Examen

Test Bank: Operations and Supply Chain Management, 17th Edition by F. Robert Jacobs and Richard B. Chase

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21-10-2025

Escrito en

2025/2026

This document is a comprehensive Test Bank designed to accompany the 17th Edition of the textbook Operations and Supply Chain Management by F. Robert Jacobs and Richard B. Chase. It includes a complete set of examination questions, such as True/False and multiple-choice questions , for all 22 chapters, covering core concepts of Operations and Supply Chain Management (OSCM). Topics covered include: Introduction to OSCM, Efficiency, Effectiveness, and Value Strategy, Design of Products and Services, and Projects Capacity Management and Learning Curves Manufacturing and Service Processes, Facility Layout, and Waiting Line Analysis Quality Management and Statistical Quality Control Lean Supply Chains, Logistics, Global Sourcing, and Procurement Forecasting, Sales and Operations Planning, and Inventory Management Material Requirements Planning (MRP) and Workcenter Scheduling

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Institución

Operations And Supply Chain Management

Grado

Operations and Supply Chain Management

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Libro relacionado

F. Robert Jacobs, Richard B. Chase Loose Leaf for Operations and Supply Chain Management

Edición:2020
ISBN:9781260706376
Edición:Desconocido

Escuela, estudio y materia

Institución: Operations and Supply Chain Management
Grado: Operations and Supply Chain Management

Información del documento

Subido en: 21 de octubre de 2025
Número de páginas: 835
Escrito en: 2025/2026
Tipo: Examen
Contiene: Preguntas y respuestas

Temas

operations management supply chain management
test bank f robert jacobs richard b chase 1
17th edition oscm logistics inventory managemen

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TEST BANK
Operations and Supply Chain Management 17th Edition by F.
robert Jacobs and Richard Chase
chapters 1 - 22|Complete

, • TABLE OF CONTENTS
ChapterH1:HIntroduction

ChapterH2:HStrategy

ChapterH3:HDesignHofHProductsHandHServices

ChapterH4:HProjects

ChapterH5:HStrategicHCapacityHManagement

ChapterH6:HLearningHCurves

ChapterH7:HManufacturingHProcesses

ChapterH8:HFacilityHLayout

ChapterH9:HServiceHProcesses

ChapterH10:HWaitingHLineHAnalysisHandHSimulation

ChapterH11:HProcessHDesignHandHAnalysis

ChapterH12:HQualityHManagement

ChapterH13:HStatisticalHQualityHControl

ChapterH14:HLeanHSupplyHChains

ChapterH15:HLogisticsHandHDistributionHManagement

ChapterH16:HGlobalHSourcingHandHProcurement

ChapterH17:HTheHInternetHofHThingsHandHERP

ChapterH18:HForecasting

ChapterH19:HSalesHandHOperationsHPlanning

ChapterH20:HInventoryHManagement

ChapterH21:HMaterialHRequirementsHPlanning

ChapterH22:HWorkcenterHScheduling

,Chapter 01 H H

EfficiencyHmeansHdoingHtheHrightHthingsHtoHcreateHtheHmostHvalueHforHtheHcompany.

FALSE

EfficiencyHmeansHdoingHsomethingHatHtheHlowestHpossibleHcost.

1. EffectivenessHmeansHdoingHtheHrightHthingsHtoHcreateHtheHmostHvalueHforHtheHcompany.

TRUE

EffectivenessHmeansHdoingHtheHrightHthingsHtoHcreateHtheHmostHvalueHforHtheHcompany.

AACSB:HAnalyticalHThinking
Blooms:HRemembe
rHDifficulty:H1HE
asy
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

2. AHdoctorHcompletesHaHsurgicalHprocedureHonHaHpatientHwithoutHerror.HTheHpatientHdiesHanyway.HInHoperationsHmanagementHterm
s,HweHcouldHreferHtoHthisHdoctorHasHbeingHefficientHbutHnotHeffective.

TRUE

EfficiencyHmeansHdoingHsomethingHatHtheHlowestHpossibleHcost.HEffectivenessHmeansHdoingHtheHrightHthingsHtoHcreateHtheHmostHvalue
.HTheHdoctorHperformedHtheHsurgeryHwithoutHerror.HBecauseHtheHpatientHdied,HnoHvalueHwasHcreated.

AACSB:HAnalyticalHThinking
Blooms:HAnalyz
eHDifficulty:H2HMedi
um
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

3. AHworkerHcanHbeHefficientHwithoutHbeingHeffective.

TRUE

EfficiencyHmeansHdoingHsomethingHatHtheHlowestHpossibleHcost.HEffectivenessHmeansHdoingHtheHrightHthingsHtoHcreateHtheHmostHvalue
.HTheseHareHdifferentHthings.

AACSB:HAnalyticalHThinkin
gHBlooms:HUndersta
ndHDifficulty:H2HMe
dium
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

, 4. AHprocessHcanHbeHeffectiveHwithoutHbeingHefficient.

TRUE

Often,HmaximizingHeffectivenessHandHefficiencyHatHtheHsameHtimeHcreatesHconflictHbetweenHtheHtwoHgoals.H"BeingHefficient"HatHtheHc
ustomerHserviceHcounterHatHaHlocalHstoreHorHbankHmeansHusingHtheHfewestHnumberHofHclerksHpossibleHatHtheHcounter.HBeingHeffective,H
though,HmeansHminimizingHtheHamountHofHtimeHcustomersHneedHtoHwaitHinHline.

AACSB:HAnalyticalHThinkin
gHBlooms:HUndersta
ndHDifficulty:H2HMe
dium
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

5. OperationsHandHsupplyHchainHmanagementHisHdefinedHasHtheHdesign,Hoperation,HandHimprovementHofHtheHsystemsHthatHcreat
eHandHdeliverHtheHfirm'sHprimaryHproductsHandHservices.

TRUE

OperationsHandHsupplyHchainHmanagementHisHdefinedHasHtheHdesign,Hoperation,HandHimprovementHofHtheHsystemsHthatHcreateHandHd
eliverHtheHfirm'sHprimaryHproductsHandHservices.

AACSB:HAnalyticalHThinking
Blooms:HRemembe
rHDifficulty:H1HE
asy
LearningHObjective:H01-01HIdentifyHtheHelementsHofHoperationsHandHsupplyHchainHmanagement.H(OSCM)
Topic:HWhatHIsHOperationsHandHSupplyHChainHManagement?

6. TheHtermH"value"HrefersHtoHtheHrelationshipHbetweenHqualityHandHtheHpriceHpaidHbyHtheHconsumer.

TRUE

RelatedHtoHefficiencyHandHeffectivenessHisHtheHconceptHofHvalue,HwhichHcanHbeHmetaphoricallyHdefinedHasHqualityHdividedHbyHprice.

AACSB:HAnalyticalHThinking
Blooms:HRemembe
rHDifficulty:H1HE
asy
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

7. AttemptingHtoHbalanceHtheHdesireHtoHefficientlyHuseHresourcesHwhileHprovidingHaHhighlyHeffectiveHserviceHmayHcreateHconflictHbet
weenHtheHtwoHgoals.

TRUE

OftenHmaximizingHeffectivenessHandHefficiencyHatHtheHsameHtimeHcreatesHconflictHbetweenHtheHtwoHgoals.

AACSB:HAnalyticalHThinking
Blooms:HAnalyz
eHDifficulty:H1HE
asy
LearningHObjective:H01-
04HEvaluateHtheHefficiencyHofHaHfirm.HTo
pic:HEfficiency,HEffectiveness,HandHValue

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