Hotel management test 2 questions n
answers rated A+
rate positioning is determined by - correct answer ✔✔ the competitive marketplace ("market of
sales")
the following are common terms and laws effecting the accounting and finance of the hotel -
correct answer ✔✔ Sarbanes Oxley act
USALI
GAAP
which is true of hotel accounting departments - correct answer ✔✔ -inventories include food
and beverage, linens, and maintenance
-all accounting personnel are required to be CPAs
-small hotels commonly have centralized accounting
revenue managers collaborate with which of the following when determining the hotel's
appropriate room rate positioning - correct answer ✔✔ -front office managers
-DOSM
-GM
_owners and senior management
the person who oversees the accounting and finance department in a hotel is called the -
correct answer ✔✔ director of finance
the hotel's revenue manager is responsible for _______room revenues through effective guest
room pricing and inventory management - correct answer ✔✔ optimizing
, internal controls include - correct answer ✔✔ -accounts receivable and accounts payable
-invoice processing
-cash handling procedures
how is sales and marketing team best evaluated by a hotel's general manager - correct answer
✔✔ by improvement in objective evaluation measurements
assume that you are reading a STAR report about a hotel that you manage. what does an ADR
index of 110 indicate - correct answer ✔✔ your ADR is higher than that of your competitors
what is the name for the difference between the original number of rooms requested by a
group and that group's lower than requested actual room pick up - correct answer ✔✔ attrition
group rates are - correct answer ✔✔ -based upon the total value of the groups contribution
-dependent on seasonal demand
marketing is - correct answer ✔✔ used to increase a potential guest's awareness of the hotel
and its amenitites
CVB stands for - correct answer ✔✔ convention and visitors bureau
fill the funnel refers to - correct answer ✔✔ generating numerous sale leads that will result in
bookings
what is used to describe a group of competing hotels to which an individual hotel's operatinng
performance is compared - correct answer ✔✔ star set
comp set
answers rated A+
rate positioning is determined by - correct answer ✔✔ the competitive marketplace ("market of
sales")
the following are common terms and laws effecting the accounting and finance of the hotel -
correct answer ✔✔ Sarbanes Oxley act
USALI
GAAP
which is true of hotel accounting departments - correct answer ✔✔ -inventories include food
and beverage, linens, and maintenance
-all accounting personnel are required to be CPAs
-small hotels commonly have centralized accounting
revenue managers collaborate with which of the following when determining the hotel's
appropriate room rate positioning - correct answer ✔✔ -front office managers
-DOSM
-GM
_owners and senior management
the person who oversees the accounting and finance department in a hotel is called the -
correct answer ✔✔ director of finance
the hotel's revenue manager is responsible for _______room revenues through effective guest
room pricing and inventory management - correct answer ✔✔ optimizing
, internal controls include - correct answer ✔✔ -accounts receivable and accounts payable
-invoice processing
-cash handling procedures
how is sales and marketing team best evaluated by a hotel's general manager - correct answer
✔✔ by improvement in objective evaluation measurements
assume that you are reading a STAR report about a hotel that you manage. what does an ADR
index of 110 indicate - correct answer ✔✔ your ADR is higher than that of your competitors
what is the name for the difference between the original number of rooms requested by a
group and that group's lower than requested actual room pick up - correct answer ✔✔ attrition
group rates are - correct answer ✔✔ -based upon the total value of the groups contribution
-dependent on seasonal demand
marketing is - correct answer ✔✔ used to increase a potential guest's awareness of the hotel
and its amenitites
CVB stands for - correct answer ✔✔ convention and visitors bureau
fill the funnel refers to - correct answer ✔✔ generating numerous sale leads that will result in
bookings
what is used to describe a group of competing hotels to which an individual hotel's operatinng
performance is compared - correct answer ✔✔ star set
comp set
