BSNC 2055 FINAL EXAM REVIEW
Study online at https://quizlet.com/_9x5drm
1. Safety The condition of being safe from undergoing or causing hurt, injury, or los
2. Requirements -trust
of a culture of
safe- ty -recognition of the importance of safety
-an agreement that error-preventing strategies are ettective in improving
safety
3. Characteristics of - just culture
a culture of -transpancency
safe- ty
4. Just culture - an explicit value of reporting errors without fear of punishment
- encourages sharing and disclosure among HC professionals and people
are not punished for flawed systems
5. Transparency - open communication and information sharing with clients about their car
including adverse events
6. Psychologic A belief that one will not be punished or humiliated for speaking up with
al safety ideas, questions, concern or mistakes
7. Importance -within the team, it allows us to not fear repercussion of error and
of trust
allows reporting, analysis of problems, and improvement of
systems
8. Psychologic -within the HC system, it fosters public
al safety is
trust Ettective collaboration and
the
foundation
patient safety
for
1/
68
,9. Learning zone
2/
68
, BSNC 2055 FINAL EXAM REVIEW
Study online at https://quizlet.com/_9x5drm
Ideal zone
for
psychological
safety
10. Communicatio -behavioural
n barriers
-cognitive
-linguistic
-environmental
-technological
11. Behavioural
-lack of providers speaking up to supervisors
bar- rier
-can use CUS protocol to address it
12. CUS protocol - concerned, uncomfortable, stop/safety issue
-used when SBAR fails
-meants as a series of escalating statements, both in tone and
assertiveness, to stop a potentially dangerous situation
13. Cognitive barrier - distractions from the environment including alarms, human traflc,
and unnec- essary communication
-use communication templates like SBAR
14. SBAR - situation
-background
-assessment
-recommendation
15. Linguistic barrier - during handotts senders and receivers have dittering speech tempo
-used closed loop communication
16. Environment -during surgery physical barriers such as drapes, maks,
al barrier equipment impede verbal and nonverbal communication
-implement clear window technologies
3/
68
, 4/
68
Study online at https://quizlet.com/_9x5drm
1. Safety The condition of being safe from undergoing or causing hurt, injury, or los
2. Requirements -trust
of a culture of
safe- ty -recognition of the importance of safety
-an agreement that error-preventing strategies are ettective in improving
safety
3. Characteristics of - just culture
a culture of -transpancency
safe- ty
4. Just culture - an explicit value of reporting errors without fear of punishment
- encourages sharing and disclosure among HC professionals and people
are not punished for flawed systems
5. Transparency - open communication and information sharing with clients about their car
including adverse events
6. Psychologic A belief that one will not be punished or humiliated for speaking up with
al safety ideas, questions, concern or mistakes
7. Importance -within the team, it allows us to not fear repercussion of error and
of trust
allows reporting, analysis of problems, and improvement of
systems
8. Psychologic -within the HC system, it fosters public
al safety is
trust Ettective collaboration and
the
foundation
patient safety
for
1/
68
,9. Learning zone
2/
68
, BSNC 2055 FINAL EXAM REVIEW
Study online at https://quizlet.com/_9x5drm
Ideal zone
for
psychological
safety
10. Communicatio -behavioural
n barriers
-cognitive
-linguistic
-environmental
-technological
11. Behavioural
-lack of providers speaking up to supervisors
bar- rier
-can use CUS protocol to address it
12. CUS protocol - concerned, uncomfortable, stop/safety issue
-used when SBAR fails
-meants as a series of escalating statements, both in tone and
assertiveness, to stop a potentially dangerous situation
13. Cognitive barrier - distractions from the environment including alarms, human traflc,
and unnec- essary communication
-use communication templates like SBAR
14. SBAR - situation
-background
-assessment
-recommendation
15. Linguistic barrier - during handotts senders and receivers have dittering speech tempo
-used closed loop communication
16. Environment -during surgery physical barriers such as drapes, maks,
al barrier equipment impede verbal and nonverbal communication
-implement clear window technologies
3/
68
, 4/
68
