EOPA Study Guide UPDATED ACTUAL Questions and CORRECT Answers
What is management? the process of dealing with or controlling things or people.
Planning the process of making plans for something.
Organization relating to an organization or the way it is set up.
Leading guidance or leadership, especially in a spiritual context.
Controlling determine the behavior or supervise the running of.
A vision statement provides strategic direction and de-
Vision scribes what the owner or founder wants the company to
achieve in the future.
a formal summary of the aims and values of a company,
Mission Statement
organization, or individual.
the object of a person's ambition or effort; an aim or
Goals
desired result.
not influenced by personal feelings or opinions in consid-
Objectives
ering and representing facts.
a study undertaken by an organization to identify its in-
SWOT analysis ternal strengths and weaknesses, as well as its external
opportunities and threats.
an organizational management activity that is used to set
priorities, focus energy and resources, strengthen opera-
Strategic Planning
tions, ensure that employees and other stakeholders are
working toward common goals.
the process of outlining business plans for the coming
Tactical Planning
year.
a detailed plan used to provide a clear picture of how a
Operational Planning team, section or department will contribute to the achieve-
ment of the organisation's strategic goals.
Contingency Planning
What is management? the process of dealing with or controlling things or people.
Planning the process of making plans for something.
Organization relating to an organization or the way it is set up.
Leading guidance or leadership, especially in a spiritual context.
Controlling determine the behavior or supervise the running of.
A vision statement provides strategic direction and de-
Vision scribes what the owner or founder wants the company to
achieve in the future.
a formal summary of the aims and values of a company,
Mission Statement
organization, or individual.
the object of a person's ambition or effort; an aim or
Goals
desired result.
not influenced by personal feelings or opinions in consid-
Objectives
ering and representing facts.
a study undertaken by an organization to identify its in-
SWOT analysis ternal strengths and weaknesses, as well as its external
opportunities and threats.
an organizational management activity that is used to set
priorities, focus energy and resources, strengthen opera-
Strategic Planning
tions, ensure that employees and other stakeholders are
working toward common goals.
the process of outlining business plans for the coming
Tactical Planning
year.
a detailed plan used to provide a clear picture of how a
Operational Planning team, section or department will contribute to the achieve-
ment of the organisation's strategic goals.
Contingency Planning
