already passed
Which of the following have businesses found to be true in the post-trust era? - correct answer
✔✔ Businesses often start from a deficit of trust
Which of the following is defined as the knowledge and skills needed to accomplish business
tasks, approach business problems, and get a job done? - correct answer ✔✔ Competence
In which of the following ways can people demonstrate competence? - correct answer ✔✔ By
seizing business opportunities when they present themselves
Which of the following should a manager do to demonstrate a sense of caring? - correct answer
✔✔ Employ a we-oriented communication style
Which of the following refers to a reputation for staying true to commitments made to
stakeholders and adhering to high moral and ethical values? - correct answer ✔✔ Character
Jerry, the CEO of Snowflakes Inc., decides to fill an opening in his company by promoting one of
his managers. He wishes to pick an employee with strong character. Which of the following
employees meets his requirement? - correct answer ✔✔ Paula, who fosters complete
transparency in her business relationships
____ are the commonly accepted beliefs and principles in the corporate community for
acceptable behavior - correct answer ✔✔ Business ethics
, Jerry, the CEO of Snowflakes Inc., wishes to give his most ethical employee the "Star of the Year"
award. Which of the following employees meets with his requirement? - correct answer ✔✔
Greta, who shares all relevant information with stakeholders
Which of the following defines corporate values accurately? - correct answer ✔✔ They are the
stated and lived values of a company
Which of the following is true of people in high-trust relationships? - correct answer ✔✔ They
give each other the benefit of the doubt
Hearing problems, illness, and memory loss are examples of ____ noise. - correct answer ✔✔
Physiological
One goal of interpersonal communication is to arrive at ________ - a situation in which people
involved in interpersonal communication attain the same understanding about ideas, thoughts,
and feelings. - correct answer ✔✔ Shared meaning
______ intelligence involves understanding feelings, managing feelings to serve goals, and
effectively handling relationships with others - correct answer ✔✔ Emotional
Which of the following is a strategy to improve self-awareness? - correct answer ✔✔ Identify
one's triggers and make plans to handle them effectively.
Which of the following is a strategy to improve empathy? - correct answer ✔✔ Pay attention to
nonverbal behavior.
Which of the following is a synchronous communication channel? - correct answer ✔✔ Webinar
_____ messages in the workplace are generally high in richness but low in control - correct
answer ✔✔ Spoken