,Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing within their scope of practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
, b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an example of a clinical skill?
a. performing patient screenings
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (―clean‖) insurance forms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
, DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know in
this chapter
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain optimal patient health
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing within their scope of practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an example of an administrative skill?
a. collecting specimens
, b. performing vital signs
c. administering medications
d. preparing medical records
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an example of a clinical skill?
a. performing patient screenings
b. performing bookkeeping and collection procedures
c. scheduling appointments
d. preparing submittal (―clean‖) insurance forms
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical assistant
MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medical assistants work in which type of environment?
a. surgical
b. insurance company
c. ambulatory care
d. laboratory
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
, DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses involved in running a business have made which of the following rare today?
a. solo practices
b. partnerships
c. multi-provider clinics
d. hospitals
ANSWER: a
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know in
this chapter
MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usually open only on weekends.
c. typically require patients to make an appointment.
d. take care of patients with acute illness or injury.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB11 - Identify the various types of medical centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered Medical Home (PCMH) is a team-based model of care led by:
a. a surgeon.
b. a patient.
c. a personal provider.
d. a health insurance company representative.
ANSWER: c
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB01 - Spell and define, using the glossary, all the Words to Know
in this chapter
MASS.BLES.22.01.KB07 - Partner with health care teams to attain optimal patient health
