CPHIMS Exam – Complete Study Guide with Practice
Questions and Answers (Certified Professional in
Healthcare Information and Management Systems)
1, 3, and 4 only
Item #3, system implementation, typically involves hardware, software, network and training.
This would not be performed by a health information management professional. - correct
answer ✔✔ Which of the following functions are typically performed by a health information
management professional?
1. diagnosis and procedure coding
2. system implementation
3. content retention
4. record administration
B. review performance indicators and service metrics along with organizational perception of
the team's effectiveness.
The review of performance indicators, service metrics, and customer satisfaction validates the
staff's concerns. - correct answer ✔✔ A CIO is hearing from staff members that the team needs
additional resources to be successful with maintaining all of the organization's current systems.
The MOST appropriate first step for the CIO would be to:
A. poll each member to understand their thoughts on what skill sets and abilities are needed
from the new hires.
B. review performance indicators and service metrics along with organizational perception of
the team's effectiveness.
C. adjust the departmental budget to allow for the hiring of additional staff members.
,D. review process improvement opportunities and develop a plan to implement the changes.
D. 2 and 4 only
A rehabilitation center's (#2) primary service is therapies designed to restore functioning to
patients following orthopedic surgery which means a large number of post-operative patients. A
home health facility (#4) often receives orders for postoperative services in a patient's home
environment. - correct answer ✔✔ At which of the following care settings should a large,
orthopedic healthcare organization anticipate the highest volume of postoperative patient
services?
1. urgent care
2. rehabilitation
3. assisted-living
4. home health
A. 1 and 3 only
B. 1 and 4 only
C. 2 and 3 only
D. 2 and 4 only
C. an emergency department and a community health center.
Health information exchange is the deployment of systems promoting and facilitating the
exchange of healthcare data within a health information network. One role of information
exchange is to facilitate longitudinal care between primary care and emergent care. Option "C"
is the only pairing that fits this description. - correct answer ✔✔ Which of the following entities
are most likely to be the FIRST to participate in a health information exchange collaborative?
A. a reference lab vendor and an orthopedic specialist
B. a long-term care facility and a diagnostic imaging center.
,C. an emergency department and a community health center.
D. a rehabilitation facility and a pharmacy vendor.
C. Identify opportunities for clinical care improvement.
"C" is the correct answer because quality-related data is used to drive clinical improvements
and financial performance within the healthcare entity. Quality-related data does not directly
determine reimbursement models, making "A" incorrect. Quality-related data is used to drive
clinical improvements, not new drug studies so "B" is incorrect. "D" is incorrect because
network security is outside the scope of a quality-related data set. - correct answer ✔✔ A
healthcare entity provides care on an at-risk basis. Which of the following is an appropriate use
of quality-related data?
A. Determine reimbursement opportunities.
B. Develop a research study for a new clinical compound.
C. Identify opportunities for clinical care improvement.
D. Target network security weakness.
D. medically underserved and uninsured.
The main purpose of community health centers is to provide healthcare across medically
underserved and uninsured populations. - correct answer ✔✔ A community health center
network is primarily designed and organized to service patients who are:
A. recently discharged from the local hospital.
B. referred to them by other medical specialists.
C. in the community without a primary care physician.
D. medically underserved and uninsured.
, B. Resolve application tickets - correct answer ✔✔ In a healthcare organization with both
support and project analysts, which of the following would typically be a support analyst's
responsibility?
A. Setup server maintenance for an application
B. Resolve application tickets
C. Re-image user PC to add new application
D. Train end users on new application
A. medical error - correct answer ✔✔ Which of the following is an example of a sentinel event?
A. medical error
B. public safety alert
C. local disaster
D. epidemic
D. project planning - correct answer ✔✔ The hospital executive team has charged the CIO with
implementing an electronic medical record. Which of the following should be the CIO's main
focus?
A. system usability
B. user acceptance
C. education
D. project planning
D. ISBT 128
The International Society for Blood Transfusion (ISBT 128) product database defines blood,
tissue, and cellular therapy products in an internationally consistent and unambiguous manner.
DHCP (Dynamic Host Configuration Protocol) is a protocol used by network devices. Global
Standard 1 (GS1) deals with barcodes and identification, but is not specific to healthcare. SPL,
Questions and Answers (Certified Professional in
Healthcare Information and Management Systems)
1, 3, and 4 only
Item #3, system implementation, typically involves hardware, software, network and training.
This would not be performed by a health information management professional. - correct
answer ✔✔ Which of the following functions are typically performed by a health information
management professional?
1. diagnosis and procedure coding
2. system implementation
3. content retention
4. record administration
B. review performance indicators and service metrics along with organizational perception of
the team's effectiveness.
The review of performance indicators, service metrics, and customer satisfaction validates the
staff's concerns. - correct answer ✔✔ A CIO is hearing from staff members that the team needs
additional resources to be successful with maintaining all of the organization's current systems.
The MOST appropriate first step for the CIO would be to:
A. poll each member to understand their thoughts on what skill sets and abilities are needed
from the new hires.
B. review performance indicators and service metrics along with organizational perception of
the team's effectiveness.
C. adjust the departmental budget to allow for the hiring of additional staff members.
,D. review process improvement opportunities and develop a plan to implement the changes.
D. 2 and 4 only
A rehabilitation center's (#2) primary service is therapies designed to restore functioning to
patients following orthopedic surgery which means a large number of post-operative patients. A
home health facility (#4) often receives orders for postoperative services in a patient's home
environment. - correct answer ✔✔ At which of the following care settings should a large,
orthopedic healthcare organization anticipate the highest volume of postoperative patient
services?
1. urgent care
2. rehabilitation
3. assisted-living
4. home health
A. 1 and 3 only
B. 1 and 4 only
C. 2 and 3 only
D. 2 and 4 only
C. an emergency department and a community health center.
Health information exchange is the deployment of systems promoting and facilitating the
exchange of healthcare data within a health information network. One role of information
exchange is to facilitate longitudinal care between primary care and emergent care. Option "C"
is the only pairing that fits this description. - correct answer ✔✔ Which of the following entities
are most likely to be the FIRST to participate in a health information exchange collaborative?
A. a reference lab vendor and an orthopedic specialist
B. a long-term care facility and a diagnostic imaging center.
,C. an emergency department and a community health center.
D. a rehabilitation facility and a pharmacy vendor.
C. Identify opportunities for clinical care improvement.
"C" is the correct answer because quality-related data is used to drive clinical improvements
and financial performance within the healthcare entity. Quality-related data does not directly
determine reimbursement models, making "A" incorrect. Quality-related data is used to drive
clinical improvements, not new drug studies so "B" is incorrect. "D" is incorrect because
network security is outside the scope of a quality-related data set. - correct answer ✔✔ A
healthcare entity provides care on an at-risk basis. Which of the following is an appropriate use
of quality-related data?
A. Determine reimbursement opportunities.
B. Develop a research study for a new clinical compound.
C. Identify opportunities for clinical care improvement.
D. Target network security weakness.
D. medically underserved and uninsured.
The main purpose of community health centers is to provide healthcare across medically
underserved and uninsured populations. - correct answer ✔✔ A community health center
network is primarily designed and organized to service patients who are:
A. recently discharged from the local hospital.
B. referred to them by other medical specialists.
C. in the community without a primary care physician.
D. medically underserved and uninsured.
, B. Resolve application tickets - correct answer ✔✔ In a healthcare organization with both
support and project analysts, which of the following would typically be a support analyst's
responsibility?
A. Setup server maintenance for an application
B. Resolve application tickets
C. Re-image user PC to add new application
D. Train end users on new application
A. medical error - correct answer ✔✔ Which of the following is an example of a sentinel event?
A. medical error
B. public safety alert
C. local disaster
D. epidemic
D. project planning - correct answer ✔✔ The hospital executive team has charged the CIO with
implementing an electronic medical record. Which of the following should be the CIO's main
focus?
A. system usability
B. user acceptance
C. education
D. project planning
D. ISBT 128
The International Society for Blood Transfusion (ISBT 128) product database defines blood,
tissue, and cellular therapy products in an internationally consistent and unambiguous manner.
DHCP (Dynamic Host Configuration Protocol) is a protocol used by network devices. Global
Standard 1 (GS1) deals with barcodes and identification, but is not specific to healthcare. SPL,
