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Professional Communication SkillsforNurses 9th
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Edition by Kathleen Underman Boggs
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COMPLETECHAPTERS 1-26 WITH RATIONALES|
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A+ GRADE GUARANTEED
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, Table of contents n n
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
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Skills
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1. Theory-Based Perspectives and Contemporary Dynamics n n n n
2. Professional Guides for Nursing Communication n n n n
3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication n
8. Therapeutic Communication in Groups n n n
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships n n
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families n n
13. Resolving Conflicts Between Nurse and Client n n n n n
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease
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Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching n n n
16. Empowerment-Oriented Communication Strategies to Reduce Stress n n n n n
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits n n n n n
18. Communicating with Children n n
19. Communicating with Older Adults n n n
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,20. Communicating with Clients in Crisis n n n n
21. Communicating with Clients and Families at End of Life n n n n n n n n
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals n n n n
24. Communicating for Continuity of Care n n n n
25. Documentation in an Electronic Era n n n n
26. Communication at the Point of Care: Application of e-Health Technologies n n n n n n n n n
Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPLE
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CHOICE
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1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following
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characteristics of nursing except
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a. historically nursing is as old as mankind. n n n n n n
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A n n
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to care
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of the sick and later in the home by female caregivers with no formal education, nursing was not identifiable as
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a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on Nursing introduced
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the world to the functional roles of professional nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension n n REF: p. 1 TOP: Step of the Nursing Process: All phases
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n MSC: Client Needs: Psychosocial Integrity
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, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-quality care and
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used statistical data to document the need for handwashing in preventing infection, was
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a. Abraham Maslow. n
b. Martha Rogers. n
c. Hildegard Peplau. n
d. Florence Nightingale. n
CORRECT ANSWER: D n n
An early advocate for high-quality care, Florence Nightingale‘s use of statistical data to document the need for
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handwashing in preventing infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge n n REF: p. 1 TOP: Step of the Nursing Process: All phases
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n MSC: Client Needs: Management of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. n
b. graduate level. n
c. advanced practice level. n n
d. administrative level. n
CORRECT ANSWER: A n n
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses
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choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are
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prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: n n Cognitive Level: Comprehension n n REF: p. 2 TOP: Step of the Nursing Process: All phases
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n MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
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emphasizes its unique functional characteristics. The four key concepts that form the foundation for all
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nursing theories are
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a. caring, compassion, health promotion, and education.
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b. respect, integrity, honesty, and advocacy. n n n n
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