SCOM 123 Final Exam JMU UPDATED
ACTUAL Questions and CORRECT
Answers
What are the most common myths about communication? - CORRECT
ANSWER Communication is a cure-all, communicating is just common sense,
communication quantity equals quality,
Linear Model - CORRECT ANSWER Sender sends a message through a channel to a
receiver in an atmosphere of noise.
Interactive model - CORRECT ANSWER Addition of feedback, senders become receivers
and receivers become senders, "The Ping Pong Model"
Transactional model - CORRECT ANSWER Sender-receivers, message goes both ways,
both parties input feedback, communication affects all parties involved.
Channel - CORRECT ANSWER Medium through which a message travels, such as oral or
written
Sender - CORRECT ANSWER Initiator and encoder
Receiver - CORRECT ANSWER Decoder of message
Message - CORRECT ANSWER Stimulus that produces meaning
Encode - CORRECT ANSWER To convert from one system of communication to another
Decode - CORRECT ANSWER Extracting the meaning of a message
, Context - CORRECT ANSWER The environment in which communications occurs
Fields of experience - CORRECT ANSWER Cultural background, ethnicity, geographic
location, extent of travel and general personal experiences accumulated over the course of a
lifetime.
Noise - CORRECT ANSWER Interference with effective transmission and reception of a
message.
Feedback - CORRECT ANSWER Response of a party to a message
Content - CORRECT ANSWER What is actually said and done
Relationship - CORRECT ANSWER How the message defines or redefines the association
between individuals
Communication Competence - CORRECT ANSWER Engaging in communication with
others that is perceived to be both effective and appropriate in a given context
What are the skills needed to be an appropriate communicator? - CORRECT
ANSWER Knowledge, skills, sensitivity, commitment, ethics
Explain the role of rules in communication contexts - CORRECT ANSWER Creates
expectations for appropriate behavior
List the characteristics of an ethical communicator - CORRECT ANSWER Respect,
Honesty, Fairness, Choice, Responsivility
ACTUAL Questions and CORRECT
Answers
What are the most common myths about communication? - CORRECT
ANSWER Communication is a cure-all, communicating is just common sense,
communication quantity equals quality,
Linear Model - CORRECT ANSWER Sender sends a message through a channel to a
receiver in an atmosphere of noise.
Interactive model - CORRECT ANSWER Addition of feedback, senders become receivers
and receivers become senders, "The Ping Pong Model"
Transactional model - CORRECT ANSWER Sender-receivers, message goes both ways,
both parties input feedback, communication affects all parties involved.
Channel - CORRECT ANSWER Medium through which a message travels, such as oral or
written
Sender - CORRECT ANSWER Initiator and encoder
Receiver - CORRECT ANSWER Decoder of message
Message - CORRECT ANSWER Stimulus that produces meaning
Encode - CORRECT ANSWER To convert from one system of communication to another
Decode - CORRECT ANSWER Extracting the meaning of a message
, Context - CORRECT ANSWER The environment in which communications occurs
Fields of experience - CORRECT ANSWER Cultural background, ethnicity, geographic
location, extent of travel and general personal experiences accumulated over the course of a
lifetime.
Noise - CORRECT ANSWER Interference with effective transmission and reception of a
message.
Feedback - CORRECT ANSWER Response of a party to a message
Content - CORRECT ANSWER What is actually said and done
Relationship - CORRECT ANSWER How the message defines or redefines the association
between individuals
Communication Competence - CORRECT ANSWER Engaging in communication with
others that is perceived to be both effective and appropriate in a given context
What are the skills needed to be an appropriate communicator? - CORRECT
ANSWER Knowledge, skills, sensitivity, commitment, ethics
Explain the role of rules in communication contexts - CORRECT ANSWER Creates
expectations for appropriate behavior
List the characteristics of an ethical communicator - CORRECT ANSWER Respect,
Honesty, Fairness, Choice, Responsivility
