OST-243 - MEDICAL OFFICE
SIMULATION STUDY GUIDE 100%
VERIFIED.
Credentials - ANS login information to access software, such as a username and password
electronic medical record - ANS used to record patient health information in a digital format
that allows the provider(s) to track a patient's health over time, improving the quality of cares
(EMRs),
electronic health record - ANS a platform that can be accessed, managed, and consulted
across more than one health care organization; refers to the shared information from all
clinicians involved in a patient's cares (EHRs),
practice management - ANS software used for administrative and billing tasks, such as
scheduling appointments, generating reports, and billing insurance providers and patients (PM)
systems.
patient education - ANS application within an electronic health record that provides access
to a comprehensive list of patient education material that is provided to educate or instruct a
patient based on the patient's condition and treatment options
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,meaningful use - ANS refers to a set of specified objectives that medical providers must meet
in order to prove that they are using their EHR as an effective tool in their practice. Those
effective tools are further defined as: (1) Using certified electronic health record technology to
improve quality, safety, efficiency, and reduce health disparities; (2) Engaging patients and
family; (3) Improving care coordination, and population and public health; (4) Maintaining
privacy and security of patient health information. Meaningful use Stage 1 includes both a core
set and a menu set of objectives that are specific to eligible professionals or eligible hospitals
and CAHs.
HIPAA - ANS abbreviation for Health Insurance Portability and Accountability Act of 1996;
United States legislation that assures patient privacy and security provisions for medical
information
reference sheet - ANS shows all patients scheduled for an office visit for a specified time
period
patient portal - ANS a secure online website that provides patients with 24 hour access to
their medical information; details on office visits, procedures, or medications; communication
with staff and providers; methods to request or schedule appointments online; or other types
of patient interaction with the clinic through an internet connection
encounter form - ANS also known as superbill, a charge ticket, or visit/fee slip; contains all of
the information insurance companies require in order to consider a claim for payment
secondary insurance - ANS when a patient has more than one insurance coverage, the
secondary is the one that pays after the primary has paid its portion, according to the benefits
available under the secondary plan
remittance advice (RA) - ANS also known as an Explanation of Benefits (EOB). A document
that provides details on claims billed to the insurance, and how the claims were paid, including
information on allowables, deductibles, adjustments, and the net payment. The RA or EOB may
be accompanied by a payment in the form of a check or may refer to an electronic funds
transfer (EFT).
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, new patient - ANS an individual who has not received services from the provider, or from an
associate provider of the same specialty who belongs to the same group practice, within the
past three years.
patient registration - ANS the collection of patient data in order to start a patient record
registration form - ANS also called a patient information data sheet; filled out by the person,
or guardian of the person, to be treated by the physician
guarantor - ANS the person responsible for paying medical expenses; often included on the
registration form
subscriber - ANS the primary insured who is eligible for and enrolled in a benefits plan. For
example, one adult family member may be the subscriber, while his/her spouse and children
are dependents of the insurance plan.
subscriber number - ANS also known as the insurance policy number; a unique number that
is assigned to the subscriber
group number - ANS a health insurer assigns a number to a group of insured persons on an
insurance plan. This can identify an employer group, or a population of patients in a particular
area, or members of an association that purchases a health plan for a group of members.
Medicare - ANS a federal government program that provides health insurance to those 65 or
older, under 65 and receiving Social Security Disability Insurance (SSDI), or under 65 with End-
Stage Renal Disease (ESRD) or amyotrophic lateral sclerosis (ALS)
Medicaid - ANS a federal/state program for the medical care of low-income patients on
public assistance
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
SIMULATION STUDY GUIDE 100%
VERIFIED.
Credentials - ANS login information to access software, such as a username and password
electronic medical record - ANS used to record patient health information in a digital format
that allows the provider(s) to track a patient's health over time, improving the quality of cares
(EMRs),
electronic health record - ANS a platform that can be accessed, managed, and consulted
across more than one health care organization; refers to the shared information from all
clinicians involved in a patient's cares (EHRs),
practice management - ANS software used for administrative and billing tasks, such as
scheduling appointments, generating reports, and billing insurance providers and patients (PM)
systems.
patient education - ANS application within an electronic health record that provides access
to a comprehensive list of patient education material that is provided to educate or instruct a
patient based on the patient's condition and treatment options
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
,meaningful use - ANS refers to a set of specified objectives that medical providers must meet
in order to prove that they are using their EHR as an effective tool in their practice. Those
effective tools are further defined as: (1) Using certified electronic health record technology to
improve quality, safety, efficiency, and reduce health disparities; (2) Engaging patients and
family; (3) Improving care coordination, and population and public health; (4) Maintaining
privacy and security of patient health information. Meaningful use Stage 1 includes both a core
set and a menu set of objectives that are specific to eligible professionals or eligible hospitals
and CAHs.
HIPAA - ANS abbreviation for Health Insurance Portability and Accountability Act of 1996;
United States legislation that assures patient privacy and security provisions for medical
information
reference sheet - ANS shows all patients scheduled for an office visit for a specified time
period
patient portal - ANS a secure online website that provides patients with 24 hour access to
their medical information; details on office visits, procedures, or medications; communication
with staff and providers; methods to request or schedule appointments online; or other types
of patient interaction with the clinic through an internet connection
encounter form - ANS also known as superbill, a charge ticket, or visit/fee slip; contains all of
the information insurance companies require in order to consider a claim for payment
secondary insurance - ANS when a patient has more than one insurance coverage, the
secondary is the one that pays after the primary has paid its portion, according to the benefits
available under the secondary plan
remittance advice (RA) - ANS also known as an Explanation of Benefits (EOB). A document
that provides details on claims billed to the insurance, and how the claims were paid, including
information on allowables, deductibles, adjustments, and the net payment. The RA or EOB may
be accompanied by a payment in the form of a check or may refer to an electronic funds
transfer (EFT).
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, new patient - ANS an individual who has not received services from the provider, or from an
associate provider of the same specialty who belongs to the same group practice, within the
past three years.
patient registration - ANS the collection of patient data in order to start a patient record
registration form - ANS also called a patient information data sheet; filled out by the person,
or guardian of the person, to be treated by the physician
guarantor - ANS the person responsible for paying medical expenses; often included on the
registration form
subscriber - ANS the primary insured who is eligible for and enrolled in a benefits plan. For
example, one adult family member may be the subscriber, while his/her spouse and children
are dependents of the insurance plan.
subscriber number - ANS also known as the insurance policy number; a unique number that
is assigned to the subscriber
group number - ANS a health insurer assigns a number to a group of insured persons on an
insurance plan. This can identify an employer group, or a population of patients in a particular
area, or members of an association that purchases a health plan for a group of members.
Medicare - ANS a federal government program that provides health insurance to those 65 or
older, under 65 and receiving Social Security Disability Insurance (SSDI), or under 65 with End-
Stage Renal Disease (ESRD) or amyotrophic lateral sclerosis (ALS)
Medicaid - ANS a federal/state program for the medical care of low-income patients on
public assistance
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
