2025/2026 || Verified FEMA Questions and Correct Answers
Description: FEMA IS-244.b Developing and Managing Volunteers Study Guide
2025/2026. Features verified FEMA questions and correct answers focusing on
volunteer management, coordination, and integration in disaster response and
recovery operations.
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FEMA IS-244.b Developing and Managing Volunteers Exam Study Guide
2025/2026
1. The first step in developing a volunteer program is to:
A. Recruit volunteers.
B. Write a job description.
C. Analyze agency and program needs.
D. Develop a budget.
2. A volunteer's role is to support the agency's staff, not to dictate their
actions.
A. TRUE
B. FALSE
3. Because they are not paid, volunteers should be assigned to less critical
tasks.
A. TRUE
B. FALSE
4. What document outlines the duties, skills, and time commitment for a
volunteer position?
A. Volunteer Policy Manual
,B. Position Description
C. Volunteer Agreement
D. Performance Evaluation
5. Effective volunteer recruitment begins with:
A. Posting flyers everywhere.
B. Understanding why people volunteer.
C. Offering financial incentives.
D. Requiring a long-term commitment.
6. The most effective way to screen potential volunteers is through:
A. An interview and application process.
B. A single phone call.
C. Their stated intentions.
D. Social media profiles.
7. A key component of volunteer orientation is:
A. Introducing them to the agency's mission and culture.
B. Giving them the most difficult task first.
C. Having them sign a waiver of liability.
D. Letting them shadow the director for a week.
8. Volunteer training should be:
A. Identical to staff training.
B. Tailored to the specific tasks they will perform.
C. Optional for experienced volunteers.
D. Conducted only online.
9. Why is it important to recognize volunteer efforts?
A. It is a federal requirement.
B. It helps with staff morale.
C. It increases volunteer retention and motivation.
D. It replaces the need for supervision.
10. A Volunteer Program Manager's primary responsibility is to:
A. Perform all tasks themselves to ensure they are done correctly.
B. Manage and coordinate the volunteer effort.
, C. Report volunteer hours to the IRS.
D. Socialize with the volunteers.
11. The concept of "Span of Control" refers to:
A. The number of volunteers an individual can effectively manage.
B. The total budget for the volunteer program.
C. The geographic area a volunteer can cover.
D. The control a volunteer has over their schedule.
12. Integrated volunteer programs are characterized by:
A. Volunteers working completely independently.
B. Volunteers being used only for administrative tasks.
C. Volunteers being part of the organization's structure for response.
D. Volunteers reporting only to other volunteers.
13. The National Incident Management System (NIMS) provides a systematic
approach to:
A. Volunteer recruitment.
B. Incident management.
C. Fundraising for disasters.
D. Public relations.
14. Within NIMS, the Incident Command System (ICS) is a standardized
framework for:
A. Command, control, and coordination.
B. Volunteer housing and feeding.
C. Long-term recovery planning.
D. Media communication only.
15. In an ICS structure, volunteers with specific technical skills would
typically be assigned within:
A. The Finance/Administration Section.
B. The Operations Section.
C. The Planning Section.
D. The Logistics Section.