HFT 2750 Final Exam Questions with
Complete Solutions
Rooming list - ANSWER-Detailed listing of all reservations which includes: name,
check in/out date, room type, billing arrangement, special requests
Group rate vs rack rate - ANSWER-- Discounted room rate assigned to the rooms in
the group room block
vs.
- Current public rate for the rooms (usually gets higher closer to check in date)
Service charge - ANSWER-Percentage fee that is charged on F&B, room rental, AV,
etc. Usually about 20-24%
Resort fee - ANSWER-Flat fee added to the room night rate to cover and but use at
a resort. Ranges from $15-$45 a night
Site visit - ANSWER-- Opportunity to show facilities to client
- First opportunities to begin using sales strategies, build a relationship, show
benefits
- Involves Sales manager and Higher ups
Types of guest room blocks - ANSWER-ROH, standard, suite
Master account billing - ANSWER-Billing directly to event account (multiple blocks
for a group). Can be used for room block, etc. Individuals can also be charged
TYPES OF EXHIBIT BOOTHS - ANSWER-End booth, double booth, peninsula,
island
TYPES OF ROOM SEATING - ANSWER-Theater, class room, banquet, chevron,
half moon, u shaped, hollow square, board room, lounge, mixed, pods, semi circle,
X/V
Issues to look out for when evaluating a venue's meeting space - ANSWER-Low
hanging chandeliers, poles, low ceilings, room capacity
Types of event tables - ANSWER-Banquet (rectangle or round), classroom, cocktail,
crescent
Types of caterers - ANSWER-- In-house: permanent kitchens at the venue
- Off-premises: provide for a variety of locations. Usually prepared off site and
finished on location.
- Concessionaire: mobile kitchen (food truck, etc.)
Complete Solutions
Rooming list - ANSWER-Detailed listing of all reservations which includes: name,
check in/out date, room type, billing arrangement, special requests
Group rate vs rack rate - ANSWER-- Discounted room rate assigned to the rooms in
the group room block
vs.
- Current public rate for the rooms (usually gets higher closer to check in date)
Service charge - ANSWER-Percentage fee that is charged on F&B, room rental, AV,
etc. Usually about 20-24%
Resort fee - ANSWER-Flat fee added to the room night rate to cover and but use at
a resort. Ranges from $15-$45 a night
Site visit - ANSWER-- Opportunity to show facilities to client
- First opportunities to begin using sales strategies, build a relationship, show
benefits
- Involves Sales manager and Higher ups
Types of guest room blocks - ANSWER-ROH, standard, suite
Master account billing - ANSWER-Billing directly to event account (multiple blocks
for a group). Can be used for room block, etc. Individuals can also be charged
TYPES OF EXHIBIT BOOTHS - ANSWER-End booth, double booth, peninsula,
island
TYPES OF ROOM SEATING - ANSWER-Theater, class room, banquet, chevron,
half moon, u shaped, hollow square, board room, lounge, mixed, pods, semi circle,
X/V
Issues to look out for when evaluating a venue's meeting space - ANSWER-Low
hanging chandeliers, poles, low ceilings, room capacity
Types of event tables - ANSWER-Banquet (rectangle or round), classroom, cocktail,
crescent
Types of caterers - ANSWER-- In-house: permanent kitchens at the venue
- Off-premises: provide for a variety of locations. Usually prepared off site and
finished on location.
- Concessionaire: mobile kitchen (food truck, etc.)
