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TEST BANK INTERPERSONAL RELATIONSHIPS PROFESSIONAL COMMUNICATION SKILLS FOR NURSES 9TH EDITION BY ELIZABETH C. ARNOLD, KATHLEEN UNDERMAN BOGGS

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TEST BANK INTERPERSONAL RELATIONSHIPS PROFESSIONAL COMMUNICATION SKILLS FOR NURSES 9TH EDITION BY ELIZABETH C. ARNOLD, KATHLEEN UNDERMAN BOGGSTable of contents PART I: Conceptual Foundations of Interpersonal Relationships and Professional CommunicationSkills 1. Theory-Based Perspectives and Contemporary Dynamics 2. Professional Guides for Nursing Communication 3. Clinical Judgment and Ethical Decision Making 4. Clarity and Safety in Communication PART II: Essential Communication Skills 5. Developing Therapeutic Communication Skills 6. Variation in Communication Styles 7. Intercultural Communication 8. Therapeutic Communication in Groups PART III: Therapeutic Interpersonal Relationship Skills 9. Self-Concept in Professional Interpersonal Relationships 10. Developing Therapeutic Relationships 11. Bridges and Barriers in Therapeutic Relationships 12. Communicating with Families 13. Resolving Conflicts Between Nurse and Client PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations 14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease 15. Health Teaching and Coaching 16. Empowerment-Oriented Communication Strategies to Reduce Stress PART V: Accommodating Clients with Special Communication Needs 17. Communicating with Clients Experiencing Communication Deficits 18. Communicating with Children 19. Communicating with Older Adults 20. Communicating with Clients in Crisis 21. Communicating with Clients and Families at End of Life PART VI: Collaborative and Professional Communication 22. Role Relationships and Interpersonal Communication 23. Communicating with Other Health Professionals 24. Communicating for Continuity of Care 25. Documentation in an Electronic Era 26. Communication at the Point of Care: Application of e-Health Technologies Med C Chapter 1: Theory Based Perspectives and Contemporary DynamicsArnold: Interpersonal Relationships, 9th Edition MULTIPLE CHOICE 1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following characteristics of nursing except a. historically nursing is as old as mankind. b. nursing was originally practiced informally by religious orders dedicated to care of the sick. c. nursing was later practiced in the home by female caregivers with no formal education. d. nursing has always been identifiable as a distinct occupation. ANS: A Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to care of the sick and later in the home by female caregivers with no formal education, nursing was not identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale’s Notes on Nursing introduced the world to the functional roles of professional nursing and the need for formal education. DIF: Cognitive Level: Comprehension REF: p.1TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integrity 2. The nursing profession’s first nurse researcher, who served as an early advocate for high-quality care and used statistical data to document the need for handwashing in preventing infection, was a. Abraham Maslow. b. Martha Rogers. c. Hildegard Peplau. d. Florence Nightingale. ANS: D An early advocate for high-quality care, Florence Nightingale’s use of statistical data to document the need for handwashing in preventing infection marks her as the profession’s first nurse researcher. DIF: Cognitive Level: Knowledge REF: p. 1TOP: Step of the Nursing Process: All phases MSC: Client Needs: Management of Care 3. Today, professional nursing education begins at the a. undergraduate level. b. graduate level. Med C c. advanced practice level. d. administrative level. ANS: A Today, professional nursing education begins at the undergraduate level, with a growing number of nurses choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are prepared to function as advanced practice nurse practitioners, administrators, and educators. DIF: Cognitive Level: Comprehension REF: p. 2TOP: Step of the Nursing Process: All phases MSC: Client Needs: Management of Care 4. Nursing’s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and emphasizes its unique functional characteristics. The four key concepts that form the foundation for all nursing theories are a. caring, compassion, health promotion, and education. b. respect, integrity, honesty, and advocacy. c. person, environment, health, and nursing. d. nursing, teaching, caring, and health promotion. ANS: C Individual nursing theories represent different interpretations of the phenomenon of nursing, but central constructs—person, environment, health, and nursing—are found in all theories and models. They are referred to as nursing’s metaparadigm. DIF: Cognitive Level: Knowledge REF: p. 2TOP: Step of the Nursing Process: All phases MSC: Client Needs: Management of Care 5. When admitting a client to the medical-surgical unit, the nurse asks the client about cultural issues. The nurse is demonstrating use of the concept of a. person. b. environment. c. health. d. nursing. ANS: B The concept of environment includes all cultural, developmental, and social determinants that influence a client’s health perceptions and behavior. A person is defined as the recipient of nursing care, having unique bio-psycho-social and spiritual dimensions. The word health derives from the word whole. Health is a multidimensional concept, having physical, psychological, sociocultural, developmental, and spiritua

