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WGU C202 MANAGING HUMAN CAPITAL 2025/2026 FINAL OA EXAM
300 QUESTIONS AND CORRECT ANSWERS CORRECT VERIFIED
ANSWERS|A+GRADE
Preferential Treatment - ......ANSWER........Employment preference given to a member of a
protected group.
Inclusion - ......ANSWER........Everyone feels respected and listened to, and everyone
contributes to his or her fullest potential.
Fraudulent Recruitment - ......ANSWER........Misrepresenting the job or organization to a
recruit.
Reasonable Accommodation - ......ANSWER........An employer is required to take
reasonable steps to accommodate a disability unless it would cause the employer undue
hardship.
Race Norming - ......ANSWER........Comparing an applicant's scores only to members of his
or her own racial subgroup and setting separate passing or cutoff scores for each
subgroup.
Sexual Harassment - ......ANSWER........Unwanted sexual advances, requests for favors,
and other verbal or physical conduct of a sexual nature.
Common Law - ......ANSWER........The body of case-by-case court decisions that
determines what is legal and what remedies are appropriate.
Negligent Hiring - ......ANSWER........A company is considered responsible for the
damaging actions of its employees if it failed to exercise reasonable care in hiring the
employee who caused the harm.
Stereotype - ......ANSWER........Believing that everyone in a particular group shares certain
characteristics or abilities or will behave in the same way.
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Disparate Treatment - ......ANSWER........Intentional discrimination based on a person's
protected characteristic.
Independent Contractor - ......ANSWER........An individual or business that provides
services to another individual or business that controls or directs only the result of the
work.
Hostile Environment Harassment - ......ANSWER........Unwanted verbal or physical conduct
of a sexual nature creates a hostile, intimidating, or otherwise offensive working
environment.
Extrinsic Reward - ......ANSWER........Rewards with monetary value
Trend Analysis - ......ANSWER........Using past employment patterns to predict a firm's
future labor needs.
Job Element Job Analysis Method - ......ANSWER........Expert brainstorming sessions
identify the characteristics of successful workers.
Organizational Chart - ......ANSWER........Diagram illustrating the chain of command and
reporting relationships in a company.
Job Description - ......ANSWER........Written descriptions of the duties and responsibilities
of the job itself.
Hierarchy - ......ANSWER........The degree to which some employees have formal authority
over others.
Organizational Design - ......ANSWER........Selecting and managing aspects of
organizational structure to facilitate organizational goal accomplishment.
Desirable Criteria - ......ANSWER........Job holder characteristics that may enhance job
success, but that are not essential to adequate job performance.
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Cross-training - ......ANSWER........Training employees in more than one job or in multiple
skills to enable them to do different jobs.
Critical Incidents Job Analysis Techniques - ......ANSWER........Job experts describe stories
of good and poor performance to identify desirable and undesirable competencies,
behaviors, etc.
Knowledge - ......ANSWER........Organized factual or procedural information that can be
applied to perform task.
Job Rotation - ......ANSWER........Workers are moved through a variety of jobs to increase
their interest and motivation.
Core Values - ......ANSWER........The enduring beliefs and principles that guide an
organization's decisions and goals.
Formalization - ......ANSWER........The degree to which organizational rules, procedures,
and communications are documented.
Strategic Planning - ......ANSWER........A process for making decisions about an
organization's long-term goals and how they are to be achieved.
Job Characteristics Model - ......ANSWER........Objective job characteristics including skill
variety, task identity, task significance, autonomy, and task feedback, lead to job
satisfaction for people with a high growth need strength.
Vision - ......ANSWER........Long-term goals regarding what the organization wants to
become and accomplish describing its image of an ideal future.
Ability - ......ANSWER........A stable and enduring capability to perform a variety of tasks
(e.g., verbal or mechanical ability).
Centralized - ......ANSWER........Concentrate power and decision-making authority at
higher levels of the organization.
