Write a proposal for evidence-based practice project proposal paper for Health Care Administration.
Write a proposal for evidence-based practice project proposal paper for Health Care Administration.
Business and Industry profile: Implementation strategy for Electronic Health Record in
the healthcare facilities incorporating human factors engineering principles.
The proposal should be similar in format to an executive summary (a common element in typical
business plans). Outline the nature of your project and explain what type(s) of research is needed to
support your project.
Refer to the "Capstone Project Resources" for assistance in developing your proposal.
Prepare this assignment according to the guidelines found in the APA Style Guide.
Implementation strategy for Electronic Health Record in the healthcare facilities incorporating
human factors engineering principles
Name
Institution
Date
, PROPOSAL FOR EVIDENCE-BASED PRACTIVE 2
Abstract
An electronic health record is a computerized way of storing patient information within a
database. This method of storage allows the medical records of all patients in the database to be
shared through a controlled network of medical institutions. The records are in digital format;
they require to be coded to protect the patient’s information. The EHRs contain a comprehensive
outlook of the patients in the database. The records are aimed at ensuring quality management,
providing evidence when making decisions, and reporting the outcome. Medical institutions that
have integrated this mode of data storage increase safety in the organizations practices. The
report evaluates the case for EHRs as a way to improve healthcare in the country.
Section A: Problem Description
AT& T organization is a very busy public hospital whose main business is to offer
orthopedic services. Due to the large number of customers visiting the hospital every day, the
medical records for all the patients continue to pile, considering that the same medical
information is being filed manually. Because of this, the Front Office Receptionist continues to
have a hard time each day trying to manually open the different folders carrying patients’ the
files. Being as hard as that, it implies that the delivery of the services in the hospital does not
occur in a satisfactory manner (Selg & Rihel, 2007).
The problem of doing the service delivery manually in the hospital has had far-stretching
effects to both the hospital and the clients. For the hospital, the slow service delivery has
constantly jeopardized the customer relations aspect of the organization. This is because when a
, PROPOSAL FOR EVIDENCE-BASED PRACTIVE 3
client visits the hospital and takes the whole day waiting for the staff to retrieve his or her files
and go through the records, next time, he or she will opt to a different hospital. For the clients on
the other hand, someone with a critical health condition may not be saved just because his or her
medical records are lost. Therefore, the absence of efficient medical coding can worsen the
conditions of the patient.
The problem resulting from the absence of medical coding system in the hospital mainly
affects the Front Office Receptionist. This is because the front office receptionist is the person
who is responsible for the production of the medical information for the different clients getting
into the hospital.
There are a lot of consequences if the problem is ignored. By ignoring the problem, it is
very likely that the service delivery in the hospital will continue to be slow. The amount of work
for the front office receptionist will continue to increase, and become too much for him or her.
This means that the receptionist will be straining each day, trying to serve all the clients. This is
not healthy for the receptionist. The hospital will generate less than the expected income. This is
because it will not serve the clients in a proper rate (Heerkens, 2002).
Voice of the Customer Analysis or Market Analysis is also evident as far as this problem
is concerned. With the absence of the medical coding equipment in the hospital, the customers
continue to complain that they do not receive the services in a satisfactory manner. Some
complain that their records occasionally get lost. Others say that they have to queue for long
hours before they can be attended to, while other still complain of their medical documents
which have been torn or soiled.
Section B: Literature Support