hft 2220 exam 1 Questions And Answers

Which of the following is NOT a method of data collection used during job analysis: - ANS Experiment To determine staffing patterns, which of the following must a manager be aware of: - ANS Productivity and performance standards Melanie is the Manager at Domino's Pizza on Charles Blvd. She is starting to determine how many guests are expected to visit the restaurant this upcoming weekend during the ECU vs. State home game. Which of the following should she consider before beginning her calculations? - ANS Business volume/seasonality What is the primary difference between career ladders and career lattices? - ANS The direction of movement between jobs Permanent employees are also known as what type of employees? - ANS Full-time employees Which of the following does not illustrate a quality criterion for a task of a Hotel Front Desk Representative? - ANS Requests catering for all programs as requested Which of the following descriptions illustrates a temporary employee? - ANS Carlton works on long-term assignments and receives his pay from an employment agency. He does not receive a benefits package from his employer. What is the difference between performance standards and productivity standards? - ANS One measures the quantity of work output while the other measures the quality of work output. It is preferable to collect data for job analysis using only one method. - ANS False One difference between the Hawthorne Effect and the Heisenberg Effect is that the Heisenberg Effect occurs during data collection during face-to-face interviews. - ANS True Motivational work characteristics include autonomy, skill variety, feedback, task significance, and team building. - ANS False The positional analysis questionnaire (PAQ) provides a method for comparing jobs based on their component skills. - ANS False Human resource managers draft job descriptions for review whereas line managers conduct the review and maintain accuracy of those job descriptions. - ANS True Job enlargement and job enrichment are similar in that they involve the addition of responsibilities to an employee's current workload. - ANS True Current employment laws do not require job descriptions to include physical requirements needed to perform primary duties of the job. - ANS False Which of the following employer defenses describes an instance in which an employer must discriminate based on a characteristic associated with the nature of the job? - ANS Bona fide occupational qualification The Four-Fifths Rule or 80 Percent Rule was established: - ANS As an affirmative action program to avoid adverse impact on any racial, ethnic, or gender group during employee selection procedures. The basic rights of employees include all of the following except: - ANS A free meal after three hours The termination of an employee due to inconsistent attendance on Sundays due to religious beliefs is an example of: - ANS Discrimination The Age Discrimination in Employment Act prohibits the discrimination of people in which of the following age groups: - ANS 40 years of age and older Human Resources Managers are responsible for: - ANS All of the above are within the responsibilities of HRM (human resources management) ____________ is a job-related reason to discriminate for a safe and efficient operation of an organization. - ANS Business necessity Which of the following federal labor laws was credited with initiating the Equal Employment Opportunity Commission? - ANS Civil Rights Act of 1964 The key difference between the disparate treatment and disparate impact theories is: - ANS Intent When hiring, legal discrimination involves employment decisions based on the sex and race of the individual. - ANS False Evidence in which the complainant only needs to make an allegation is known as preponderance of evidence. - ANS False Discrimination that follows the guidelines, laws, and regulations of the Equal Employment Opportunity Commission (EEOC) is legal. - ANS True Many employers misunderstand the nature of affirmative action and confuse it with EEO legislation. Which of the following statements about affirmative action is true? - ANS Affirmative action programs attempt to overcome past discriminatory practices. "Waitresses wanted. Seeking servers (under 50 years old) to work full time. Must work all holidays and weekends. Pay depends on experience." A company posting this advertisement could be rightfully accused of any of the following types of illegal discrimination in advertising except: - ANS racial discrimination. Joshua feels he needs no assistance with major life activities such as caring for himself and working. He does not regard himself as having a disability, but his supervisors regard him as though he did. They often offer him help that he feels he doesn't need. According to the Americans with Disabilities Act: - ANS He is protected under the ADA because he is regarded as having a disability Which of the following is not a disadvantage of internal recruiting? - ANS Provides managers with an assessment of potential promotions Which of the following methods gives a clear picture to all involved on the basis of potential employees being evaluated? - ANS Multi-attribute utility (MAU) model Why must human resource professionals ensure that the employee selection process is reliable and valid? - ANS A better selection process can help companies hire employees who will be more productive. A better selection process will help companies save money. A better selection process can help companies determine if applicants have fabricated their abilities. ALL OF THE ABOVE Companies that do little to ensure their methods of selecting employees are reliable and valid risk a high rate of: - ANS Turnover The most important consideration when using a job posting system for internal recruitment is to be: - ANS Fair and consistent The disadvantages of external recruiting include all of the following except: - ANS Forces recruiters to take a fresh look at their company Companies should develop which of the following to improve recruitment efforts and increase retention? - ANS People plan Which of the following best illustrates an example of halo effect? - ANS Mary's interviewer believes she is the right person for the job because she is attractive. Concurrent validity refers to the comparison of an applicant's score on a selection test to a current employee's score on the same test. - ANS False Recruiting is generating a pool of applicants and selection is choosing the most qualified applicant. - ANS True One disadvantage of external recruiting is that it brings "new blood" and ideas into the company. - ANS False