WGU C202 MANAGING HUMAN CAPITAL 2025/2026 FINAL OA EXAM
300 QUESTIONS AND CORRECT ANSWERS CORRECT VERIFIED
ANSWERS|A+GRADE
Preferential Treatment - ......ANSWER........Employment preference given to a member of a
protected group.
Inclusion - ......ANSWER........Everyone feels respected and listened to, and everyone
contributes to his or her fullest potential.
Fraudulent Recruitment - ......ANSWER........Misrepresenting the job or organization to a
recruit.
Reasonable Accommodation - ......ANSWER........An employer is required to take
reasonable steps to accommodate a disability unless it would cause the employer undue
hardship.
Race Norming - ......ANSWER........Comparing an applicant's scores only to members of his
or her own racial subgroup and setting separate passing or cutoff scores for each
subgroup.
Sexual Harassment - ......ANSWER........Unwanted sexual advances, requests for favors,
and other verbal or physical conduct of a sexual nature.
Common Law - ......ANSWER........The body of case-by-case court decisions that
determines what is legal and what remedies are appropriate.
Negligent Hiring - ......ANSWER........A company is considered responsible for the
damaging actions of its employees if it failed to exercise reasonable care in hiring the
employee who caused the harm.
Stereotype - ......ANSWER........Believing that everyone in a particular group shares certain
characteristics or abilities or will behave in the same way.
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Disparate Treatment - ......ANSWER........Intentional discrimination based on a person's
protected characteristic.
Independent Contractor - ......ANSWER........An individual or business that provides
services to another individual or business that controls or directs only the result of the
work.
Hostile Environment Harassment - ......ANSWER........Unwanted verbal or physical conduct
of a sexual nature creates a hostile, intimidating, or otherwise offensive working
environment.
Extrinsic Reward - ......ANSWER........Rewards with monetary value
Trend Analysis - ......ANSWER........Using past employment patterns to predict a firm's
future labor needs.
Job Element Job Analysis Method - ......ANSWER........Expert brainstorming sessions
identify the characteristics of successful workers.
Organizational Chart - ......ANSWER........Diagram illustrating the chain of command and
reporting relationships in a company.
Job Description - ......ANSWER........Written descriptions of the duties and responsibilities
of the job itself.
Hierarchy - ......ANSWER........The degree to which some employees have formal authority
over others.
Organizational Design - ......ANSWER........Selecting and managing aspects of
organizational structure to facilitate organizational goal accomplishment.
Desirable Criteria - ......ANSWER........Job holder characteristics that may enhance job
success, but that are not essential to adequate job performance.
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Cross-training - ......ANSWER........Training employees in more than one job or in multiple
skills to enable them to do different jobs.
Critical Incidents Job Analysis Techniques - ......ANSWER........Job experts describe stories
of good and poor performance to identify desirable and undesirable competencies,
behaviors, etc.
Knowledge - ......ANSWER........Organized factual or procedural information that can be
applied to perform task.
Job Rotation - ......ANSWER........Workers are moved through a variety of jobs to increase
their interest and motivation.
Core Values - ......ANSWER........The enduring beliefs and principles that guide an
organization's decisions and goals.
Formalization - ......ANSWER........The degree to which organizational rules, procedures,
and communications are documented.
Strategic Planning - ......ANSWER........A process for making decisions about an
organization's long-term goals and how they are to be achieved.
Job Characteristics Model - ......ANSWER........Objective job characteristics including skill
variety, task identity, task significance, autonomy, and task feedback, lead to job
satisfaction for people with a high growth need strength.
Vision - ......ANSWER........Long-term goals regarding what the organization wants to
become and accomplish describing its image of an ideal future.
Ability - ......ANSWER........A stable and enduring capability to perform a variety of tasks
(e.g., verbal or mechanical ability).
Centralized - ......ANSWER........Concentrate power and decision-making authority at
higher levels of the organization.
