SCMA 331 Exam #2 Study Guide
Study online at https://quizlet.com/_hspio5
1. When using EMV for capacity planning situations, the state of nature usually
is: future demand or market favorability.
2. Which of the following phases of the product life cycle has negative cash flow
and increasing spending on development and production?: Introductory Phase
3. What is a design that can be produced to requirements even with unfavorable
conditions in the production process?: Robust Design
4. Which of the following costs is NOT a cost of quality?: research and development
5. Which of the following is NOT an external failure cost?: Scrap
6. Which of the following is NOT a common TQM tool?: queuing models
7. A Six Sigma program has how many defects per million?: 3.4
8. Low-volume, high-variety production is best suited for which of the following
process strategies?: Process Focus
9. Wheeled Coach Ambulance uses an interactive computer program to develop
and document its products. What is it called?: computer-aided design (CAD)
10. Which of the quadrants in the service process matrix has high labor intensity
and high customization?: professional service
11. A fast food restaurant is an example of: low customization and low degree of labor.
12. Efficiency is given by: actual output divided by effective capacity
13. What is the theoretical maximum output of a system in a given period under
ideal conditions?: design capacity
14. What is a means of finding the point, in dollars and units, at which costs
equal revenues?: break-even analysis
15. The objective of layout strategy is to: develop an effective and efficient layout that will meet the
firm's competitive requirements.
16. Which of the following arranges machinery and equipment to focus on
production of a single product or group of related products?: work-cell layout
17. Which of the following is NOT helpful for retail layout?: Keep end-aisle locations empty
to facilitate traffic flow.
18. Cross-docking: avoids placing the materials or supplies in storage by processing them as they are received
for shipment.
19. What type of layout does Arnold Palmer Hospital have?: process oriented
20. What is takt time?: The pace of production required to meet the customer's demand.
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Study online at https://quizlet.com/_hspio5
1. When using EMV for capacity planning situations, the state of nature usually
is: future demand or market favorability.
2. Which of the following phases of the product life cycle has negative cash flow
and increasing spending on development and production?: Introductory Phase
3. What is a design that can be produced to requirements even with unfavorable
conditions in the production process?: Robust Design
4. Which of the following costs is NOT a cost of quality?: research and development
5. Which of the following is NOT an external failure cost?: Scrap
6. Which of the following is NOT a common TQM tool?: queuing models
7. A Six Sigma program has how many defects per million?: 3.4
8. Low-volume, high-variety production is best suited for which of the following
process strategies?: Process Focus
9. Wheeled Coach Ambulance uses an interactive computer program to develop
and document its products. What is it called?: computer-aided design (CAD)
10. Which of the quadrants in the service process matrix has high labor intensity
and high customization?: professional service
11. A fast food restaurant is an example of: low customization and low degree of labor.
12. Efficiency is given by: actual output divided by effective capacity
13. What is the theoretical maximum output of a system in a given period under
ideal conditions?: design capacity
14. What is a means of finding the point, in dollars and units, at which costs
equal revenues?: break-even analysis
15. The objective of layout strategy is to: develop an effective and efficient layout that will meet the
firm's competitive requirements.
16. Which of the following arranges machinery and equipment to focus on
production of a single product or group of related products?: work-cell layout
17. Which of the following is NOT helpful for retail layout?: Keep end-aisle locations empty
to facilitate traffic flow.
18. Cross-docking: avoids placing the materials or supplies in storage by processing them as they are received
for shipment.
19. What type of layout does Arnold Palmer Hospital have?: process oriented
20. What is takt time?: The pace of production required to meet the customer's demand.
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