D082 /
Emotional
/ /
and
/ /
Cultural
/ /
Intelligence
/ /
Exam Questions With Correct Answers
/ // // // //
Emotional //Intelligence
The /
/ability /
/to /
/be /
/aware, /
/manage, /
/and /
/express /
/your //emotions; //the //ability //to //handle //relationships //thoughtfully //and //empathetically
Empathy
The //ability //to //understand //and //share //the //feelings //of //another //person
Cognitive //intelligence
A/
/mental /
/capacity /
/that /
/includes /
/processing /
/information, /
/reasoning, /
/problem /
,/solving, /
/thinking //abstractly, //comprehending //complex //ideas, //and //learning //from //experience
Emotional //self //awareness
The //ability //to //know //yourself //and //understand //your //feelings
A/
/company /
/initiates //
a/
/recycling /
/campaign /
/on /
/its /
/campus. /
/After /
/watching /
/an /
/employee /
/toss /
/recyclable /
/materials /
/into //the //trash, //a //manager //speaks //to //the //employee //and //explains //that //everyone //must //do
//their /
/part /
/to /
/reduce /
/the /
/impact /
/of /
/waste /
/on /
/the /
/environment. /
/The /
/manager /
/then /
/expresses /
, appreciation //for //the //employee's //contribution //to //a //clean //and //sustainable //campus
/
Which //domain //of //emotional //intelligence //is //the //manager //using?
Relationship //management
3 //multiple //choice //options
An /
/employee /
/has /
/been //getting //behind //in //work //and //seems //distracted, //so //the //manager //stopped //by //to //talk.
//The /
/manager /
/was /
/going /
/to /
/make /
/it /
/clear /
/that /
/the /
/team /
/needed /
/to /
/put /
/forth /
/more //effort. //When //the //conversation //started, //the //manager //found //out //the //reason //for //the
//lack /
/of /
/productivity /
/was /
/because /
/the /
/employee /
/had /
/recently //lost //a //family //member. //After //learning //this, //the //manager //changed //their //approach
//and //asked //how //the //team //could //help //during //this //difficult //time.
Which //domain //of //emotional //intelligence //is //being //displayed //by //this //manager?
Demonstrate //the //ability //to //use //empathy //skills //to //resolve //conflicts
Emotional
/ /
and
/ /
Cultural
/ /
Intelligence
/ /
Exam Questions With Correct Answers
/ // // // //
Emotional //Intelligence
The /
/ability /
/to /
/be /
/aware, /
/manage, /
/and /
/express /
/your //emotions; //the //ability //to //handle //relationships //thoughtfully //and //empathetically
Empathy
The //ability //to //understand //and //share //the //feelings //of //another //person
Cognitive //intelligence
A/
/mental /
/capacity /
/that /
/includes /
/processing /
/information, /
/reasoning, /
/problem /
,/solving, /
/thinking //abstractly, //comprehending //complex //ideas, //and //learning //from //experience
Emotional //self //awareness
The //ability //to //know //yourself //and //understand //your //feelings
A/
/company /
/initiates //
a/
/recycling /
/campaign /
/on /
/its /
/campus. /
/After /
/watching /
/an /
/employee /
/toss /
/recyclable /
/materials /
/into //the //trash, //a //manager //speaks //to //the //employee //and //explains //that //everyone //must //do
//their /
/part /
/to /
/reduce /
/the /
/impact /
/of /
/waste /
/on /
/the /
/environment. /
/The /
/manager /
/then /
/expresses /
, appreciation //for //the //employee's //contribution //to //a //clean //and //sustainable //campus
/
Which //domain //of //emotional //intelligence //is //the //manager //using?
Relationship //management
3 //multiple //choice //options
An /
/employee /
/has /
/been //getting //behind //in //work //and //seems //distracted, //so //the //manager //stopped //by //to //talk.
//The /
/manager /
/was /
/going /
/to /
/make /
/it /
/clear /
/that /
/the /
/team /
/needed /
/to /
/put /
/forth /
/more //effort. //When //the //conversation //started, //the //manager //found //out //the //reason //for //the
//lack /
/of /
/productivity /
/was /
/because /
/the /
/employee /
/had /
/recently //lost //a //family //member. //After //learning //this, //the //manager //changed //their //approach
//and //asked //how //the //team //could //help //during //this //difficult //time.
Which //domain //of //emotional //intelligence //is //being //displayed //by //this //manager?
Demonstrate //the //ability //to //use //empathy //skills //to //resolve //conflicts
