TEST BANK FOR Principles of Information Systems 14th Edition by Ralph Stair & George Reynolds , ISBN: 9780357112410 Chapters 1-13 |Questions & Answers with Rationales| Guide A+

,Chapter 01 - Information Systems: People, Technology, Processes, and
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Structure
True / False
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1. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
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a. True
b. False
ANSWER: False
RATIONALE: A process is a structured set of related activities that takes input, adds
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value, and creates an output for the customer of that process.
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7



FEEDBACK: Correct A process is a structured set of related activities that takes input, adds y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

y7y7 value, and y7y7

creates an output for the customer of that process.
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


Incorrect y 7 y 7A process is a structured set of related activities that takes input,
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adds value, and creates an output for the customer of that process.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information Systems—A Means to Achieve Competitive Advantage y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


QUESTION TYPE: True / Falsey7y7 y7y7 y7y7



HAS VARIABLES:
y7y7 False
LEARNING OBJECTIVES: POIS.14e.1.2 - State three reasons why organizations employ the Leavitt’s
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Diamond model to introduce new systems into the workplace.
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NATIONAL STANDARDS: United States - BUSPROG: Technology
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KEYWORDS: Bloom's: Remember y7y7


DATE CREATED: y7y7 11/19/2019 5:59 PM y7y7 y7y7


DATE MODIFIED: y7y7 11/27/2019 5:05 PM y7y7 y7y7




2. An information system is a set of interrelated components that work together to collect, process,
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store, and disseminate information that lacks a feedback mechanism to monitor and control its
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operation.
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a. True
b. False
ANSWER: False
RATIONALE: An information system is a set of interrelated components that work
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together to collect, process, store, and disseminate information. A well-
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


designed information system includes some form of feedback mechanism to y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


monitor and control its operation. y7y7 y7y7 y7y7 y7y7 y7y7


FEEDBACK: Correct An information system is a set of interrelated components that work y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


together to
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collect, process, store, and disseminate information. A well-designed
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

information system includes some form of feedback mechanism to
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monitor and control its operation.
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Incorrect An information system is a set of interrelated components that
y 7 y 7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

work together to collect, process, store, and disseminate
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information. A well-designed information system includes some form
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of feedback mechanism to monitor and control its operation.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: What is an Information System
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QUESTION TYPE: y7y7 True / False y7y7 y7y7


Copyright y7y7Cengage y7y7Learning. y7y7Powered y7y7by Page
Cognero. 1

,Chapter 01 - Information Systems: People, Technology, Processes, and
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


HAS VARIABLES:
Structure
y7y7 False
LEARNING OBJECTIVES:
y7y7 POIS.14e.1.1 - Identify two key management responsibilities in implementing
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successful information systems.
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Copyright y7y7Cengage y7y7Learning. y7y7Powered y7y7by Page
Cognero. 2

, Chapter 01 - Information Systems: People, Technology, Processes, and
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Structure
NATIONAL STANDARDS: United States - BUSPROG: Technology
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KEYWORDS: Blooms: Remember y7y7


DATE CREATED: y7y711/19/2019 5:59 PM y7y7 y7y7


DATE MODIFIED: y7y711/28/2019 7:32 AM y7y7 y7y7




3. Organizations cannot have many value chains.
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a. True
b. False
ANSWER: False
RATIONALE: The value chain is a series (or chain) of activities that an organization
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performs to transform inputs into outputs in such a way that the value of
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


the input is increased. An organization may have many value chains, and
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different organizations in different industries will have different value chains.
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FEEDBACK: Correct The value chain is a series (or chain) of activities that an organization y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

performs to
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transform inputs into outputs in such a way that the value of the
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

input is increased. An organization may have many value chains,
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and different organizations in different industries will have different
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value chains. y7y7 y7y7


Incorrect The value chain is a series (or chain) of activities that an
y 7 y 7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

organization performs to transform inputs into outputs in such a
y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7

way that the value of the input is increased. An organization may
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have many value chains, and different organizations in different
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industries will have different value chains.
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POINTS: 1
DIFFICULTY: Easy
REFERENCES: Value Chain y7y7


QUESTION TYPE: True / False
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HAS VARIABLES:
y7y7 False
LEARNING OBJECTIVES: POIS.14e.1.4 - Discuss the traditional and contemporary view of the role
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that information systems play in an organization’s value chains.
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NATIONAL STANDARDS: United States - BUSPROG: Communication - Communication
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KEYWORDS: Bloom's: Remember y7y7


DATE CREATED: y7y7 11/19/2019 5:59 PM y7y7 y7y7


DATE MODIFIED: y7y7 11/27/2019 5:23 PM y7y7 y7y7




4. The concept of a value chain is not significant to organizations unless they manufacture products.
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a. True
b. False
ANSWER: False
RATIONALE: In a manufacturing organization, the supply chain is a key value chain
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whose primary processes include inbound logistics, operations, outbound
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logistics, marketing and sales, and service. The concept of value chain is
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also meaningful to companies that don’t manufacture products.
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FEEDBACK: Correct In a manufacturing organization, the supply chain is a key value chain y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7 y7y7


y7y7 whose
primary processes include inbound logistics, operations, outbound
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logistics, marketing and sales, and service. The concept of value
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Copyright y7y7Cengage y7y7Learning. y7y7Powered y7y7by Page
Cognero. 3