Mana 445 FINAL (13-16) UPDATED ACTUAL Questions and CORRECT
Answers
1. In the business D
case for disabil-
ity management,
what is an in-
tangible benefit
of effective dis-
ability manage-
ment and re-
turn-to-work pro-
grams?
a. lower WCB pre-
miums
b. maintenance of
high productivity
c. higher job satis-
faction of injured
workers
d. improvement
in the company's
reputation
2. According to stud- C
ies mentioned in
the text, what is
the range of an or-
ganization's pay-
roll costs relating
to workplace dis-
ability?
a! 1%-2%
, b! 4%-6%
c! 8%-15%
d! 20%-25%
3. In 2011, in to- A
tal, approximate-
ly how many
claims were ap-
proved by Work-
ers' Compensa-
tion Boards across
Canada?
a! 300,000
b! 400,000
c! 500,000
d! 1,000,000
4. For supported D
and sheltered
work, what is like-
ly to be required
to meet the duty
to accommodate?
a. temporary
changes to work
tasks and the
work environ-
ment
b. temporary
changes to work
, tasks and perma-
nent changes to
the work environ-
ment
c. permanent
changes to work
tasks and tempo-
rary changes to
the work environ-
ment
d. permanent
changes to work
tasks and perma-
nent changes to
the work environ-
ment
5. What workplace B
disability indicator
can provide the
earliest informa-
tion about the ef-
fectiveness of the
disability manage-
ment program?
a. associated
costs
b. worker's quality
of life
c. a sustained re-
turn to work
, d. duration of the
work disability
6. Pareto analysis is B
also known as the
80/20 rule;
historically 20% of
people/equip-
ment/customers
account for 80%
of outcomes. In
what disability
management
best practice
would Pareto
analysis be a
useful tool?
a. early interven-
tion
b. prevention fo-
cus
c. work accommo-
dation
d. people-focused
climate
7. What is an exam- C
ple of light-duty
work, assigned
due to a back in-
jury, which does
Answers
1. In the business D
case for disabil-
ity management,
what is an in-
tangible benefit
of effective dis-
ability manage-
ment and re-
turn-to-work pro-
grams?
a. lower WCB pre-
miums
b. maintenance of
high productivity
c. higher job satis-
faction of injured
workers
d. improvement
in the company's
reputation
2. According to stud- C
ies mentioned in
the text, what is
the range of an or-
ganization's pay-
roll costs relating
to workplace dis-
ability?
a! 1%-2%
, b! 4%-6%
c! 8%-15%
d! 20%-25%
3. In 2011, in to- A
tal, approximate-
ly how many
claims were ap-
proved by Work-
ers' Compensa-
tion Boards across
Canada?
a! 300,000
b! 400,000
c! 500,000
d! 1,000,000
4. For supported D
and sheltered
work, what is like-
ly to be required
to meet the duty
to accommodate?
a. temporary
changes to work
tasks and the
work environ-
ment
b. temporary
changes to work
, tasks and perma-
nent changes to
the work environ-
ment
c. permanent
changes to work
tasks and tempo-
rary changes to
the work environ-
ment
d. permanent
changes to work
tasks and perma-
nent changes to
the work environ-
ment
5. What workplace B
disability indicator
can provide the
earliest informa-
tion about the ef-
fectiveness of the
disability manage-
ment program?
a. associated
costs
b. worker's quality
of life
c. a sustained re-
turn to work
, d. duration of the
work disability
6. Pareto analysis is B
also known as the
80/20 rule;
historically 20% of
people/equip-
ment/customers
account for 80%
of outcomes. In
what disability
management
best practice
would Pareto
analysis be a
useful tool?
a. early interven-
tion
b. prevention fo-
cus
c. work accommo-
dation
d. people-focused
climate
7. What is an exam- C
ple of light-duty
work, assigned
due to a back in-
jury, which does