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INTERPERSONAL RELATIONSHIPS
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TEST BANK INTERPERSONAL RELATIONSHIPS PROFESSIONAL
b b b b




COMMUNICATION SKILLS FOR NURSES 9TH EDITION
b b b b b b

, CH 1: Theory Based Perspectives and Contemporary
b b b b b b




b DynamicsArnold:InterpersonalRelationships,9thEdition b b b b




MULTIPLECHOICE b




1. Whendescribing nursing to agroupofnursing students, the nursing instructor lists allofthe
b b b b b b b b b b b b b b b




following characteristics ofnursing except
b b b b b




a. historicallynursingisasoldasmankind. b b b b b b




b. nursingwasoriginallypracticed informallybyreligious orders dedicatedto careofthe
b b b b b b b b b b b b




sick.
b




c. nursing was later practiced in the home by female caregivers with no formal
b b b b b b b b b b b b




education.
b




d. nursinghasalways been identifiableasadistinctoccupation. b b b b b b b b




ACCURATE ANSWER:-A b




Hypothesis:->>>Historically, nursing is as old as mankind. Originally practiced informally by b b b b b b b b b b




religious orders dedicated to care of the sick and later in the home by female caregivers with noformal
b b b b b b b b b b b b b b b b b b b




education, nursing was not identifiable as a distinct occupation until the 1854 Crimean war. There,
b b b b b b b b b b b b b b b




FlorenceNightingale’s NotesonNursing introducedtheworldtothe functionalrolesofprofessional
b b b b b b b b b b b b b b




nursing and the need for formaleducation.
b b b b b b b




DIF: CognitiveLevel: Comprehension b b REF: p.1TOP: StepoftheNursingProcess:Allphases
b b b b b b b b




MSC: Client Needs: Psychosocial Integrity
b b b b b




2. Thenursingprofession’s firstnursing attendantresearcher, who servedas anearlyadvocate forhigh-
b b b b b b b b b b b b b




quality care and used statistical data to document the need for handwashing in preventing infection,
b b b b b b b b b b b b b b




was
b




a. AbrahamMaslow. b




b. MarthaRogers. b




c. HildegardPeplau. b




d. FlorenceNightingale. b




ACCURATE ANSWER:-D b




Hypothesis:->>>An early advocate for high-quality care, Florence Nightingale’s use of statistical b b b b b b b b b b




datato documenttheneedforhandwashing inpreventing infectionmarksherastheprofession’s
b b b b b b b b b b b b b b b




firstnursing attendant researcher.
b b b




DIF: CognitiveLevel: Knowledge REF: p. b b b




1TOP: Step of theNursingProcess: All phases
b b b b b b b b




MSC: ClientNeeds:Management ofCare
b b b b b




3. Today,professionalnursingeducationbeginsatthe
b b b b b b




a. undergraduatelevel. b




b. graduatelevel. b

, c. advancedpracticelevel. b b




d. administrativelevel. b




ACCURATE ANSWER:-A b




Hypothesis:->>>Today,professionalnursingeducationbeginsattheundergraduatelevel,witha b b b b b b b b b b




growing number ofnursing attendants choosing graduate studies to support differentiated practice
b b b b b b b b b b b




roles and/or research opportunities.nursing attendants are prepared to function as advanced
b b b b b b b b b b b




practicenursing attendant practitioners, administrators, and educators.
b b b b b b




DIF: CognitiveLevel: Comprehension REF: p. b b b




2TOP: Step of theNursingProcess: All phases
b b b b b b b b




MSC: ClientNeeds:Management ofCare
b b b b b




4. Nursing’s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines
b b b b b b b b b b




and emphasizes itsunique functionalcharacteristics. The fourkeyconcepts that formthe foundation
b b b b b b b b b b b b b b




for all nursing theories are
b b b b b




a. caring,compassion,healthpromotion, andeducation. b b b b b




b. respect,integrity,honesty,andadvocacy. b b b b




c. person,environment, health,andnursing. b b b b




d. nursing,teaching,caring, andhealthpromotion. b b b b b




ACCURATE ANSWER:-C b




Hypothesis:->>>Individual nursing theories represent different interpretations of the phenomenonof b b b b b b b b b




nursing, but centralconstructs—person, environment, health, and nursing—are found in all theories
b b b b b b b b b b b b




and models. Theyare referred to as nursing’s metaparadigm.
b b b b b b b b b




DIF: CognitiveLevel: Knowledge REF: p. b b b




2TOP: Step of theNursingProcess: All phases
b b b b b b b b




MSC: ClientNeeds:ManagementofCare
b b b b b




5. Whenadmitting aclient to themedical-surgicalunit, thenursingattendantasks theclient about cultural
b b b b b b b b b b b b b b




issues.Thenursingattendantis demonstratinguse ofthe conceptof
b b b b b b b b b




a. person.
b. environment.
c. health.
d. nursing.

