Whatiisicommunication?icorrectianswersi-
aiprocessibyiwhichitheiinformationiisiexchangedibetweeniindividuals
-theiactioficonveyingiinformationiforitheipurposeioficreatingiaisharediunderstanding
Whatiisieffectiveicommunication?
icorrectianswersiAiprocessiwhereiaimessageiisireceivediandiunderstoodibyitheireceiveriinitheimanneri
thatitheisenderiintendediititoibe
4ipurposesiofieffectiveicommunicationicorrectianswersi1.iCollectingiinfo
2.iVerifyitheigatherediinfoi
3.Enhancesipersonaliandiprofessionalirelationships
4.iSocialirequirement
Qualitiesiofieffectiveicommunicatoriare:icorrectianswersi-Clearipurposeiforicommunicatingi
-Reflectingionilevelioniaudiencei
-Appropriateicontentiforiaudience
Factorsithatiinfluenceicommunication:
CulturalicorrectianswersiSocioiCulturalielements,ieducationilevel,ilanguage,icustoms,iexpectations
Factorsithatiinfluenceicommunication:
EnvironmentalicorrectianswersiPhysicalisurroundingsiforicommunicationiprivacy,inoiseilevel,icomf
ort,idistractors
Factorsithatiinfluenceicommunication:
SituationalicorrectianswersiReasoniforitheicommunicationigoals,iproblemiresolution,iexpressioniofif
eelings
,Factorsithatiinfluenceicommunication:
RelationalicorrectianswersiRelationshipibetweenipeopleiinvolvesitrust,ihelping,iself-disclosure
Factorsithatiinfluenceicommunication:
PsychophysiologicalicorrectianswersiMeetingibasicineeds,iincludesigrowthiandidevelopment,icultur
e
Whatikindioficommunicationiisithis?
-knowniasiself-talk/innerithoughti
-Occursiwithinitheiindividuali
-ToidevelopiselfiawarenessicorrectianswersiIntrapersonaliCommunication
Whatiisitheiobjectiveiofiintrapersonalicommunication?
icorrectianswersiCreateiacceptanceiwithioneiitialsoiacknowledgeifeelingsiforitrueireflection
Whaticommunicationistyleiisithis?
-ione-on-oneiinteraction,ifaceitoiface
-includesisymbolsiandicuesitoigive/ireceiveimeaningi
-Involvediin:iExchangeiofiideas,iproblem-
solving,iexpressioniofifeelings,igoaliaccomplishmenticorrectianswersiInterpersonaliCommunication
Whatikindioficommunicationistyleiisithis:
-Interactionithatioccursiwithinitheipersonsispiritualidomain
-
Nursesihaveiairesponsibilityitoimeetiaiclientsispiritualineedsiandiinterveneiwheninecessaryicorrectian
swersiTranspersonaliCommunication
Whatikindioficommunicationistyleiisithis:
,-Interactionsithatioccursiwheniaismalli#iofipeopleimeetitogetheriandishareiaicommonipurposes
-Goalidirectedi
-Nurseiworkionitheicommitteeifromiresearchigroups,iclienticareiconferencesiandireporti
multidisciplinaryiincludes:iDoctor,inurseiteam,iPhysio,idietaryipharmacistsicorrectianswersiSmalliG
roupiCommunications
Theicommunicationiprocessiisicorrectianswersiaicycleithatiinvolvesiaisenderiaimessage,ireceiveriandi
airesponseiorifeedback
Therapeuticicommunicationicorrectianswersi-Purposeful,itime-limited,igoalidirected
-Nurseifocusesionispecificineedsioficlientsitoipromoteiexchangeiofiinformation
-understandingiyouriownipersonalityiandiemotions
-nurseiattemptitoiunderstandiandiempathizeiwithiclientsiexperience
-usinginonjudgmentaliattitude
Activeilistening
S:isitifacingitheiclient
O:ikeepianiopeniposture
L:ileaningitowardsiclient
E:iestablishiandimaintainieyeicontact
R:irelaxicorrectianswersi
Phasesiofiaitherapeuticirelationshipicorrectianswersi-Pre-orientationi
-Prioritoimeetingiaipatienti
-Orientationi
-Workingi
-Termination
, TherapeuticiCommunicationiTechniquesicorrectianswersi-Openiendediquestioni
-iClarificationi
Probingi(detailediquestions)
-Paraphrasingi
-Silence
Non-therapeuticicommunicationitechniques:icorrectianswersi-iGivingiadvicei
-Close-endediquestionsi
-Expressingiapproval/disapprovali
-Changingisubjecti
-Automaticiresponse
Whatiisitheiprimaryipurposeiofidocumentationioficare?icorrectianswersi-
Toicommunicateiwithiotherimembersiofitheiclientsihealthi-careiteam
-Betweenihealthcareiprofessionalsitoipromoteicontinuityioficarei
-Providesiinformationire:iclientsicondition,iresponseitoiillness,icareiprovided
AdmissioniRecordsicorrectianswersiCollectsibiographicalidata/healthihistory/allergies/lifestyle/
medications
Progressinotesicorrectianswersilegalidocumentationioficareireceivediwhileiinihospital
TransferiSheetsicorrectianswersiBiographicalidata/
iwhereitheyiareibeingitransferreditoiandibyiwhom/imentalistatusiatitimeiofitransfer/ivitalisigns
DischargeiSummaryicorrectianswersi-Diagnosis/dischargeitoiwhere/howididitheyileavei(w/
c,iwalking)/iTAR/valuableireturned/ifollowiupiappointment/medications/imedicationi
-Anyiteachingigoesionidischargeisummary