1. products what is a term for physical goods that are bought and sold?
2. What is the standard term Customers
that describes the audi-
ence of retail stores?
3. Who are the people that Customers
will buy things from stores?
4. services intangible this, such as providing delivery, that are sold by retailers
5. finished products what kind of things does a manufacturer produce?
6. What is a distribution cen- A facility that holds large quantities of product.
ter?
7. What do distribution cen- They send products to retail locations or directly to customers.
ters do with products?
8. manufacturer what describes a grower of potatoes?
9. independently owned the majority of retailers are:
10. What is omnichannel? A multichannel selling approach.
11. What does omnichannel A seamless customer shopping experience.
aim to provide?
12. What are the channels in- Desktop computer, mobile device, telephone, or brick-and-mortar
volved in an omnichannel store.
approach?
13. what is the definition of a an interconnected system of approaches for meeting the goal of
retail ecosystem? retailing, which is to provide the customers with the merchandise
and service they want.