WGU C202 Managing Human Capital Exam Bank: 200 Questions &
Answers With In Depth Rationales, 100% Guaranteed Pass ||
Complete A+ Guide
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WGU C202 Managing Human Capital Exam Bank
200 Questions & Answers With In Depth Rationales
100% Guaranteed Pass
Complete A+ Guide
Ascorers Stuvia
,WGU C202 Managing Human Capital: Comprehensive Test Bank
Section 1: Strategic Human Resource Management
1. The primary goal of strategic human resource management (SHRM) is to:
A) Ensure compliance with all labor laws and regulations.
B) Manage employee benefits and payroll efficiently.
C) Align human capital initiatives with the overall business strategy.
D) Handle day-to-day employee relations and issues.
Answer: C
Rationale: SHRM focuses on the macro-level integration of HR practices with the strategic
objectives of the organization. While compliance and efficiency (A, B) are important HR
functions, they are operational. SHRM elevates HR to a strategic partner that drives business
success through people.
2. When an HR department analyzes the internal strengths and weaknesses of the
organization's workforce, it is conducting which part of a SWOT analysis?
A) Strengths
B) Weaknesses
C) Opportunities
D) Threats
Answer: B
Rationale: A SWOT analysis examines internal Strengths and Weaknesses, and external
Opportunities and Threats. The current workforce—its skills, morale, and composition—is an
internal factor, so analyzing its deficiencies would be identifying Weaknesses.
3. A company that uses HR analytics to predict future talent needs and model the
financial impact of different pay structures is engaging in:
A) Human Resource Information System (HRIS) management.
B) Evidence-based HR management.
,C) Transactional HR processing.
D) Labor relations negotiation.
Answer: B
Rationale: Evidence-based HR uses data, analytics, and scientific rigor to support HR
decisions and practices, moving beyond tradition or intuition. Predicting needs and modeling
outcomes are classic examples of using evidence to inform strategy.
4. The "resource-based view" of strategic management suggests that a firm's
competitive advantage comes primarily from its:
A) Access to low-cost capital and resources.
B) Unique and valuable internal resources, including human capital.
C) Ability to outsource non-core functions.
D) Dominant market share and brand recognition.
Answer: B
Rationale: The resource-based view argues that resources which are valuable, rare,
inimitable, and non-substitutable (VRIN) are the source of sustained competitive advantage. A
highly skilled and motivated workforce is a classic example of such an internal resource.
5. Which of the following is an example of a high-performance work system?
A) A system with strict, top-down management and clearly defined, simple tasks.
B) A system that emphasizes employee participation, skill development, and team-based
rewards.
C) A system that focuses primarily on automating HR transactions to reduce headcount.
D) A system designed to minimize labor costs through extensive use of temporary workers.
Answer: B
Rationale: High-performance work systems are characterized by practices that empower
employees, increase their skills and involvement, and link rewards to performance. This
approach is designed to maximize employee contribution and organizational performance.
Section 2: Talent Acquisition and Retention
, 6. The process of determining the human resources needed by the organization to
achieve its strategic goals is called:
A) Job analysis
B) Human resource planning
C) Recruitment
D) Succession planning
Answer: B
Rationale: Human resource planning is the broad, strategic function of forecasting an
organization's future supply and demand for employees. It ensures the right number and type
of people are available to meet objectives.
7. A document that outlines the key tasks, duties, and responsibilities of a job is known
as a:
A) Job specification
B) Job description
C) Job evaluation
D) Job analysis
Answer: B
Rationale: A job description focuses on the what: the tasks, duties, and responsibilities of the
position. A job specification (A) focuses on the who: the human qualifications needed, such as
education, skills, and experience.
8. Recruiting candidates from within the organization's current workforce has the
primary advantage of:
A) Bringing in new ideas and perspectives.
B) Being a faster and less expensive process.
C) Always ensuring the most qualified candidate is selected.
D) Increasing the diversity of the workforce.
Answer: B
Rationale: Internal recruitment is typically faster and cheaper because it leverages an