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g Professional Communication Skills for Nurses 9th
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Edition by Kathleen Underman Boggs
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COMPLETE CHAPTERS 1-26 WITH RATIONALES| A+
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GRADE GUARANTEED g g
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, Table of contents g g
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills
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1. Theory-Based Perspectives and Contemporary Dynamicsg g g g
2. Professional Guides for Nursing Communication
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3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication g
8. Therapeutic Communication in Groups g g g
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships g g
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families g g
13. Resolving Conflicts Between Nurse and Clientg g g g g
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease
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Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coachingg g g
16. Empowerment-Oriented Communication Strategies to Reduce Stress g g g g g
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits g g g g g
18. Communicating with Children g g
19. Communicating with Older Adults g g g
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,20. Communicating with Clients in Crisis g g g g
21. Communicating with Clients and Families at End of Life g g g g g g g g
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals g g g g
24. Communicating for Continuity of Care g g g g
25. Documentation in an Electronic Era g g g g
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPLE
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g CHOICE
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the
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following characteristics of nursing except
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a. historically nursing is as old as mankind.
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b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A g g
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to
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care of the sick and later in the home by female caregivers with no formal education, nursing was not
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identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes
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on Nursing introduced the world to the functional roles of professional nursing and the need for
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formal education.
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DIF: Cognitive Level: Comprehension g g REF: p. 1 TOP: Step of the Nursing Process: All phases
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g MSC: Client Needs: Psychosocial Integrity
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, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-quality
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care and used statistical data to document the need for handwashing in preventing infection, was
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a. Abraham Maslow. g
b. Martha Rogers. g
c. Hildegard Peplau. g
d. Florence Nightingale. g
CORRECT ANSWER: D g g
An early advocate for high-quality care, Florence Nightingale‘s use of statistical data to document the
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need for handwashing in preventing infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge g g REF: p. 1 TOP: Step of the Nursing Process: All phases
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g MSC: Client Needs: Management of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. g
b. graduate level. g
c. advanced practice level. g g
d. administrative level. g
CORRECT ANSWER: A g g
Today, professional nursing education begins at the undergraduate level, with a growing number of
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nurses choosing graduate studies to support differentiated practice roles and/or research opportunities.
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Nurses are prepared to function as advanced practice nurse practitioners, administrators, and
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educators.
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DIF: g g Cognitive Level: Comprehension g g REF: p. 2 TOP: Step of the Nursing Process: All phases
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g MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines
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and emphasizes its unique functional characteristics. The four key concepts that form the foundation
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for all nursing theories are
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a. caring, compassion, health promotion, and education.
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