GA CPS TRAINING EXAM WITH ALL CORRECT & 100%
VERIFIED ANSWERS|LATEST UPDATE|ALREADY GRADED
A+
What are the 5 steps to problem solving? ✔Correct Answer-PICBA:
Clarify the PROBLEM
Identify how you're IMPACTING the problem
Explore COST/BENEFIT of solving the problem
BRAINSTORM ways to address
ACTION: 1-2 ways to address the problem
What is the "real fear"? ✔Correct Answer-We won't be able to handle the emotions that arise
"no comfort in the growth zone, no growth in the comfort zone"
Fears that protect us from harm vs. fears that keep us from growing ✔Correct Answer-One is
rational, the other is irrational; real vs. perceived danger
BOTH elicit fight/flight
How does negative self-talk happen? ✔Correct Answer-Experience - something happens
Belief - we create beliefs to make sense of what happened
Filter - we protect our beliefs and filter what doesn't support them
Radar - we seek out what supports our beliefs
What is trauma and how does repeated trauma impact the person? ✔Correct
Answer-"overwhelming external threat"
repeated trauma shatters trust and violates boundaries
What is a recovery dialogue? ✔Correct Answer-Groups designed to help people achieve awareness
and increase self-confidence
*facilitators don't share: focus is on the client's dialogue.
focus is on recovery and is more structured than other support groups like AA
Effective listening ✔Correct Answer-knowing what we're listening for:
-how the peer sees their situations
-what they see as their options
*art of asking questions
What are the steps to ignite the spark of hope? ✔Correct Answer-Identify areas of INTEREST (or
disinterest)
Explore COSTS/BENEFITS
Fina ACTIONS the person is able to take
NEEDS: look for something that requires new skill/identify barriers
Explore peers SUPPORT network
*use your recovery story to strengthen relationship & build trust
, What is shared decision making? ✔Correct Answer-Idea that you're the expert on your symptoms
and the Dr is the expert on treatment. You should be able to collaborate on treatment options
What are some steps involved in helping a peer prep for a Dr appoitment? ✔Correct Answer-
Clarify their CONCERNS
Explore how their PAST VISITS went
Discuss what they want to ACHIEVE
Explore difficulties they might have and how to ADVOCATE for self
ROLE PLAY how to communicate/deal with these challenges
Clarify what they need to PREPARE for the visit
What is WHAM? ✔Correct Answer-Whole Health Action Management
*peer-led intervention to facilitate self-management to reach whole health goals through coaching
and support groups
What are the steps to develop diversity competence? ✔Correct Answer-1.Awareness: recognize
differences as diversity rather than abnormal
2.Knowledge: learn about other cultures
3.Skills: take personal responsibility for the way you respond to difference
4.Action: teach cultural differences, show patience
3 ways CPS can use their lived experience in helping peers ✔Correct Answer--de-stigmatize by
sharing their story
-use prof. relationships with clinical staff to connect peer to staff who can best help
-educate peers on types of services so they know who to ask for what
*provide info on resources in their area; connect to Medicaid, housing, food assistance...
What does WRAP stand for? ✔Correct Answer-Wellness Recovery Action Plan
What are the key concepts in WRAP ✔Correct Answer-1.Hope
2.Personal Responsibility
3.Education
4.Self-advocacy
5.Support
What is Recovery? ✔Correct Answer-the process of gaining control over one's life and the direction
one wants that life to go on the other side of a psychiatric diagnosis and all the losses usually
associated with that dx
What is Hope? ✔Correct Answer-the belief that one has both the ability and opportunity to
engage in the recovery process
*belief there's a light at the end of the tunnel even if we can't see it
What is Courage? ✔Correct Answer-the willingness to act when one senses a new possibility
What are the 5 fundamental beliefs? ✔Correct Answer-1.Everyone has the ABILITY to grow
2.People's BELIEFS determine their behavior
3.People THINK their way through life
VERIFIED ANSWERS|LATEST UPDATE|ALREADY GRADED
A+
What are the 5 steps to problem solving? ✔Correct Answer-PICBA:
Clarify the PROBLEM
Identify how you're IMPACTING the problem
Explore COST/BENEFIT of solving the problem
BRAINSTORM ways to address
ACTION: 1-2 ways to address the problem
What is the "real fear"? ✔Correct Answer-We won't be able to handle the emotions that arise
"no comfort in the growth zone, no growth in the comfort zone"
Fears that protect us from harm vs. fears that keep us from growing ✔Correct Answer-One is
rational, the other is irrational; real vs. perceived danger
BOTH elicit fight/flight
How does negative self-talk happen? ✔Correct Answer-Experience - something happens
Belief - we create beliefs to make sense of what happened
Filter - we protect our beliefs and filter what doesn't support them
Radar - we seek out what supports our beliefs
What is trauma and how does repeated trauma impact the person? ✔Correct
Answer-"overwhelming external threat"
repeated trauma shatters trust and violates boundaries
What is a recovery dialogue? ✔Correct Answer-Groups designed to help people achieve awareness
and increase self-confidence
*facilitators don't share: focus is on the client's dialogue.
focus is on recovery and is more structured than other support groups like AA
Effective listening ✔Correct Answer-knowing what we're listening for:
-how the peer sees their situations
-what they see as their options
*art of asking questions
What are the steps to ignite the spark of hope? ✔Correct Answer-Identify areas of INTEREST (or
disinterest)
Explore COSTS/BENEFITS
Fina ACTIONS the person is able to take
NEEDS: look for something that requires new skill/identify barriers
Explore peers SUPPORT network
*use your recovery story to strengthen relationship & build trust
, What is shared decision making? ✔Correct Answer-Idea that you're the expert on your symptoms
and the Dr is the expert on treatment. You should be able to collaborate on treatment options
What are some steps involved in helping a peer prep for a Dr appoitment? ✔Correct Answer-
Clarify their CONCERNS
Explore how their PAST VISITS went
Discuss what they want to ACHIEVE
Explore difficulties they might have and how to ADVOCATE for self
ROLE PLAY how to communicate/deal with these challenges
Clarify what they need to PREPARE for the visit
What is WHAM? ✔Correct Answer-Whole Health Action Management
*peer-led intervention to facilitate self-management to reach whole health goals through coaching
and support groups
What are the steps to develop diversity competence? ✔Correct Answer-1.Awareness: recognize
differences as diversity rather than abnormal
2.Knowledge: learn about other cultures
3.Skills: take personal responsibility for the way you respond to difference
4.Action: teach cultural differences, show patience
3 ways CPS can use their lived experience in helping peers ✔Correct Answer--de-stigmatize by
sharing their story
-use prof. relationships with clinical staff to connect peer to staff who can best help
-educate peers on types of services so they know who to ask for what
*provide info on resources in their area; connect to Medicaid, housing, food assistance...
What does WRAP stand for? ✔Correct Answer-Wellness Recovery Action Plan
What are the key concepts in WRAP ✔Correct Answer-1.Hope
2.Personal Responsibility
3.Education
4.Self-advocacy
5.Support
What is Recovery? ✔Correct Answer-the process of gaining control over one's life and the direction
one wants that life to go on the other side of a psychiatric diagnosis and all the losses usually
associated with that dx
What is Hope? ✔Correct Answer-the belief that one has both the ability and opportunity to
engage in the recovery process
*belief there's a light at the end of the tunnel even if we can't see it
What is Courage? ✔Correct Answer-the willingness to act when one senses a new possibility
What are the 5 fundamental beliefs? ✔Correct Answer-1.Everyone has the ABILITY to grow
2.People's BELIEFS determine their behavior
3.People THINK their way through life
