SYSTEMS ACTUAL FINAL PAPER 2025/2026 QUESTIONS
AND SOLUTION RATED A+
✔✔Trannsaction - ✔✔Any business related exchange, such as payments to employees,
sales to customers and payments to suppliers.
✔✔Transaction Processing System (TPS) - ✔✔An organised collections of people,
procedures, software, databases and devices used to record completed business
transactions.
✔✔Enterprise Resource Planning (ERP) System - ✔✔A set of integrated programs
capable of managing a company's vital business operations for an entire multisite,
global organisation.
✔✔E-Commerce - ✔✔Any business transaction executed electronically between
companies (business-to-business), companies and consumers (business-to-consumer),
consumers and other consumers (consumer-to-consumer), businesses and the public
sector , and consumers and the public sector.
✔✔Mobile Commerce (M-Commerce) - ✔✔Conducting business transactions
electronically using mobile devices such as smartphones.
✔✔Electronic Business (E-Commerce) - ✔✔Using information systems and the internet
to perform all business-related tasks and functions.
✔✔Management Information Systems (MIS) - ✔✔An organised collection of people,
procedures, software, databases and devices that provides routine information to
managers and decision makers.
✔✔Decision Support System (DSS) - ✔✔An organised collection of people, procedures,
software, databases and devices used to support problem-specific decision making.
✔✔Artificial Intelligence (AI) - ✔✔The ability of computer systems to mimic or duplicate
the functions or characteristics of the human brain or intelligence.
✔✔Expert System - ✔✔A system that gives a computer the ability to make suggestions
and act like an expert in a particular field.
✔✔Knowledge Base - ✔✔A component of an expert system that stores all relevant
information, data rules, cases and relationships used by the expert system.
✔✔Virtual Reality - ✔✔The simulation of real or imagined environment that can be
experienced visually in three dimensions.
, ✔✔Systems Development - ✔✔The activity of creating and modifying existing business
systems.
✔✔Systems Development Process - ✔✔Systems Investigation - Understand the
problem
Systems Analysis - Determines what must be done to solve the problem
Systems Design - The solution is planned out
Systems Implementation - The solution is built or bought and replaces the old system
Systems Review and Maintenance - The new system is evaluated
✔✔Computer Literacy - ✔✔Knowledge of computer systems and equipment and the
ways they function; It stresses equipment and devices (hardware), programs and
instructions (software), databases and telecommunications.
✔✔Information Systems Literacy - ✔✔Knowledge of how data and information are used
by individuals, groups and organisations.
✔✔Characteristics of Valuable Information - ✔✔- Accurate
- Complete
- Economical to produce
- Flexible
- Reliable
- Relevant
- Simple to understand
- Timely
- Verifiable
- Accessible and Secure
✔✔Organization - ✔✔A formed collection of people and othe resources established to
accomplished a set of goals
✔✔Value Chain - ✔✔A series (chain) of activities that includes Inbound logistics,
Warhouse and storage, production, finished product storage, outbound logistics,
marketing and sales, and customer services.
✔✔Organizational structure - ✔✔Organizational subunits and the way they relate to the
overall organisation
✔✔Traational organizational structure - ✔✔An organization solucture similar to a
managerial pyramid, where the hierarchy of decision making and authority flows from