CEPN Chapter 12 Review Exam With Multiple Choices Questions And Answers

collaboration among health professionals most importantly results in - Correct Answers positive patient outcomes within nurse-patient communication, the use of silence can - Correct Answers allow the patient to not feel pressured to provide information the nurse plans to teach a patient about the care of her mastectomy site. the nurse finds the patient crying. the best response by the nurse is - Correct Answers "i see you are upset. is there something on your mind you'd like to talk about?" A nurse shares personal stories with the patient. This nursing action is considered problematic when: - Correct Answers the nurse indiscriminately talks about personal issues which is the most "reliable" form of communication? - Correct Answers non-verbal communication which of the following is an important outcome of the "orientation" phase of the nurse-pt relationship? - Correct Answers trust A new mother says " my baby is being kept at the nursery. im really worried that the separation will interfere with breastfeeding". The most appropriate response by the nurse is - Correct Answers"i can see this is a problem for you. i will go to the nursery and see if i can get some answers for you." which of the following best illustrates nonjudgmental acceptance of the patient? - Correct Answersdemonstrating caring behavior in spite of negative feelings which behaviors help patients to develop trust? - Correct Answersconveying acceptance of the patient in with a nonjudgmental attitude in which of the following examples is the nurse demonstrating empathy for the postoperative mastectomy patient? - Correct Answers"this must be a difficult time for you" which is true of verbal and nonverbal communication? - Correct Answersthe nonverbal communication may be a more reliable message one of the most important outcomes of the orientation phase of the nurse-patient relationship is the development of mutual - Correct Answerstrust collaboration among health care professionals most importantly results in - Correct Answerspositive patient outcomes which of the following could be considered congruent communication? - Correct Answersthe nurse manager sits with you in the nurse's lounge and asks "is there anything you would like to talk about?" a nurse is irrigating pressure ulcers on a patient's coccyx. When the patient asks how they are healing, the nurse grimaces and says, "oh, they're doing just fine." this is - Correct Answersincongruence between verbal and nonverbal messages A 4-year-old is going to have an abdominal x-ray examination. The child asks, "why do they have to do this? will it hurt? Which of the following is the most appropriate response by the nurse? - Correct Answers"you will go to the x-ray department so they can take pictures of your tummy to find out why you have a tummy ache. The bed you lie on might be cool, but you will have a blanket to keep you warm. The test will not hurt." A patient states, "the thing that scares me the most about surgery is the spinal anesthesia. I'm afraid it will leave me paralyzed" and the nurse responds, "Everything will be fine. The anesthesiologists are very skilled in administering spinal anesthesia." The nurse's response is an example of a communication breakdown known as - Correct Answersusing false assurance which behaviors foster active listening? select all that apply - Correct Answersencouraging the speaker by saying "tell me more" sitting in an open posture such as leaning forward good eye contact at eye level and nodding of the head which of the following are examples of open-ended questions? select all that apply - Correct Answers"How are you?" "How do you feel about staying with your daughter?" "What would you like to discuss today while we take a walk?" A patient demonstrates obvious regression in the ability to perform self-care during the working phase. which response by the nurse is most appropriate? - Correct Answerspatience and understanding because regression is a defense mechanism A patient is being discharged from the hospital. which statement by the nurse is appropriate for the termination phase of the nurse-patient relationship? - Correct Answers"you must be happy to go home. over the past 3 days, you have learned how to inject insulin and how to make appropriate food choices. remember that you have the unit telephone number if you have any questions" The nurse and patient may experience sadness during the termination phase. How can the nurse help the patient be successful in the termination phase of the nurse-patient relationship? - Correct Answersemphasizing the achievements the patient has made, including the ability for self-care A newly diagnosed diabetic patient states "I have very definite likes and dislikes when it comes to food. Am I going to have to eat only certain foods, or will I have some choice?" The nurse responds, "I will request a dietary consultation to include your preferences and still come up with a good diet for controlling your diabetes. If you want, you can start thinking about or writing a list of your likes and dislikes. What phase of the nurse-patient relationship is this? - Correct Answersworking phase