LEGO Case Study and Analysis MKT 5301-Advanced Marketing
Columbia Southern University
MKT 5301-Advanced Marketing
LEGO Case Study and Analysis
Introduction
, 2
Case studies are crucial to understanding the business environment, including the strategies
used in real-life businesses to resolve the presenting issues. Companies constantly reinvent
themselves, using research and innovation to meet the dynamic needs of their consumers. Constant
reinvention and market research ensure market success and competitive advantage. This report
summarizes and analyzes the LEGO Company, determining the existing problems and appropriate
marketing strategies to improve its market.
Part 1
How Does LEGO Manage to Reinvent its Business Constantly?
LEGO constantly reinvents itself through product innovation and expansion. This company
uses a design-thinking approach to produce eye-catching, colorful tools for imaginative products,
hence the new releases now and then. The company also understands the changing customer needs
and relates well to consumers through comprehensive market research. For instance, when the
company's growth slowed down at the end of the 20 th century and the theme parks failed, it
remained resilient and understood that it no longer resonated with its target market (Chernev et al.,
2022). This led to the company rolling out complex and unique sets of LEGO products to attract
new markets. When this also did not produce the desired effect, the company focused on
establishing a deeper understanding of their consumers' needs, behavior, and desires, creating an
emotional connection with them. Through the research, the company attracted more consumers
who had not been targeted before.
Additionally, the company established a creative team- Future Lab- comprising
researchers, developers, industrial designers, marketers, and master builders. This helps amass data
on the product and its target market before they are designed and produced. This aspect has helped
the company reinvent itself even after failures that would warrant its closure.