT MID-
TERM EXAM
In all cases, the goal of the disciplinary program is to convince the
employee to stop the ineffective or undesired behavior and engage in
more accepted or desired behavior. These programs are referred as
progressive disciplinary plans because, almost invariably, the severity of
the punishment increases over time or across the seriousness of the
problem. The steps consist of the following:
Typically, the first step in a progressive disciplinary program is a verbal
warning, or a caution conveyed to the employee orally rather than in
writing.
Written warnings are more formal and are the second step in the process.
Here the supervisor gives the warning to the employee in writing and
provides a copy to the HR department.
Suspension, or a temporary layoff, is the next step in the process. The
suspension could last a day or a few weeks; it may be with or without
pay.
If all else fails, the final step in the process is termination. At this point,
the organization faces potential legal problems as well as potentially
violent reactions by the employee. This final step should be taken only
after serious consideration and the decision that the employee cannot be
salvaged.
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, HUMAN RESOURCES LATEST
MANAGEMENT MID-
TERM EXAM
_____ states that an organization can terminate any worker, at any time,
for any reason, or for no reason at all. - ANSWERS-Employment at will
In the context of dealing with increased demand for workers, _____
involves an organization paying a fee to a company that provides a pool
of workers who are available on a temporary basis. - ANSWERS-
employee leasing
An organization engages in job enrichment by making employees' work
more challenging and by granting them more autonomy. These most
likely reduce: - ANSWERS-the turnover rates of the company.
In the context of downsizing, employees with survivor syndrome feel
extremely proud of keeping their jobs, and their morale and commitment
to the organization increase dramatically. - ANSWERS-False
In the context of a study of the effects of downsizing conducted in
1990s, _____ were defined as those firms where changes in employment
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