GEB 3213 Exam 2 – Trammell
questions & answers passed
Cultural contexts - the cultural norms - correct answer ✔✔ What are approaches to
communication dictated by?
Because we value sincerity and openness. - correct answer ✔✔ Why does the US prefer the
direct approach?
Linear
chronological & narrative - correct answer ✔✔ The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion.
1. Point Not at beginning
2. Prioritizes vital cultural norms. - correct answer ✔✔ What is unique about the indirect
approach in regards to other cultures? (2)
1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business - correct answer ✔✔ Indirectness may include what? (5)
1. Takes pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
,4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said - correct answer ✔✔ Why is ambiguity used
in the indirect approach? (5)
Vocal Qualifiers and Vocalizations. - correct answer ✔✔ What is paralanguage?
Pitch, volume, velocity - correct answer ✔✔ List some vocal qualifiers.
Non-word vocalizers and fillers
i.e. "uh-huh" - correct answer ✔✔ List some vocalizations.
US: Speaker is uncertain/doubtful
It it typical. - correct answer ✔✔ How does the US view high pitch?
How does the French?
US "uh-huh" is good but in Japan it means Yes - correct answer ✔✔ How can nonword
vocalizers be misinterpreted?
US: Honesty
Japan: Invasion of privacy; rude - correct answer ✔✔ How is eye contact seen in the US?
In Japan?
Middle East:Use very large gestures, touch listener,
US: not as expressive, still uses forceful gestures (drumming to underline point)
, Japan: Very few gestures - correct answer ✔✔ What is different in regards to gestures between
the US, Japanese and Middle Eastern business culture?
1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics - correct answer ✔✔ What are the different categories of nonverbals? (5)
1. Use of office space
2. Silence
3. Greetings
4. Personal space - correct answer ✔✔ What are some other nonverbal considerations we
should make in meeting with people from other countries? (4)
A culture's attitudes and perceptions of time. - correct answer ✔✔ What is chronemics?
Monochronic and polychronic - correct answer ✔✔ What are the different views of
chronemics?
Time is seen as linear and work is seen as a task by task accomplishment within a time frame. -
correct answer ✔✔ What is the monochronic view?
Time is seen as elastic and open-ended.
Doing several important tasks simultaneously - correct answer ✔✔ What is the polychronic
view?
questions & answers passed
Cultural contexts - the cultural norms - correct answer ✔✔ What are approaches to
communication dictated by?
Because we value sincerity and openness. - correct answer ✔✔ Why does the US prefer the
direct approach?
Linear
chronological & narrative - correct answer ✔✔ The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion.
1. Point Not at beginning
2. Prioritizes vital cultural norms. - correct answer ✔✔ What is unique about the indirect
approach in regards to other cultures? (2)
1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business - correct answer ✔✔ Indirectness may include what? (5)
1. Takes pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
,4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said - correct answer ✔✔ Why is ambiguity used
in the indirect approach? (5)
Vocal Qualifiers and Vocalizations. - correct answer ✔✔ What is paralanguage?
Pitch, volume, velocity - correct answer ✔✔ List some vocal qualifiers.
Non-word vocalizers and fillers
i.e. "uh-huh" - correct answer ✔✔ List some vocalizations.
US: Speaker is uncertain/doubtful
It it typical. - correct answer ✔✔ How does the US view high pitch?
How does the French?
US "uh-huh" is good but in Japan it means Yes - correct answer ✔✔ How can nonword
vocalizers be misinterpreted?
US: Honesty
Japan: Invasion of privacy; rude - correct answer ✔✔ How is eye contact seen in the US?
In Japan?
Middle East:Use very large gestures, touch listener,
US: not as expressive, still uses forceful gestures (drumming to underline point)
, Japan: Very few gestures - correct answer ✔✔ What is different in regards to gestures between
the US, Japanese and Middle Eastern business culture?
1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics - correct answer ✔✔ What are the different categories of nonverbals? (5)
1. Use of office space
2. Silence
3. Greetings
4. Personal space - correct answer ✔✔ What are some other nonverbal considerations we
should make in meeting with people from other countries? (4)
A culture's attitudes and perceptions of time. - correct answer ✔✔ What is chronemics?
Monochronic and polychronic - correct answer ✔✔ What are the different views of
chronemics?
Time is seen as linear and work is seen as a task by task accomplishment within a time frame. -
correct answer ✔✔ What is the monochronic view?
Time is seen as elastic and open-ended.
Doing several important tasks simultaneously - correct answer ✔✔ What is the polychronic
view?
