OST-243 - MEDICAL OFFICE
SIMULATION - UNIT 1 & UNIT 2 TEST
EXAM QUESTIONS AND DETAILED
ANSWERS. EXPERT VERIFIED FOR
GUARANTEED PASS.
Demographic patient information may be obtained in all of the following ways EXCEPT:
a. by calling the patient's employer and requesting the patient's personal information
b. by asking the patient to complete a patient registration form on the day of the patient's
appointment
c. by asking the patient for this information during a patient phone call
d. by asking the patient to complete a patient registration form via a secure website - ANS a.
by calling the patient's employer and requesting the patient's personal information
Shawn Miller calls to make an appointment for a physical examination with Dr. Gina Anderson.
The last time he was seen by Dr. Anderson or any other provider at your practice was four years
ago. Shawn would be classified as which of the following?
a. established patient
b. returning patient
c. consult patient
d. new patient - ANS d. new patient
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Demographic information includes all of the following EXCEPT the patient's:
a. address
b. marital status
c. medical history
d. employer - ANS c. medical history
The federal/state program for the medical care of low-income patients on public assistance is:
a. Medicare
b. Medicaid
c. Medigap
d. HMO insurance - ANS b. Medicaid
In preparation for patient appointments, the medical assistant must be sure that relevant
information is organized and ready for the health care team. Documentation provided for the
provider's review might include any of the following EXCEPT:
a. referrals
b. laboratory result reports
c. X-ray reports
d. the patient's birth certificate - ANS d. the patient's birth certificate
On which of the following forms would you find the patient's emergency contact information?
a. insurance verification form
b. insurance card
c. registration form
d. privacy notice - ANS c. registration form
Which of the following is an example of a walk-in patient?
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
SIMULATION - UNIT 1 & UNIT 2 TEST
EXAM QUESTIONS AND DETAILED
ANSWERS. EXPERT VERIFIED FOR
GUARANTEED PASS.
Demographic patient information may be obtained in all of the following ways EXCEPT:
a. by calling the patient's employer and requesting the patient's personal information
b. by asking the patient to complete a patient registration form on the day of the patient's
appointment
c. by asking the patient for this information during a patient phone call
d. by asking the patient to complete a patient registration form via a secure website - ANS a.
by calling the patient's employer and requesting the patient's personal information
Shawn Miller calls to make an appointment for a physical examination with Dr. Gina Anderson.
The last time he was seen by Dr. Anderson or any other provider at your practice was four years
ago. Shawn would be classified as which of the following?
a. established patient
b. returning patient
c. consult patient
d. new patient - ANS d. new patient
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
, Demographic information includes all of the following EXCEPT the patient's:
a. address
b. marital status
c. medical history
d. employer - ANS c. medical history
The federal/state program for the medical care of low-income patients on public assistance is:
a. Medicare
b. Medicaid
c. Medigap
d. HMO insurance - ANS b. Medicaid
In preparation for patient appointments, the medical assistant must be sure that relevant
information is organized and ready for the health care team. Documentation provided for the
provider's review might include any of the following EXCEPT:
a. referrals
b. laboratory result reports
c. X-ray reports
d. the patient's birth certificate - ANS d. the patient's birth certificate
On which of the following forms would you find the patient's emergency contact information?
a. insurance verification form
b. insurance card
c. registration form
d. privacy notice - ANS c. registration form
Which of the following is an example of a walk-in patient?
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED
