SHRM PRACTICE FINAL EXAM 2025-2026 EXAM
QUESTIONS AND ANSWERS
The Taft- Hartley Act outlawed closed shops (except for the construction industry), what
was the reason behind this?
a. It required employees to join the union within 30 days of being hired
b. Employees must belong to the union and only union members could be hired
c. It requires everyone to pay union dues regardless if they were union members or not
d. all of the above - ANSWER-B: Employees must belong to the union and only union
members could be hired
True or False: The National Labor Relations Board has played an influential role in how
social media law is being developed. - ANSWER-True
Which of the following is NOT an example of involuntary absenteeism/turnover?
a. Resignation
b. Illness
c. Layoff
d. Termination - ANSWER-A: Resignation
Intergroup conflict refers to clashes between two or more groups, teams, or
departments. Which of these is a cause of this conflict?
a. Competition for resources
b. Opposing viewpoints
c. Task interdependence regarding the coordination of work
d. All of the above - ANSWER-D: All of the above
True or False: In terms of intergroup conflict, functional conflict has negative impact of
organizational performance. - ANSWER-False
There are four steps in analyzing workforce planning; they are the supply model
analysis, demand model analysis, gap analysis, and the solution analysis. Which of the
following describes the gap analysis?
a. Reviews an organization's current labor supply
b. Estimates future business plans and objectives
c. Compares variances in the supply and demand models to identify skill surpluses and
deficiencies
d. Focuses on how to tackle gaps in current and future staffing needs through recruiting,
training and development, contingent staffing, or outsourcing - ANSWER-C: Compares
variances in the supply and demand models to identify skill surpluses and deficiencies
,Behavioral and personality assessments can be used for employee development or to
evaluate the characteristics of candidates that might factor into job performance. Which
of the following is not a factor that an employer needs to provide while using these
tests?
a. Documentation that reflects reliability
b. What the test is designed to measure
c. What behaviors the test is intended to predict
d. Demographics of employees taking the test - ANSWER-D: Demographics of
employees taking the test
________ firms are wide, providing more ______ and responsibility to middle and lower
hierarchical level staff, allowing for more active involvement from an increased number
of employees.
a. Centralized; autonomy
b. Decentralized; rules
c. Decentralized; autonomy
d. Organizational; autonomy - ANSWER-C: Decentralized; autonomy
________ consists of management and union representatives coming together to reach
an agreement that will be acceptable to each respective party.
a. Collective bargaining
b. National Labor Relations Board
c. Taft- Hartley Act
d. Federal Labor Relations Council - ANSWER-A: Collective bargaining
True or False: Both Human Resources information systems and human capital
management provide the benefit of employee self- service options that allow employees
to take ownership of administrative tasks such as updating personal information. -
ANSWER-True
If you were looking for a system for document management, policy or benefit access,
budgeting and forecasting, applicant tracking, and engagement and retention tools,
should you use human resources information systems or human capital management? -
ANSWER-Human capital management
True or False: A job description outlines essential job functions and identifies major job
duties and responsibilities - ANSWER-True
The main elements of a job description include the following: identification; job
summary; essential functions, duties, and responsibilities; as well as job specification.
Which of the following is included in the identification?
a. General synopsis of major tasks
,b. Job number, job title, exempt/non-exempt status, pay grade, department
c. Clear and concise statements of essential functions
d. Knowledge, skills, abilities, education, experience needed to do the job - ANSWER-B:
Job number, job title, exempt/non-exempt status, pay grade, department
What is the most frequent cause of failure in mergers and acquisitions?
a. Leadership assignments
b. Eliminating redundant functions
c. WARN act violations
d. Issues with people and culture - ANSWER-D: issues with people and culture
In which situation do we need to take the WARN act into consideration?
a. Laying off a significant number of employees or a department during a merger or
acquisition
b. Starting a union
c. Terminating an employee for gross misconduct
d. None of the above - ANSWER-A: Laying off a significant number of employees or a
department during a merger or acquisition
What does the WARN act stand for? - ANSWER-Worker Adjustment and Retraining
Notification Act
Labor unions can be divided into three levels: local unions, national or international
unions, and the federation of unions. Which of these unions represent a group of
employees working for a particular employer or in a single geographical area with a
great deal of direct contact with members?
a. National unions
b. Local unions
c. International unions
d. Federation of unions - ANSWER-B: local Unions
True or False: Multi-employer bargaining is the most common type of bargaining. -
ANSWER-False
_____ cohesion defines how well a group works together to accomplish goals, whereas
_____ cohesion defines the sense of belonging held by members of the group.
a. Task; social
b. Task; group
c. Social; task
d. Group; social - ANSWER-A: Task; Social
Which of the following is NOT a disadvantage of cohesion?
a. Greater likelihood of groupthink
, b. Increased effectiveness
c. Counterproductive ideas
d. Ignoring ideas that deviate from group norms - ANSWER-B: Increased effectiveness
True or False: The value of outsourcing is that it allows managers to focus on more core
business matters and decisions while the legal reporting and responsibilities often fall to
the company performing the tasks. - ANSWER-True
Which description matches the tasks of a human resources generalist/manager?
a. Members of a department in the early stages of their career who specialize in a
particular human resource function.
b. Divisional managers who take on a strategic partnership with leadership and
corporate officers to align human resource functions with company goals
c. Leaders of a department who are experienced, knowledgeable, and required to
understand all of the major human resource functions.
d. None of the above - ANSWER-C: Leaders of a department who are experienced,
knowledgeable, and required to understand all of the major human resource functions.
_______, or restrictive hiring, is the act of reducing the workforce by not replacing
individuals who leave an organization. It is typically used to avoid layoffs during times of
financial burden.
a. Arbitration
b. Termination
c. Mass layoffs
d. Attrition - ANSWER-D: Attrition
________ is the process of resolving a labor dispute with the assistance of an impartial
third party that examines information from both sides and renders a judgement. This
decision is binding.
a. Attrition
b. Counseling
c. Arbitration
d. Conflict management - ANSWER-B: Arbitration
What are some considerations regarding job specifications?
a. General qualification requirements
b. Educational or professional requirements
c. Professional certifications
d. All of the above - ANSWER-D: All of the above
QUESTIONS AND ANSWERS
The Taft- Hartley Act outlawed closed shops (except for the construction industry), what
was the reason behind this?
a. It required employees to join the union within 30 days of being hired
b. Employees must belong to the union and only union members could be hired
c. It requires everyone to pay union dues regardless if they were union members or not
d. all of the above - ANSWER-B: Employees must belong to the union and only union
members could be hired
True or False: The National Labor Relations Board has played an influential role in how
social media law is being developed. - ANSWER-True
Which of the following is NOT an example of involuntary absenteeism/turnover?
a. Resignation
b. Illness
c. Layoff
d. Termination - ANSWER-A: Resignation
Intergroup conflict refers to clashes between two or more groups, teams, or
departments. Which of these is a cause of this conflict?
a. Competition for resources
b. Opposing viewpoints
c. Task interdependence regarding the coordination of work
d. All of the above - ANSWER-D: All of the above
True or False: In terms of intergroup conflict, functional conflict has negative impact of
organizational performance. - ANSWER-False
There are four steps in analyzing workforce planning; they are the supply model
analysis, demand model analysis, gap analysis, and the solution analysis. Which of the
following describes the gap analysis?
a. Reviews an organization's current labor supply
b. Estimates future business plans and objectives
c. Compares variances in the supply and demand models to identify skill surpluses and
deficiencies
d. Focuses on how to tackle gaps in current and future staffing needs through recruiting,
training and development, contingent staffing, or outsourcing - ANSWER-C: Compares
variances in the supply and demand models to identify skill surpluses and deficiencies
,Behavioral and personality assessments can be used for employee development or to
evaluate the characteristics of candidates that might factor into job performance. Which
of the following is not a factor that an employer needs to provide while using these
tests?
a. Documentation that reflects reliability
b. What the test is designed to measure
c. What behaviors the test is intended to predict
d. Demographics of employees taking the test - ANSWER-D: Demographics of
employees taking the test
________ firms are wide, providing more ______ and responsibility to middle and lower
hierarchical level staff, allowing for more active involvement from an increased number
of employees.
a. Centralized; autonomy
b. Decentralized; rules
c. Decentralized; autonomy
d. Organizational; autonomy - ANSWER-C: Decentralized; autonomy
________ consists of management and union representatives coming together to reach
an agreement that will be acceptable to each respective party.
a. Collective bargaining
b. National Labor Relations Board
c. Taft- Hartley Act
d. Federal Labor Relations Council - ANSWER-A: Collective bargaining
True or False: Both Human Resources information systems and human capital
management provide the benefit of employee self- service options that allow employees
to take ownership of administrative tasks such as updating personal information. -
ANSWER-True
If you were looking for a system for document management, policy or benefit access,
budgeting and forecasting, applicant tracking, and engagement and retention tools,
should you use human resources information systems or human capital management? -
ANSWER-Human capital management
True or False: A job description outlines essential job functions and identifies major job
duties and responsibilities - ANSWER-True
The main elements of a job description include the following: identification; job
summary; essential functions, duties, and responsibilities; as well as job specification.
Which of the following is included in the identification?
a. General synopsis of major tasks
,b. Job number, job title, exempt/non-exempt status, pay grade, department
c. Clear and concise statements of essential functions
d. Knowledge, skills, abilities, education, experience needed to do the job - ANSWER-B:
Job number, job title, exempt/non-exempt status, pay grade, department
What is the most frequent cause of failure in mergers and acquisitions?
a. Leadership assignments
b. Eliminating redundant functions
c. WARN act violations
d. Issues with people and culture - ANSWER-D: issues with people and culture
In which situation do we need to take the WARN act into consideration?
a. Laying off a significant number of employees or a department during a merger or
acquisition
b. Starting a union
c. Terminating an employee for gross misconduct
d. None of the above - ANSWER-A: Laying off a significant number of employees or a
department during a merger or acquisition
What does the WARN act stand for? - ANSWER-Worker Adjustment and Retraining
Notification Act
Labor unions can be divided into three levels: local unions, national or international
unions, and the federation of unions. Which of these unions represent a group of
employees working for a particular employer or in a single geographical area with a
great deal of direct contact with members?
a. National unions
b. Local unions
c. International unions
d. Federation of unions - ANSWER-B: local Unions
True or False: Multi-employer bargaining is the most common type of bargaining. -
ANSWER-False
_____ cohesion defines how well a group works together to accomplish goals, whereas
_____ cohesion defines the sense of belonging held by members of the group.
a. Task; social
b. Task; group
c. Social; task
d. Group; social - ANSWER-A: Task; Social
Which of the following is NOT a disadvantage of cohesion?
a. Greater likelihood of groupthink
, b. Increased effectiveness
c. Counterproductive ideas
d. Ignoring ideas that deviate from group norms - ANSWER-B: Increased effectiveness
True or False: The value of outsourcing is that it allows managers to focus on more core
business matters and decisions while the legal reporting and responsibilities often fall to
the company performing the tasks. - ANSWER-True
Which description matches the tasks of a human resources generalist/manager?
a. Members of a department in the early stages of their career who specialize in a
particular human resource function.
b. Divisional managers who take on a strategic partnership with leadership and
corporate officers to align human resource functions with company goals
c. Leaders of a department who are experienced, knowledgeable, and required to
understand all of the major human resource functions.
d. None of the above - ANSWER-C: Leaders of a department who are experienced,
knowledgeable, and required to understand all of the major human resource functions.
_______, or restrictive hiring, is the act of reducing the workforce by not replacing
individuals who leave an organization. It is typically used to avoid layoffs during times of
financial burden.
a. Arbitration
b. Termination
c. Mass layoffs
d. Attrition - ANSWER-D: Attrition
________ is the process of resolving a labor dispute with the assistance of an impartial
third party that examines information from both sides and renders a judgement. This
decision is binding.
a. Attrition
b. Counseling
c. Arbitration
d. Conflict management - ANSWER-B: Arbitration
What are some considerations regarding job specifications?
a. General qualification requirements
b. Educational or professional requirements
c. Professional certifications
d. All of the above - ANSWER-D: All of the above
