ISA 235 - QUIZ QUESTIONS & ANSWERS
Which of the following are considered data? - answer -order date, customer number,
quantity sold
What is a collection of large, complex data sets, including structured and unstructured
data, which cannot be analyzed using traditional database methods and tools - answer
-human-generated data
Which data types are typically found in the human resources department? - answer -
employee data, promotion data, vacation data
Mis is a business function, such as accounting or sales, which moves information about
people, products, and processes across the company to facilitate decision making and
problem solving. What does mis stand for? - answer -management information system
If you were thinking about a washing machine as a system, which of the following would
clean clothes represent? - answer -output
Identifying competitive advantages can be difficult and explains why they are typically
_____. - answer -temporary
Which of the following statements is correct when considering a swot analysis? -
answer -opportunities and threats originate outside an organization
What is the internet of things? - answer -a world where interconnected, internet-
enabled devices or "things" can collect and share data without human intervention
Porter identified three generic strategies that a business could follow after identifying a
market it wanted to enter. Which of the following are included in porter's three generic
strategies? - answer -broad differentiation, broad cost leadership, narrow focused
strategy
Choose porter's five forces from the list below - answer -threat of substitute product or
services, threat of new entrants, rivalry among existing competitors, supplier power,
buyer power
Which are types of organization information systems? - answer -executive information
system, decisions support system, transactional processing system
Which of the following represents the three different levels of a company pyramid from
top to bottom? - answer -strategic - managerial - operational
, Which of the following statements are examples of unstructured or strategic level
decisions? - answer -deciding to enter a new market, deciding to enter a new industry
over the next three years, choosing to eliminate an entire product line
What types of metrics measure customer satisfaction? - answer -effectiveness mis
metrics
Which of the following are included as common dss analysis techniques? - answer -
what-if analysis, sensitivity analysis, goal-seeking analysis, optimization analysis
Which of the following represent business processes you would find in the operations
management department? - answer -ordering inventory, creating production schedules,
manufacturing goods
______uses a systematic approach in an attempt to improve business effectiveness
and efficiency continuously - answer -static process
What is the primary goal for the as-is process model? - answer -to simplify, eliminate,
and improve the actual, current process
A ______ displays the path in which the process flows - answer -bpmn flow
A ________ is a task in a business process - answer -bpmn activity
Review the following list of key terms and determine which one typically occurs during
strategic business process improvement - answer -reengineering
Which of the following examples indicates when the time is right to initiate a business
process change? - answer -1. The company will need to leapfrog competition on key
decisions in order to regain competitive advantage
2. The market being served makes a distinctive shift
3.the company is below industry benchmarks on its core processes
__________ is the process of computerizing manual tasks, making them more effective
and efficient, and dramatically lowering operational costs - answer -automation
______ improve(s) managerial level business processes - answer -streamlining
What is the first phase in the business process reengineering model? - answer -set the
project scope
Which of the following represents a form or characteristic of disruptive technology? -
answer -1. Tend to open new markets and destroy old ones
2. A new way of doing things that initially doesn't meet the needs of existing customers
3. Enter the marketplace at the low-end
Which of the following are considered data? - answer -order date, customer number,
quantity sold
What is a collection of large, complex data sets, including structured and unstructured
data, which cannot be analyzed using traditional database methods and tools - answer
-human-generated data
Which data types are typically found in the human resources department? - answer -
employee data, promotion data, vacation data
Mis is a business function, such as accounting or sales, which moves information about
people, products, and processes across the company to facilitate decision making and
problem solving. What does mis stand for? - answer -management information system
If you were thinking about a washing machine as a system, which of the following would
clean clothes represent? - answer -output
Identifying competitive advantages can be difficult and explains why they are typically
_____. - answer -temporary
Which of the following statements is correct when considering a swot analysis? -
answer -opportunities and threats originate outside an organization
What is the internet of things? - answer -a world where interconnected, internet-
enabled devices or "things" can collect and share data without human intervention
Porter identified three generic strategies that a business could follow after identifying a
market it wanted to enter. Which of the following are included in porter's three generic
strategies? - answer -broad differentiation, broad cost leadership, narrow focused
strategy
Choose porter's five forces from the list below - answer -threat of substitute product or
services, threat of new entrants, rivalry among existing competitors, supplier power,
buyer power
Which are types of organization information systems? - answer -executive information
system, decisions support system, transactional processing system
Which of the following represents the three different levels of a company pyramid from
top to bottom? - answer -strategic - managerial - operational
, Which of the following statements are examples of unstructured or strategic level
decisions? - answer -deciding to enter a new market, deciding to enter a new industry
over the next three years, choosing to eliminate an entire product line
What types of metrics measure customer satisfaction? - answer -effectiveness mis
metrics
Which of the following are included as common dss analysis techniques? - answer -
what-if analysis, sensitivity analysis, goal-seeking analysis, optimization analysis
Which of the following represent business processes you would find in the operations
management department? - answer -ordering inventory, creating production schedules,
manufacturing goods
______uses a systematic approach in an attempt to improve business effectiveness
and efficiency continuously - answer -static process
What is the primary goal for the as-is process model? - answer -to simplify, eliminate,
and improve the actual, current process
A ______ displays the path in which the process flows - answer -bpmn flow
A ________ is a task in a business process - answer -bpmn activity
Review the following list of key terms and determine which one typically occurs during
strategic business process improvement - answer -reengineering
Which of the following examples indicates when the time is right to initiate a business
process change? - answer -1. The company will need to leapfrog competition on key
decisions in order to regain competitive advantage
2. The market being served makes a distinctive shift
3.the company is below industry benchmarks on its core processes
__________ is the process of computerizing manual tasks, making them more effective
and efficient, and dramatically lowering operational costs - answer -automation
______ improve(s) managerial level business processes - answer -streamlining
What is the first phase in the business process reengineering model? - answer -set the
project scope
Which of the following represents a form or characteristic of disruptive technology? -
answer -1. Tend to open new markets and destroy old ones
2. A new way of doing things that initially doesn't meet the needs of existing customers
3. Enter the marketplace at the low-end
