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10th Edition by Hossein Bidgoli, Chapters 1 - 14
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Table of Contents n n
1. Information Systems in Business. n n n
2. Computers and Their Business Applications.
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3. Data and Business Intelligence.
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4. Personal, Legal, Ethical, and Organizational Issues.
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5. Protecting Information Resources.
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6. Data Communication: Delivering Information Anywhere and Anytime.
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7. A Connected World.
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8. E-Commerce.
9. Global Information Systems.
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10. Building Successful Information Systems.
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11. Enterprise Systems. n
12. Supporting Decisions and Processes. n n n
13. Artificial Intelligence and Automation.
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14. Emerging Trends, Technologies, and Applications.
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True / False
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1. Whenrepetitivetransaction-processingoperations areautomated, human involvement is increasingly required.
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a. True
b. False
ANSWER: False
RATIONALE: Correct
Computers are most beneficial in transaction- processing operations. These operations
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are repetitive, such as printing numerous checks, or involve enormous volumes of data,
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such as inventory control in a multinational textile company. When these systems are
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automated, human involvement is minimal. See 1-3:The Beginning: Transaction-
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Processing Systems n
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Definetransaction-processingsystems n n
QUESTION TYPE: True / False
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HAS VARIABLES:
n False
LEARNING OBJECTIVES: MIS.10e.1.3
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TOPICS: Information systems Information n n
systemsimportance n n
KEYWORDS: Remember
DATE CREATED:
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DATE MODIFIED:
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2. Informationsystems are broader in scope than information technologies.
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a. True
b. False
ANSWER: True
RATIONALE: Correct
Information systems are broader in scope than information technologies, but the two n n n n n n n n n n n
overlap in many areas. Both are used to help organizations be more competitive and to
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improve their overall efficiency and effectiveness. See 1-1: Computers and Information
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Systems in Daily Life n n n n
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Discusscommon applications of computers and information systems. n n n n n n n
QUESTION TYPE: True / False
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HAS VARIABLES:
n False
LEARNING OBJECTIVES: MIS.10e.1.1
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TOPICS: Information systems Information n n
systemsimportance n n
KEYWORDS: Understand
DATE CREATED:
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, DATE MODIFIED:
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3. Ina management information system(MIS) application, processes are usually methods for performing a task.
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a. True