POM Exam 1 Study Guide Questions
answers16
The three major elements of the product decision are: - ANSWERS -selection, definition, and
design.
Which of the following documents lists the operations necessary to produce the component
with the material specified in the bill of material? - ANSWERS -a route sheet
When should product strategy focus on forecasting capacity requirements? - ANSWERS -at the
growth stage of the product life cycle
A route sheet provides a(n): - ANSWERS -sequence of operations necessary to produce the
component.
What is the use of information technology to control machinery? - ANSWERS -CAM
What technology "builds" products by adding material layer upon layer? - ANSWERS -additive
manufacturing
Which of the following is the best example of a pure service?
counseling
heart transplant
electric Co-Op
oil change
restaurant - ANSWERS -counseling
,Reasons to study operations management include learning about:
what operations managers do.
a costly part of the enterprise.
how people organize themselves for productive enterprise.
how goods and services are produced.
all of these. - ANSWERS -all of these
What is a global network of organizations and activities that supply a firm with goods and
services?
vendor tree
supply tree
supply chain
provider network
vendor network - ANSWERS -supply chain
Which of the following tasks within a manufacturing firm is performed by the operations
function?
stock issue
market research
borrowing funds
quality assurance and control
sales promotion - ANSWERS -quality assurance and control
Which of the following attributes is most typical of a service?
easy to automate
consistency
, production and consumption occur simultaneously
mass production
tangible - ANSWERS -production and consumption occur simultaneously
Which of the following is NOT a typical service attribute?
simultaneous production and consumption
difficult to resell
easy to store
intangible product
customer interaction is high - ANSWERS -easy to store
The finance function is concerned with:
building and maintaining a positive image.
generating the demand for the organization's products or services.
securing monetary resources.
producing goods or providing services.
procuring materials, supplies, and equipment. - ANSWERS -securing monetary resources
A business's stakeholders, whose conflicting perspectives cause ethical and social dilemmas,
include:
owners.
lenders.
employees.
suppliers.
all of these. - ANSWERS -all of these
answers16
The three major elements of the product decision are: - ANSWERS -selection, definition, and
design.
Which of the following documents lists the operations necessary to produce the component
with the material specified in the bill of material? - ANSWERS -a route sheet
When should product strategy focus on forecasting capacity requirements? - ANSWERS -at the
growth stage of the product life cycle
A route sheet provides a(n): - ANSWERS -sequence of operations necessary to produce the
component.
What is the use of information technology to control machinery? - ANSWERS -CAM
What technology "builds" products by adding material layer upon layer? - ANSWERS -additive
manufacturing
Which of the following is the best example of a pure service?
counseling
heart transplant
electric Co-Op
oil change
restaurant - ANSWERS -counseling
,Reasons to study operations management include learning about:
what operations managers do.
a costly part of the enterprise.
how people organize themselves for productive enterprise.
how goods and services are produced.
all of these. - ANSWERS -all of these
What is a global network of organizations and activities that supply a firm with goods and
services?
vendor tree
supply tree
supply chain
provider network
vendor network - ANSWERS -supply chain
Which of the following tasks within a manufacturing firm is performed by the operations
function?
stock issue
market research
borrowing funds
quality assurance and control
sales promotion - ANSWERS -quality assurance and control
Which of the following attributes is most typical of a service?
easy to automate
consistency
, production and consumption occur simultaneously
mass production
tangible - ANSWERS -production and consumption occur simultaneously
Which of the following is NOT a typical service attribute?
simultaneous production and consumption
difficult to resell
easy to store
intangible product
customer interaction is high - ANSWERS -easy to store
The finance function is concerned with:
building and maintaining a positive image.
generating the demand for the organization's products or services.
securing monetary resources.
producing goods or providing services.
procuring materials, supplies, and equipment. - ANSWERS -securing monetary resources
A business's stakeholders, whose conflicting perspectives cause ethical and social dilemmas,
include:
owners.
lenders.
employees.
suppliers.
all of these. - ANSWERS -all of these
