Post Certification Test – 100 Exam
Questions Complete Latest 2025/2026
with Correct Answers and Rationales
GRADED A+
Terms in this set (196) CORRECT ANSWERS
Review of purchase orders for quality
requirements falls into which of the following Prevention
quality cost segments?
The Quality Council
The quality council will be formed by key
Which of the following groups should have the stakeholders from every department of the
primary role in establishing an organization's organization, and they will have broad
quality policies? knowledge in quality processes, which will
help them set and share the quality
requirements of the organization.
Who always defines the purpose and scope of
The client
an audit?
When compared to other types of audits, which
Is the most extensive
is true about the system audit?
Obtain information regarding the quality
What is the main purpose of a quality audit?
system
,Whose responsibility is it to implement
Auditee
corrective action?
Who prepares the audit plan? Auditor
Defect location check sheet
Which tool records & shows where defects are
•A map showing the defects (for example, a
frequently occurring?
drawing)
Used to determine process control points/
location for measuring quality characteristics. Flowchart
Which tool?
The team has collected data on a check sheet
and constructed a Pareto chart from the data.
The chart depicts the frequency of defect types
in descending order. What would be a Cause-and-effect diagram
reasonable tool the team could now use to
determine why the vital few defects are
occurring?
What tool graphically depicts a frequency
distribution that shows the shape, centering, Histogram
and variation of the data?
Which is the most powerful measure of
Resulting impact on processes and products
training effectiveness?
Which of the following types of training
Reactions
evaluation is the easiest to implement?
Which is the main function of a team
Keep the team on task
facilitator?
A decision had to be made toward the end of a
team meeting when time was limited. Which of
Voting
the following decision-making techniques best
meets this need?
, As per a confidentiality agreement, which of
Proprietary information gained during a work
the following will a quality professional not
assignment
disclose?
Which of the following provides generally
accepted standards for a quality process Professional code of ethics
analyst's conduct?
Which of the following is an example of a Providing a supplier with process information
breach of the ASQ Code of Conduct? gained from another supplier
An important procedure in the company was
revised, but the revision was not
communicated to the employees carrying out
Configuration management procedures
the procedure until a critical error occurred.
Which of the following could have prevented
this discrepancy?
The output of your work goes to a coworker in
another department. Which of the following
Internal customer
best describes the coworker's relationship to
you?
You work at ABC Inc., and your purchasing
department buys parts from XYZ Corp. XYZ External supplier
Corp is which of the following to ABC Inc?
Customers define which of the following for a
Fitness for use
product?
Poor quality parts from a supplier might
Incoming/receiving inspection
require which of the following?
Market research
Customer satisfaction for one of your
•Market research is used to collect information
company's products is below the desired level.
on customer attitudes, perceptions, and
Which of the following strategies is used to
behaviors. This information can be used to
improve customer satisfaction?
improve products and customer satisfaction.
Which is a customer's judgment of
Perceived quality
product/service quality?
Questions Complete Latest 2025/2026
with Correct Answers and Rationales
GRADED A+
Terms in this set (196) CORRECT ANSWERS
Review of purchase orders for quality
requirements falls into which of the following Prevention
quality cost segments?
The Quality Council
The quality council will be formed by key
Which of the following groups should have the stakeholders from every department of the
primary role in establishing an organization's organization, and they will have broad
quality policies? knowledge in quality processes, which will
help them set and share the quality
requirements of the organization.
Who always defines the purpose and scope of
The client
an audit?
When compared to other types of audits, which
Is the most extensive
is true about the system audit?
Obtain information regarding the quality
What is the main purpose of a quality audit?
system
,Whose responsibility is it to implement
Auditee
corrective action?
Who prepares the audit plan? Auditor
Defect location check sheet
Which tool records & shows where defects are
•A map showing the defects (for example, a
frequently occurring?
drawing)
Used to determine process control points/
location for measuring quality characteristics. Flowchart
Which tool?
The team has collected data on a check sheet
and constructed a Pareto chart from the data.
The chart depicts the frequency of defect types
in descending order. What would be a Cause-and-effect diagram
reasonable tool the team could now use to
determine why the vital few defects are
occurring?
What tool graphically depicts a frequency
distribution that shows the shape, centering, Histogram
and variation of the data?
Which is the most powerful measure of
Resulting impact on processes and products
training effectiveness?
Which of the following types of training
Reactions
evaluation is the easiest to implement?
Which is the main function of a team
Keep the team on task
facilitator?
A decision had to be made toward the end of a
team meeting when time was limited. Which of
Voting
the following decision-making techniques best
meets this need?
, As per a confidentiality agreement, which of
Proprietary information gained during a work
the following will a quality professional not
assignment
disclose?
Which of the following provides generally
accepted standards for a quality process Professional code of ethics
analyst's conduct?
Which of the following is an example of a Providing a supplier with process information
breach of the ASQ Code of Conduct? gained from another supplier
An important procedure in the company was
revised, but the revision was not
communicated to the employees carrying out
Configuration management procedures
the procedure until a critical error occurred.
Which of the following could have prevented
this discrepancy?
The output of your work goes to a coworker in
another department. Which of the following
Internal customer
best describes the coworker's relationship to
you?
You work at ABC Inc., and your purchasing
department buys parts from XYZ Corp. XYZ External supplier
Corp is which of the following to ABC Inc?
Customers define which of the following for a
Fitness for use
product?
Poor quality parts from a supplier might
Incoming/receiving inspection
require which of the following?
Market research
Customer satisfaction for one of your
•Market research is used to collect information
company's products is below the desired level.
on customer attitudes, perceptions, and
Which of the following strategies is used to
behaviors. This information can be used to
improve customer satisfaction?
improve products and customer satisfaction.
Which is a customer's judgment of
Perceived quality
product/service quality?
