MSA 501 EXAM 3 QUESTIONS AND
ANSWERS.
1 of
15
Term
There are two ways emotions affect your decision. They are
_______________ and _______________ .
Give this one a try later!
External Internally Indirect Subjectively
Incidental
Rational Logically
Directly
, Don't know?
2 of 15
Term
Dissonance undermines emotional foundations by using fear,
coercion or force. T/F
Give this one a try later!
False
Visionary - How it builds resonance: Moves people toward shared dreams.
Impact on Climate: Most strongly positive. When appropriate: When changes
require a new vision, or when a clear direction is needed.
Coaching - How it builds resonance: Connects personal wants with organization
goals. Impact on Climate: Highly positive. When appropriate: To help an
employee improve performance by building long-term capabilities.
Affiliative - How it builds resonance: Creates harmony by connecting people to
each other. Impact on Climate: Positive. When appropriate: To heal rifts in a team,
motivate during stressful times, or strengthen connections.
Democratic - How it builds resonance: Values people's input and gets
commitment through participation. Impact on Climate: Positive.
When
appropriate: To build buy-in or consensus, or to get valuable input from
employees.
Pacesetting - How it builds resonance: Meets challenging and exciting goals.
Impact on Climate: Because too frequently poorly executed, often highly
negative When appropriate: To set high-quality results from motivated
and competent team.
Commanding - How it builds resonance: Soothes fears by giving clear
direction in an emergency. Impact on Climate: Because so often misused,
highly negative When appropriate: In a crisis, to kick-start a turnaround, or with
problem
employees.
ANSWERS.
1 of
15
Term
There are two ways emotions affect your decision. They are
_______________ and _______________ .
Give this one a try later!
External Internally Indirect Subjectively
Incidental
Rational Logically
Directly
, Don't know?
2 of 15
Term
Dissonance undermines emotional foundations by using fear,
coercion or force. T/F
Give this one a try later!
False
Visionary - How it builds resonance: Moves people toward shared dreams.
Impact on Climate: Most strongly positive. When appropriate: When changes
require a new vision, or when a clear direction is needed.
Coaching - How it builds resonance: Connects personal wants with organization
goals. Impact on Climate: Highly positive. When appropriate: To help an
employee improve performance by building long-term capabilities.
Affiliative - How it builds resonance: Creates harmony by connecting people to
each other. Impact on Climate: Positive. When appropriate: To heal rifts in a team,
motivate during stressful times, or strengthen connections.
Democratic - How it builds resonance: Values people's input and gets
commitment through participation. Impact on Climate: Positive.
When
appropriate: To build buy-in or consensus, or to get valuable input from
employees.
Pacesetting - How it builds resonance: Meets challenging and exciting goals.
Impact on Climate: Because too frequently poorly executed, often highly
negative When appropriate: To set high-quality results from motivated
and competent team.
Commanding - How it builds resonance: Soothes fears by giving clear
direction in an emergency. Impact on Climate: Because so often misused,
highly negative When appropriate: In a crisis, to kick-start a turnaround, or with
problem
employees.
