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WGU C484 Organizational Behavior and Leadership
1 of 112
Term
Norman has been working in the sales division for a large
manufacturing company for four months. In this short period of time,
Norman has learned that Mr. Hill, his manager, keeps increasing
monthly targets significantly, and though each time the target appears
unrealistic, Norman has been able to achieve them throughout the last
four months. Mr. Lee's approach of leading his employees to work
more efficiently by setting successively higher targets is an example of
his _____ leadership.
A) consideration-based
,B) support-oriented
C) production-oriented
D) person-oriented
E) employee-oriented
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C E
D B
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2 of 112
Term
Which of the following is an effective means of countering social
loafing?
A) increasing the rewards the group is given if it succeeds
B) increasing the amount by which the group's progress is monitored
C) ensuring that individual contributions to the group's outcome are
identified
D) increasing the size of the group
E) increasing the group's workload
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, B C
D E
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3 of 112
Term
Which of the following theories proposes that people prefer to feel
they have control over their actions, so anything that makes a
previously enjoyed task feel more like an obligation than a freely
chosen activity will undermine motivation?
A) self-serving theory
B) motivation-hygiene theory
C) two-factor theory
D) self-determination theory
E) goal setting theory
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C D
B E
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, 4 of 112
Term
Which of the following terms refers to a situation in which a person
inaccurately perceives a second person, and the resulting expectations
cause the second person to behave in ways consistent with the original
perception?
A) confirmation bias
B) attribution theory
C) self-fulfilling prophecy
D) bandwagon effect
E) contrast effect
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B C
E D
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5 of 112
Term
The second stage of the five-stage group development model is
characterized by___ _.
A) uncertainty about the purpose, structure, and leadership of the
group