ACCURATE ANSWER:-B b




Hypothesis:->>>The concept of environment includes all cultural, developmental, and social b b b b b b b b b




determinantsthat influence a client’shealthperceptionsand behavior. A person is defined as therecipient
b b b b b b b b b b b b b b b b




of
b




nursingcare,havinguniquebio-psycho-socialandspiritualdimensions.Thewordhealthderivesfrom
b b b b b b b b b b b b




the word whole. Health is a multidimensional concept, having physical, psychological, sociocultural,
b b b b b b b b b b b b




developmental, and spiritual characteristics. The World Health Organization (WHO, 1946) defines
b b b b b b b b b b b




health as “a state of complete physical, mental, social well-being, not merelytheabsenceofdiseaseor
b b b b b b b b b b b b b b b b b




infirmity.”Nursing includes thepromotionofhealth, preventionof illness, and the care of ill, disabled,
b b b b b b b b b b b b b b b b




and dying people.
b b b

, DIF: CognitiveLevel: Application REF: p. b b b




3TOP: Step of the Nursing Process: Assessment MSC:
b b b b b b b b




Client Needs:PsychosocialIntegrity
b b b b




6. A young mother tells thenursing attendant, “I’m worried because my son needs a blood transfusion.
b b b b b b b b b b b b b b




Idon’t knowwhat to do, because bloodtransfusions cause AIDS.” Whichcentralnursing construct
b b b b b b b b b b b b b b b




is represented in this situation?
b b b b b




a. Environment
b. Caring
c. Health
d. Person
ACCURATE ANSWER:-D b




Hypothesis:->>>Theconcept ofenvironment includes allcultural, developmental, and socialdeterminantsthat b b b b b b b b b b b




influence a client’s health perceptions and behavior. Caring is not one of the four central nursing
b b b b b b b b b b b b b b b




constructs. The word health derives from the word whole. Health is a multidimensional concept,
b b b b b b b b b b b b b b




having physical, psychological, sociocultural, developmental, and spiritual characteristics. The
b b b b b b b b b




World Health Organization (WHO, 1946) defines health as “a state of complete physical, mental,
b b b b b b b b b b b b b b




social well-being, not merely the absence of disease or infirmity.” Nursing includes the promotion of
b b b b b b b b b b b b b b b




health, prevention of illness, and the care of ill, disabled, and dying people. Person is defined as the
b b b b b b b b b b b b b b b b b b




recipient of nursing care, having unique bio-psycho-socialand spiritualdimensions.
b b b b b b b b b b




DIF: CognitiveLevel: Application
b REF: p. b b b




2TOP: Step of the Nursing Process: Implementation
b b b b b b b




MSC:Client Needs: Psychosocial Integrity
b b b b b




7. Thenursingattendantperformsadressingchangeusing steriletechnique.Thisisanexample b b b b b b b b b b b b




ofwhich pattern ofknowledge?
b b b b b




a. Empirical
b. Personal
c. Aesthetic
d. Ethical

ACCURATE ANSWER:-A b




Hypothesis:->>>Empiricalknowledge isthescientificrationale forskillednursing interventions. b b b b b b b b b




Personal ways of knowing allow thenursing attendant to understand and treat each individual as a
b b b b b b b b b b b b b b b




unique person. Aesthetic ways of knowing allow thenursing attendant to connect in different and more
b b b b b b b b b b b b b b b




meaningful ways. Ethical ways of knowing refer to the moral aspects of nursing.
b b b b b b b b b b b b b




DIF: Cognitive Level: Comprehension REF: p. 5TOP:
b b b b b b




Step of the Nursing Process: Implementation MSC:
b b b b b b b




Client Needs: Management of Care
b b b b b




8. Thenursingattendant-client relationship asdescribed byHildegardPeplau b b b b b b b




a. wouldnot beusefulina short-stayunit. b b b b b b b




b. allowspersonaland socialgrowthto occuronly fortheclient. b b b b b b b b b b




c. facilitatestheidentificationandaccomplishment oftherapeutic goals. b b b b b b b




d. focusesonmaintaininga personalrelationship betweenthenursingattendantand client. b b b b b b b b b b

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