BMGT 364 FINAL EXAM QUESTIONS AND ANSWERS SOLVED CORRECTLY LATEST UPDATE
2025-2026
Decision making requires action as a solution.
a) True
b) False - Answers b) False
Creativity is the interaction between personality traits, attributes, and serendipity.
a) True
b) False - Answers b) False
The intuitive decision-making model is best used when the decision maker has experience with
the problem and there is time pressure.
a) True
b) False - Answers a) True
Analysis paralysis is when more and more time is spent on gathering information and thinking
about it, but no decisions are made.
a) True
b) False - Answers a) True
One basic question to ask to ascertain the ethics of a decision is: "How would I feel if this
decision was broadcast on the news?"
a) True
b) False - Answers a) True
The first step of both the rational decision-making model and the creative decision-making
process is to identify the problem.
,a) True
b) False - Answers a) True
The three factors that evaluate the level of creativity in the decision-making process are fluency,
flexibility, and originality.
a) True
b) False - Answers a) True
Which of the following statements regarding techniques for making better decisions is accurate?
a) The GDSS technique is a group process using written responses to a series of questionnaires
so individuals are not physically brought together to make a decision.
b) Consensus requires more time to carry out, but it works well when support is needed for a
plan.
c) The nominal group technique is a technique used routinely at most meetings.
d) Majority rule is the most common type of group decision making strategy. - Answers b)
Consensus requires more time to carry out, but it works well when support is needed for a plan.
Which of the following is a guideline in determining whether a decision is ethical?
a) All of the above
b) Is the decision fair?
c) Will I feel better or worse about myself after I make this decision?
d) Does the decision break any organizational rules? - Answers a) All of the above
Sara's laptop started causing her problems. It was taking a long time to boot up, and froze
unexpectedly a number of times. Now the laptop has shut down completely and she cannot get
it started up again. One of the group members on her project said to Sara, "You should have
gone for help when it started acting up, now you've affected all of us." This scenario is an
example of what type of decision-making trap?
a) framing bias
,b) overconfidence bias
c) hindsight bias
d) anchoring - Answers c) hindsight bias
Mark works as the frozen food manager in a major grocery store chain. When his stock of two-
pound bags of frozen shrimp gets down to two cases, he e-mails his warehouse to send ten
cases to restock.
The "automated" ordering of ten cases when supply gets to two cases in the store is called a(n):
a) consensus decision
b) anchor
c) decision rule
d) alternative - Answers c) decision rule
Which of the following questions would require a tactical decision in response?
a) Should we takeover our competitor?
b) How will I balance my master's degree workload with my work assignments?
c) How should we market the new product line?
d) What should I say to the customers about our return policy? - Answers c) How should we
market the new product line?
Which decision-making model would you use when your goals are unclear, there is time
pressure, and you have experience with the problem?
a) bounded rational model
b) the rational decision making model
c) creative decision making model
d) intuitive decision making model - Answers d) intuitive decision making model
, Indira thought her nose piercing was really unique, but after she got it, she noticed that so many
other people on campus had nose piercings too. She is experiencing
a) availability bias
b) anchoring and adjustment bias
c) escalation of commitment bias
d) framing bias - Answers a) availability bias
Sandi's Bakery started selling out of their muffins. Sandi thought that it was because she
changed the recipe slightly and now her customer's loved the muffins. (Actually, it was because
Pablo at ABC Trucking promised to bring muffins for a month if the drivers all made their
deliveries on time.) Sandi experienced a(n)
a) availability bias
b) correlation and causality bias
c) misunderstanding and sampling bias
d) framing bias - Answers b) correlation and causality bias
If you do not have relevant expertise in the issues to make a decision, you should avoid using
which decision making model?
a) intuitive decision-making
b) bounded rationality decision-making
c) creative decision-making
d) rational decision-making model - Answers a) intuitive decision-making
A decision which centers on how things get done is a(n)
a) programmed decision
b) operational decision
2025-2026
Decision making requires action as a solution.
a) True
b) False - Answers b) False
Creativity is the interaction between personality traits, attributes, and serendipity.
a) True
b) False - Answers b) False
The intuitive decision-making model is best used when the decision maker has experience with
the problem and there is time pressure.
a) True
b) False - Answers a) True
Analysis paralysis is when more and more time is spent on gathering information and thinking
about it, but no decisions are made.
a) True
b) False - Answers a) True
One basic question to ask to ascertain the ethics of a decision is: "How would I feel if this
decision was broadcast on the news?"
a) True
b) False - Answers a) True
The first step of both the rational decision-making model and the creative decision-making
process is to identify the problem.
,a) True
b) False - Answers a) True
The three factors that evaluate the level of creativity in the decision-making process are fluency,
flexibility, and originality.
a) True
b) False - Answers a) True
Which of the following statements regarding techniques for making better decisions is accurate?
a) The GDSS technique is a group process using written responses to a series of questionnaires
so individuals are not physically brought together to make a decision.
b) Consensus requires more time to carry out, but it works well when support is needed for a
plan.
c) The nominal group technique is a technique used routinely at most meetings.
d) Majority rule is the most common type of group decision making strategy. - Answers b)
Consensus requires more time to carry out, but it works well when support is needed for a plan.
Which of the following is a guideline in determining whether a decision is ethical?
a) All of the above
b) Is the decision fair?
c) Will I feel better or worse about myself after I make this decision?
d) Does the decision break any organizational rules? - Answers a) All of the above
Sara's laptop started causing her problems. It was taking a long time to boot up, and froze
unexpectedly a number of times. Now the laptop has shut down completely and she cannot get
it started up again. One of the group members on her project said to Sara, "You should have
gone for help when it started acting up, now you've affected all of us." This scenario is an
example of what type of decision-making trap?
a) framing bias
,b) overconfidence bias
c) hindsight bias
d) anchoring - Answers c) hindsight bias
Mark works as the frozen food manager in a major grocery store chain. When his stock of two-
pound bags of frozen shrimp gets down to two cases, he e-mails his warehouse to send ten
cases to restock.
The "automated" ordering of ten cases when supply gets to two cases in the store is called a(n):
a) consensus decision
b) anchor
c) decision rule
d) alternative - Answers c) decision rule
Which of the following questions would require a tactical decision in response?
a) Should we takeover our competitor?
b) How will I balance my master's degree workload with my work assignments?
c) How should we market the new product line?
d) What should I say to the customers about our return policy? - Answers c) How should we
market the new product line?
Which decision-making model would you use when your goals are unclear, there is time
pressure, and you have experience with the problem?
a) bounded rational model
b) the rational decision making model
c) creative decision making model
d) intuitive decision making model - Answers d) intuitive decision making model
, Indira thought her nose piercing was really unique, but after she got it, she noticed that so many
other people on campus had nose piercings too. She is experiencing
a) availability bias
b) anchoring and adjustment bias
c) escalation of commitment bias
d) framing bias - Answers a) availability bias
Sandi's Bakery started selling out of their muffins. Sandi thought that it was because she
changed the recipe slightly and now her customer's loved the muffins. (Actually, it was because
Pablo at ABC Trucking promised to bring muffins for a month if the drivers all made their
deliveries on time.) Sandi experienced a(n)
a) availability bias
b) correlation and causality bias
c) misunderstanding and sampling bias
d) framing bias - Answers b) correlation and causality bias
If you do not have relevant expertise in the issues to make a decision, you should avoid using
which decision making model?
a) intuitive decision-making
b) bounded rationality decision-making
c) creative decision-making
d) rational decision-making model - Answers a) intuitive decision-making
A decision which centers on how things get done is a(n)
a) programmed decision
b) operational decision
