1
USPS Sales and Services Associates Training Questions with
Answers (100% Correct Answers)
"If it fits, it ships" —ANS: Any postal service produced priority mail flat rate boxes
Priority Mail —ANS: 2-3 day service, no minimum weight, max 70lbs/108in, free
shipping supplies, flat rate pricing option
Priority Mail maximum weight and size —ANS: 70 lbs and 108 inches
PS Form 153 —ANS: Signature Confirmation
Signature Confirmation —ANS: proof of receipt
Signature Confirmation is only available for —ANS: domestic mail.
USPS tracking is available for —ANS: us domestic, APO/FPO, and any us territory or
possession
PS Form 3877 Firm Mailing Book —ANS: for accountable mail, atleast 3 or more usps
tracking articles presented for mailing at one time.
© 2025 All rights reserved
, 2
Insurance Coverage —ANS: can be purchased for the lesser of the actual value, repair
cost, or insurance amount up tp $5000
PS Form 3813 —ANS: Domestic Insured Mail Reciept for insurance coverage up to
$200. (black 2 part form)
PS Form 3813-P —ANS: Domestic Insured Mail Receipt required for insurance
coverage greater than $200 up to $5000. (blue 2 part form)
Insured Mail with Return Receipt and Restricted Delivery —ANS: Only available for
mail pieces insured over $200
PS Form 3849 timeline —ANS: first attempt left for 5 calender days, followed by a
second, final notice. Mail piece is returned to the sender after 15 days.
Restricted delivery service —ANS: only a specified person or authorized agent can
recieve the item
Return receipt service provides —ANS: electronic confirmation of delivery that
includes date of delivery and the recipient's signature.
PS Form 3800 —ANS: Certified Mail Receipt
© 2025 All rights reserved
USPS Sales and Services Associates Training Questions with
Answers (100% Correct Answers)
"If it fits, it ships" —ANS: Any postal service produced priority mail flat rate boxes
Priority Mail —ANS: 2-3 day service, no minimum weight, max 70lbs/108in, free
shipping supplies, flat rate pricing option
Priority Mail maximum weight and size —ANS: 70 lbs and 108 inches
PS Form 153 —ANS: Signature Confirmation
Signature Confirmation —ANS: proof of receipt
Signature Confirmation is only available for —ANS: domestic mail.
USPS tracking is available for —ANS: us domestic, APO/FPO, and any us territory or
possession
PS Form 3877 Firm Mailing Book —ANS: for accountable mail, atleast 3 or more usps
tracking articles presented for mailing at one time.
© 2025 All rights reserved
, 2
Insurance Coverage —ANS: can be purchased for the lesser of the actual value, repair
cost, or insurance amount up tp $5000
PS Form 3813 —ANS: Domestic Insured Mail Reciept for insurance coverage up to
$200. (black 2 part form)
PS Form 3813-P —ANS: Domestic Insured Mail Receipt required for insurance
coverage greater than $200 up to $5000. (blue 2 part form)
Insured Mail with Return Receipt and Restricted Delivery —ANS: Only available for
mail pieces insured over $200
PS Form 3849 timeline —ANS: first attempt left for 5 calender days, followed by a
second, final notice. Mail piece is returned to the sender after 15 days.
Restricted delivery service —ANS: only a specified person or authorized agent can
recieve the item
Return receipt service provides —ANS: electronic confirmation of delivery that
includes date of delivery and the recipient's signature.
PS Form 3800 —ANS: Certified Mail Receipt
© 2025 All rights reserved
